Reviews
Write a reviewRuxers put a clutch and rear seal in my triaxel the truck started making noises from transmission then wouldn’t start took starter off it was covered in metal shavings Linnie’s diesel had to pull start it took it to his shop after he pulled transmission out he discovered that Ruxers didn’t tighten bell housing bolts the heads of the bolts were ground and broken from rubbing on the flywheel long story short they charged me 10000 and it’s probley going to cost me between 6-8 more to fix there screw up
Ruxers put a clutch and rear seal in my triaxel the truck started making noises from transmission then wouldn’t start took starter off it was covered in metal shavings Linnie’s diesel had to pull start it took it to his shop after he pulled transmission out he discovered that Ruxers didn’t tighten bell housing bolts the heads of the bolts were ground and broken from rubbing on the flywheel long story short they charged me 10000 and it’s probley going to cost me between 6-8 more to fix there screw up
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We had our 22 Kia repaired by their body shop and when we picked it up there was pits in the paint they missed spots and the color did not match the original color. We were told by the body shop manager that it is dirt in the air and can't keep the dirt from getting in the paint. They took it back in and wet sanded it now we can see where it was sanded, areas turning white plus a bird did its business on it and ate thru the paint.
We had our 22 Kia repaired by their body shop and when we picked it up there was pits in the paint they missed spots and the color did not match the original color. We were told by the body shop manager that it is dirt in the air and can't keep the dirt from getting in the paint. They took it back in and wet sanded it now we can see where it was sanded, areas turning white plus a bird did its business on it and ate thru the paint.
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I would like to acknowledge Mitch Nelson concerning my recent purchase of a 2021 Ford Escape SEL. Mitch seemed to have my best interest in mind from beginning to end. Not only did he exhibit professionalism and knowledge, but also was very courteous. He exemplified being a great asset to your Ford team. Best Regards, Robert Brewster
I would like to acknowledge Mitch Nelson concerning my recent purchase of a 2021 Ford Escape SEL. Mitch seemed to have my best interest in mind from beginning to end. Not only did he exhibit professionalism and knowledge, but also was very courteous. He exemplified being a great asset to your Ford team. Best Regards, Robert Brewster
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I ordered a 2022 Maverick & took delivery on 11/15/2022! My salesman was Mitch Nelson! I highly recommend him, he is very helpful & will answer all your questions, plus see that you get the vehicle you are looking to purchase! Ask for Mitch, you will love working w him on your vehicle purchase!
I ordered a 2022 Maverick & took delivery on 11/15/2022! My salesman was Mitch Nelson! I highly recommend him, he is very helpful & will answer all your questions, plus see that you get the vehicle you are looking to purchase! Ask for Mitch, you will love working w him on your vehicle purchase!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We bought a car from them and 2 hours later they sold it to someone else even with paperwork signed. No apologies. Dirty car salesman.
We bought a car from them and 2 hours later they sold it to someone else even with paperwork signed. No apologies. Dirty car salesman.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Aweful lot of foul language. I felt it was very unprofessional. Im certainly glad I didnt have my children with me. Very uncomfortable atmosphere. .
Aweful lot of foul language. I felt it was very unprofessional. Im certainly glad I didnt have my children with me. Very uncomfortable atmosphere. .
- Customer service
- 2.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Usually good service, but I asked for an oil change schedule today and was told that they are 3weeks behind, I can't wait 3weeks for an overdue change, I would think they could power up to keep up.
Usually good service, but I asked for an oil change schedule today and was told that they are 3weeks behind, I can't wait 3weeks for an overdue change, I would think they could power up to keep up.
- Customer service
- 2.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Ron, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Ruxer Ford Lincoln, Inc. Please contact us at (812) 482-1200 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Very friendly sales personnel that knows their stuff and are willing to work and find the right vehicle for each and everyone. Would recommend to all
Very friendly sales personnel that knows their stuff and are willing to work and find the right vehicle for each and everyone. Would recommend to all
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Call in late for an appointment. Gentleman schedule me for like the next day. Really appreciate getting my sons car in. He had a safe trip back to Chicago.
Call in late for an appointment. Gentleman schedule me for like the next day. Really appreciate getting my sons car in. He had a safe trip back to Chicago.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The service was done very well, but the driver's seat will no longer go all the way back, and I was informed it will cost $1,100 to fix it. This is the second major system of the car to fail (sunroof). That does not make me think highly of the quality of a Lincoln car. If you (the Lincoln company) can not do better than that, I will not buy another Lincoln! Yes, I am angry and disappointed.
The service was done very well, but the driver's seat will no longer go all the way back, and I was informed it will cost $1,100 to fix it. This is the second major system of the car to fail (sunroof). That does not make me think highly of the quality of a Lincoln car. If you (the Lincoln company) can not do better than that, I will not buy another Lincoln! Yes, I am angry and disappointed.
- Customer service
- 4.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Edwin, thank you for leaving a review and a star rating. However, we understand you had a below average service and would like to help you with your problem. Please give us a call to assist you.