Prince Frederick Ford, Inc.

The staff was friendly and patient. With a no-pressure approach, they took the time to answer all my questions, allowed me to walk away and think on it overnight without the hard-sell tactics. When purchasing they did not make me feel rushed, fully explained all the terms, took the time to do a inspection of the vehicle with me, while providing instruction on how to use the features, where to find important items, etc. I am glad they have decided that buying a car should not be an uncomfortable experience.

I had a great experience. Richard was amazing to work with and he even followed up with a call today. Loving my new vehicle!

Working with Jacob and Keith was fantastic and so was Lisa, the customer service rep. I enjoyed most of my experience.

From the manage on down you can tell they take pride in team work. It was obvious from my first contact with Prince Frederick Ford that they wanted my experience to be a good one. I've already recommended them to others

Good experience, people were very good to deal with.

Our salesman was John he was very friendly and helpful They gave us a fair price for our trade in, the 2017 GMC Tahoe was very clean and runs very well?s

Great service. The team worked hard to help me optimize and saved me a few rhiusand bucks

Excellent service from all who were part of sales team

Clean and open parking lot is a good start, inside the building clean and neat. Always someone greets, even on the phone with their body language or eye contact with you. They keep their word regarding time line of repair, what need to be fixed. Informative, friendly. Great experience over all.

Had initially had confusion with regards to repair,but once the service director (Richard Hendrix)got involved things got straightened out.Was very satisfied with end result.