Reviews
Ford Edge
Everyone was very friendly and very accommodating!Joe was with us in every way and was very helpful with information about the vehicle we were interested in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Sunset Ford of Waterloo!
Awesome experience!
My husband and I went in to trade in his truck for a 4 door! Paul was very kind and helpful! We would reccomend visiting him at Sunset. We will be back! They were very fair with the trade and the new purchase!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words and recommendation! We look forward to working with you in the future.
Simply the best.
Ryan is quite possibly the best salesman I've had the pleasure of working with. He's incredibly knowledgeable of the products he sells, and he won't try selling you a crock. You can't tell he works for every dollar he earns and he knows you do the same. He's respectful, and he will make sure you have a wonderful experience from start to finish!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the outstanding review! We are very lucky to have Ryan on our team, and it is great to hear that he made your visit with us top-notch. We wish you all the best; if there is anything more we can do for you please let us know!
Might switch to a Ford
I tend to be more of a Chevy guy but I decided to check and see what Ford has to offer, and honestly after talking to Ryan I'm seriously considering the switch, he was very knowledgeable and helpful and made the whole experience very enjoyable
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback! Our team is here for any future needs, come back and see us!
New Car Purchase
Kyle Brewer and the team at Sunset Ford went above and beyond to provide me with the best deal on my trade-in. They were able to work with my husband and I to keep our payment where we needed it be. I would highly recommend Sunset Ford as they were professional and very accommodating.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kyle is such an asset to our team and we are so glad to hear that him and the team went above and beyond during your visit. Thank you for the review and recommendation!
Best car buying experience ever!
I have purchased 12+ new and used vehicles in my life and Kyle Brewer along with manager Mike Rich made this car buying experience the best yet. From selecting the right car for our needs and wants to getting the best deal on our trade and financing, this is one of the few times I have zero regrets - the process could not have gone smoother.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your story! We pride ourselves on providing each of our customers with top-notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!
Great experience!! We loved working with Joe Hill!!
This was our first time shopping at sunset ford and we LOVED IT!! Joe and Bill in finance were fantastic! We highly recommend sunset ford Waterloo!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the outstanding review, Jenna! Our team truly enjoyed having you here, and we can't thank you enough for giving us the chance to earn your business and the recommendation. Enjoy your vehicle; we look forward to having you back again!
Kyle was excellent!!
Kyle showed me a few vehicles and was very knowledgeable. I have not purchased a car yet, but when I do it will only be from Kyle at Sunset Ford!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the great rating, Grace! It was such a pleasure working with you, and our team looks forward to having you back again in the future!
very well done.
my main contact with sunset ford was with Paul, and I must say it was a refreshing change to the contacts I had with other dealerships. Paul was very helpful and considerate of my concerns. I could not have asked for more friendly and courteous person to deal with. Dennis Parker
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We aim for excellence, and we’re thrilled to hear that you had a fantastic experience with us here! Thank you for your business, our team hopes to work with you again!
New purchase
Salesman was friendly and knowledgeable Finance Bill was very pleasant The whole experience was pleasant All paperwork and subsequent vehicle turnover was expedient Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the great review! We appreciate your business, and we look forward to a long relationship with you!