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Napa Nissan

(64 reviews)
Visit Napa Nissan
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 11:00am–6:00pm Closed
New (888) 379-1746 (888) 379-1746
Used (888) 864-6145 (888) 864-6145
Service (888) 690-9242 (888) 690-9242

Reviews

(64 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napa Nissan from DealerRater.

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Good deals and promotions.

Good deals and promotions. Very nice and laid back staff. Very welcoming and helpful with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Lauro,Glad your satisfied with our specials and promtions on our vehicles.Our staff is always here for you with any questions you have.Enjoy your new car!!!

This was one of the best car buying experiences.

This was one of the best car buying experiences. Both Armando and Jason were very accommodating in making this experience as efficient and pleasant as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Raul, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Excellent dealership, great staff.

Excellent dealership, great staff. They went above and beyond to make this happen for me and I can’t thank them enough. Great communication and honesty throughout the whole process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive comments. We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

Great dealership.

Great dealership. Everyone is very helpful. Nice waiting room. Good service and owner is great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review for us at Napa Nissan. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help! Thank you, and have a fantastic day!

I had a great experience with Armando, Jason, and Aaron.

I had a great experience with Armando, Jason, and Aaron. All three made the car buying process easy, while still informing me of all my options. Was not pressuring but rather educating, which says a lot compared to other dealerships. Love the comfortable vibe Napa Nissan gave, and would definitely recommend to others for future car purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words Adam! :) It was a true pleasure to get to know you and we wish you good luck and blessings with your future endeavours! Please don't hesitate to reach out if there's anything additional we can do for you. Godspeed!

Everything is OK.

Everything is OK. I am pretty satisfied with the service and with my purchase! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Alona, we are so pleased you enjoyed your visit to Napa Nissan. We sincerely thank you for the positive review, and look forward to seeing you again! If you have any further questions, please don't hesitate to reach out!

It was a great buying experience!

It was a great buying experience! Best car purchase I have ever had. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so pleased you enjoyed your visit to Napa Nissan. If you have any further questions, please don't hesitate to reach out! Until the next time we meet, take care and enjoy your new Nissan! :)

Nissan Team Napa is very professional,

Nissan Team Napa is very professional, knowledgeable straightforward and friendly. It's been a very pleasant and enjoyable experience purchasing a car from them. We will buy our next Nissan cars from you again! Many Thanks to Armando, Juan, Aaron and the rest of Nissan Team Napa!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Fred, thank you so much for your high rating and your kind comments! We sincerely thank you for the positive review, and look forward to seeing you again soon! Please don't hesitate to reach out to us if there's anything more we can do!

My second vehicle that I have purchased from them and

My second vehicle that I have purchased from them and always very professional to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Eric, we really appreciate your feedback! We are very happy we could provide you with a positive experience! Thank you again for the great review! If you have any further questions, please give us a call. We're always happy to help!

I've bought 3 cars now with napa Nissan and every single

I've bought 3 cars now with napa Nissan and every single time I've left happy with my purchase they treat you like family and always try to sell you the car you love

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review and we are glad you feel like family here because that is exactly what we aim for. :) If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!