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Pundmann Ford

(1,215 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed

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New (636) 352-0501 (636) 352-0501
Used (888) 359-4578 (888) 359-4578
Service (888) 478-8247 (888) 478-8247

Inventory

See all 403 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2024.
Pundmann Ford in St. Charles MO is proud to be an automotive leader in our community since 1925.
Serving the St. Louis and St. Charles area since 1925. Welcome to the Family.

Service center

Phone number (888) 478-8247

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(1,215 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pundmann Ford from DealerRater.

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Came from out of state to buy the f150. Great communication,organized and professional experience.

Came from out of state to buy the f150. Great communication,organized and professional experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Walking right into the dealership i was greeted by Eric and he helped me right away answered all questions I had and explained in detail about the vehicle. Everyone there we interacted with, including Eric, Tim and Jake, were great and extremely helpful.

Walking right into the dealership i was greeted by Eric and he helped me right away answered all questions I had and explained in detail about the vehicle. Everyone there we interacted with, including Eric, Tim and Jake, were great and extremely helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again!

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My entire experience at Pundmann Ford was easy and pleasant. The entire staff especially my salesman Wil were great.

My entire experience at Pundmann Ford was easy and pleasant. The entire staff especially my salesman Wil were great.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

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Eliot Starr at Pundmann Ford has been the best person to help us to buy a car or truck, I have ever known! Thanks! PS My wife said NO!

Eliot Starr at Pundmann Ford has been the best person to help us to buy a car or truck, I have ever known! Thanks! PS My wife said NO!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-stars, Steve! See you next time.

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Great service and the entire team was professional and extremely helpful during the buying process.

Great service and the entire team was professional and extremely helpful during the buying process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again!

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Quick service w/o appointment and pleasant people. Best car buying experience ever.will come back

Quick service w/o appointment and pleasant people. Best car buying experience ever.will come back

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this with us! Our team was so happy to have you here, and we wish you all the best. See you next time.

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Great experience working with Eric at Pundmann, very happy with my purchase and excited to get on the road!

Great experience working with Eric at Pundmann, very happy with my purchase and excited to get on the road!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! Our team truly enjoyed having you here, and we wish you many happy and safe miles. Thank you for choosing Pundmann Ford!

Dealer response

Thank you, Adam, for choosing Pundmann Ford, it was a real pleasure working with you as well. Enjoy your new truck!

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My husband and I are from Southern Illinois, and our positive experience with Pundmann Ford began with a simple phone call. Eric Oetjen in sales answered my call, and because he was so friendly, knowledgeable, and helpful, we decided to leave another dealership in South County and make the drive to xx. Charles instead. From the moment we walked into the clean, welcoming dealership, we knew we had made the right decision. Buying a vehicle can be stressful, but Eric and Michael, the outstanding finance manager, made the entire process smooth, straightforward, and stress-free. They were relaxed, professional, and never pressured us or tried to gimmick upsell. The only disappointment was the online pricing. The final price of the truck was $1,500 higher than the advertised online price because of pre-installed accessories that we didn't necessarily need. Those additional costs were not clearly disclosed in the online listing, and we didn't encounter this issue at any of the other dealerships we visited. While this didn't prevent us from purchasing the truck, we believe pricing should be more transparent so customers know exactly what to expect before making the trip. One of the biggest bonuses was the real lifetime powertrain warranty that came with our 2026 Ford F-150. Many dealerships advertise lifetime warranties that come with extensive limitations and fine print, but that wasn't the case at Pundmann Ford. It was refreshing to receive a warranty that truly provides long-term value and peace of mind. Thank you, Eric and Michael, for providing such a positive and stress-free vehicle-buying experience. Despite our concern about the online pricing, your professionalism and great customer service made all the difference. We highly recommend Pundmann Ford to anyone looking for a dealership that genuinely values its customers. Thank you! — Rich & Annette Cole

My husband and I are from Southern Illinois, and our positive experience with Pundmann Ford began with a simple phone call. Eric Oetjen in sales answered my call, and because he was so friendly, knowledgeable, and helpful, we decided to leave another dealership in South County and make the drive to xx. Charles instead. From the moment we walked into the clean, welcoming dealership, we knew we had made the right decision. Buying a vehicle can be stressful, but Eric and Michael, the outstanding finance manager, made the entire process smooth, straightforward, and stress-free. They were relaxed, professional, and never pressured us or tried to gimmick upsell. The only disappointment was the online pricing. The final price of the truck was $1,500 higher than the advertised online price because of pre-installed accessories that we didn't necessarily need. Those additional costs were not clearly disclosed in the online listing, and we didn't encounter this issue at any of the other dealerships we visited. While this didn't prevent us from purchasing the truck, we believe pricing should be more transparent so customers know exactly what to expect before making the trip. One of the biggest bonuses was the real lifetime powertrain warranty that came with our 2026 Ford F-150. Many dealerships advertise lifetime warranties that come with extensive limitations and fine print, but that wasn't the case at Pundmann Ford. It was refreshing to receive a warranty that truly provides long-term value and peace of mind. Thank you, Eric and Michael, for providing such a positive and stress-free vehicle-buying experience. Despite our concern about the online pricing, your professionalism and great customer service made all the difference. We highly recommend Pundmann Ford to anyone looking for a dealership that genuinely values its customers. Thank you! — Rich & Annette Cole

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase, Rich & Annette! It was wonderful having you here, and we wish you many happy miles. We hope to see you again!

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Being a previous F-150 owner who strayed away to buy the new 2024 Lexus GX550 and realizing how disappointed I was, I went looking for a Ford dealer to work a trade and found Pundmann Ford. After placing a call to check on the availability of a 2024 Platinum I connected with salesman Eric Oetjen who schedule an appointment the next morning. We met, I test drove the new Platinum, Eric and his people worked a super deal for me and I left happy to be back in a new F-150. Pundmann Ford and Eric Oetjen were great to work with!

Being a previous F-150 owner who strayed away to buy the new 2024 Lexus GX550 and realizing how disappointed I was, I went looking for a Ford dealer to work a trade and found Pundmann Ford. After placing a call to check on the availability of a 2024 Platinum I connected with salesman Eric Oetjen who schedule an appointment the next morning. We met, I test drove the new Platinum, Eric and his people worked a super deal for me and I left happy to be back in a new F-150. Pundmann Ford and Eric Oetjen were great to work with!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! Our team truly enjoyed having you here, and we wish you many happy and safe miles. Thank you so much for choosing Pundmann Ford!

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Great experience. Very nice and helpful. This is our second explorer we bought from Pundmann

Great experience. Very nice and helpful. This is our second explorer we bought from Pundmann

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this! We are so happy to hear that the team took care of you, and we appreciate your repeat busienss. Enjoy your new Explorer and come on back to see us!

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