Reviews
Prince Frederick Ford
Very nice and all paperwork was completely quickly and with the best possible rate. All of the sales people were very nice and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stellar Customer Service
We have purchased 4 vehicles from Prince Frederick Ford and have received nothing less then stellar customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Joseph, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!
Our experience at Prince Frederick Ford
We have nothing but good things to say about our experience at Prince Frederick Ford. Every single person there was very nice and attentive, especially our sales person, John. I love my new car and wouldn?t change a thing...oh yes, except for wearing a mask! That part I don?t like but it must be done! John is the best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sandra, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Safe travels!
Brake job on my car
Great customer care and service... always very friendly and concerned. Followed up a few days later to make sure I was happy and satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Prince Fredrick Ford Service Review
Completely satisfied ******************************
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Neil, we're pleased to hear everything was completed to your satisfaction! Thank you again for choosing Prince Frederick Ford, Inc., and we hope to see you again soon!
Update Software
Work was completed within the estimated time frame.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Satisfied Customer
Friendly welcome, good service, quick purchase means a lot !! ( I hate to waste time) This is the 2nd vehicle we have purchased from this dealer and that is why we came back
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service
Very happy, got me right in and took care of my vehicle in a timely fashion. Very happy with Prince Frederick Ford!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Josefina, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!
2019 Flex
Servcies received were completed quicker than I anticipated
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Survey
With the improvements that have been made , hopefully the problem has been resolved.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Arthur, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!