Pundmann Ford

Recently purchased a used Ford F150 Lightning. Steve Pundmann was my sales agent and was awesome to work with. Never felt pressured and any and all questions and concerns were answered promptly. Financing department was just as friendly with explanation of options but not pressure to upsell on warranties. Would highly recommend to anyone shopping for a vehicle

The employees are always welcoming, friendly, and helpful. They're appointments are in real time if you will. Meaning, when you arrive they are ready for you. There's no wait time.

Picked vehicle I wanted. Agreed on terms. Got my own financing and dealer sent bill of sale including tax title transfer. Was told they would pay the tax for my state and take care of transfer plates. When I arrived at facility with amount the sent to my lender including tax and title transfer. I was told since I didn?t use their lender I would have to take care of my own title transfer and pay my own taxes. I had to wait over a week to get the overpayment back and go handle this myself. First check they sent had no signature. Very frustrating experience. Purchasing a vehicle should be a seamless Easy time. Stand by the terms you said. Won?t be back.

Bought car with 57000 miles on it. Owned for 14 days then left stranded 600 miles away with broken transmission. dealer doing diagnostics said metal shaving in transmission and oil cooler which would require $10652.30 repair. Had front seal leaking that had been doing it for "some time". Guess the inspectors at Pundmann didn't look very well. When buying the vehicle, I already had my financing in place and told them 5 times not to run a hard credit check because it would raise my credit score unnecessarily. They did it anyway and now my score is higher if I try to borrow any more money for the repairs. Thanks Pundmann. Worst car buying experience in my 72 year-old life.

I purchased a 2019 Ford Explorer from Steve Pundmann and I have to say it by far was the smoothest transaction I have ever had with a vehicle purchase. In and out in 2 hours!!! AND I LOVE MY EXPLORER!!!! I am glad I am part of the Pundmann Ford Family!!!

Great experience again with the Pundmann Team! Micheal Pundmann, Eliot Star and Lynn Downey once again came thru with an excellent buying experience!

They did it again exceeded expectations and I set a high bar will be back soon

Great to work with. The access and style of the location are very weird, but buying process went smoothly. Negotiation was fair, and the F&I office experience went great also-no pressure.

Very pleased with the handling of the sale. Almost no wait time. I did notice on the envelope for the paperwork, that the address of the DMV is incorrect. It, the DMV, is on Zumbhel now not on Raymond.

Sales person was extremely helpful and found what we were wanting. We will definitely do future business with them again.