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Napa Nissan

(64 reviews)
Visit Napa Nissan
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 11:00am–6:00pm Closed
New (888) 379-1746 (888) 379-1746
Used (888) 864-6145 (888) 864-6145
Service (888) 690-9242 (888) 690-9242

Reviews

(64 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napa Nissan from DealerRater.

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Very positive used car purchase working w/ Armando and

Very positive used car purchase working w/ Armando and finance person. Thanks for positive interactions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so happy you had a positive buying experience at our dealership. Hope to see you in the future. Enjoy your new vehicle

Great experience!

Great experience! Great Salesman. Used car just as advertised! Drove over a 100 miles to view vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Terry The team at Napa Nissan thanks you for your business! We are glad you had a great buying experience. Drive safe and we will see you on your next purchase.Enjoy the ride!

Enjoyed everyone.

Enjoyed everyone. Very helpfully and nice. Thank you so much. Love Napa Nissan We will be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Cyndie Customer satisfaction is our goal. Thanks for being a part of the Napa Nissan family!!Enjoy the ride

Great deal on a Rogue !

Great deal on a Rogue ! Armando went above and beyond to make a great deal on the car we wanted . Highly recommend Napa Nissan if you’re looking for a great deal on a Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Mark! We are grateful you chose us among many options you had. :) We can't wait to see you again, have a great day. Please don't hesitate to reach out to us if there's anything more we can do!

Jason made the deal really easy.

Jason made the deal really easy. We live about six hours away and made the trek to get the car. He was flexible with us and the overall experience was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Caitlin, we're glad you had such a wonderful experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

I just copy my Google review here, which I believe

I just copy my Google review here, which I believe already made my point. This is hands down the best dealership in the greater San Francisco area if you're looking for a place that's truly customer-friendly, straightforward, and willing to offer a great deal without the business tricks/games. When I moved to Berkeley, I spent days visiting dealerships all over the Bay Area (even driving 1.5+ hours at one point) to find a good deal on a new car. Most of the dealerships had fancy buildings and sharp-looking staff, but they were all about the same old business tricks. Honestly, I was over it. Then I came across Napa Nissan. Their building isn't flashy, but they have a solid inventory—and more importantly, their team is incredible. Jason and Armando were so kind and patient, and they didn't try to pull any of the dealership games. Fun fact: Armando actually has a PhD in STEM, which totally sets him apart from the "typical" dealer experience. If you're lucky enough to find a car you like at Napa Nissan, save yourself the hassle and skip the other dealerships. Trust me, you won't regret it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Rui! It was good to meet you and we are glad that you chose us to do business. We sincerely wish you great success in your future goals! Enjoy your new Kicks! Armando

Napa Nissan has been my place of business when buying or

Napa Nissan has been my place of business when buying or leasing cars for myself, family, and friends for over 25 years. The owner and the entire team is helpful, polite, efficient and professional at all times. I find it alwayas a pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Marie, it was a pleasure doing business with you and getting to know your work. For all who read this, she does great Interior Design work (https://www.marielyall.com/). Thank you for choosing to do business with us for so many years. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

This had to be my finest experience, shopping for and

This had to be my finest experience, shopping for and purchasing a vehicle. The staff were excellent and attentive to my needs. They worked very well as a team. I never at any time felt pressured to purchase . I test drove the cars that I liked. And when I made up my mind to follow through with the purchase, I feel they worked hard to give me the best deal possible with a great warranty at minimal cost. I look forward to doing business with them in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

The team at Napa Nissan would like to thank you for your positive feedback on your purchase of your new vehicle. Be safe,drive careful and have a Happy New Year!!!

Jason was amazing!

Jason was amazing! He was very personable and I walked out with the car of my dreams! We drove quite a way to come see a car, he sent me pictures, cleaned and had it ready to go upon our arrival! Bargaining was not uncomfortable at all, the process was smooth and we were able to come to a perfect price. Armando was very helpful as well. He was very calm and helped the exciting, yet nervous process. I am very happy with my new car and I thank Jason for his dedication!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Jess, we're glad you had such a wonderful experience with us! Thank you for you kind words! Hope you enjoy your new vehicle and wish you a Happy New Year from all of us here at Napa Nissan. Please don't hesitate to reach out if there's anything additional we can do for you. :)

Great dealership.

Great dealership. The sales person was very helpful and patient. They explained all features of my new car thoroughly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Valkoroof, thank you for taking the time to leave a review for us at Napa Nissan, Inc.. We're happy we could meet your expectations! Valkoroof, we are so pleased you enjoyed your visit to Napa Nissan, Inc.! Thank you again for leaving us this response! Please don't hesitate to reach out if there's anything additional we can do for you.