Reviews
You could't ask for better service.
I must say that Danny Dolar is phenomenal! Every time I come in to have my car serviced, whether it be for a simple oil change or a major transmission replacement, Danny will give you the best customer service. Being someone who is very particular about who works on my car, Danny is great about making sure that Shane Sharp is available and he does an awesome job. I have been coming to this place for years, these guys are really friendly, they explain everything that needs to be or has to be done, they take the time to listen to you and they try to get you the best deal. It's nice to know that whenever I have a car issue, these guys are there. Thanks Danny, Shane and Paul, keep up the great work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good Experience
Alex is very helpful with my car purchasing. He is good at explaining things and is very patient as well. The process of the car buying is also easy and pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Customer First. They live it!
Tony Sanders has always been easy to work with, but great overall experience on all fronts. One of the easiest car purchases I've had to date. Scott knocked it out on our trade, Alex and Jeff did a great job in finance - made it easy to give them the business! Great crew at Laird Noller in Lawrence. Thanks guys. We'll be back from KC again to work with these guys. If you arent working with Tony you are missing out!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome.
Josh Hoke is the best person I've ever dealt with at a car dealership. He made the process as quick and easy as possible, and he didn't mind answering all my questions and explaining things to me in a way that I could understand. Great experience!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service
I went to have my car serviced and the experience was excellent. Friendly and helpful environment, as well as fast service. Will definitely be back in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for using Laird Noller for your automotive service!
New Auto Purchase Made Easy
When the wife and I, both teachers, decided to shop for her new car we were both pleased at the reception and service we received at Laird Noller Hyundai. We started with a short visit, followed via e-mail and finalized the deal in an friendly manner. The experience was well worth the 100 mile drive. Thanks to the sales staff and finance staff that made the experience fast and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for coming up from Wichita! We had a great time working with you!
Service oriented...
My visit to the Service Center was due to an engine light appearing. The response was prompt, same day, and descriptive when completed. My ratings are high due to excellent service from this service team. They described the steps taken to alleviate the concern (a recalled part), provided a complimentary car wash, and ensured minimal disruption to my work day with a courtesy ride.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business, we appreciate it!
Friendliest Staff Ever!
Any time I have need of any service I always drive from Topeka to this Lawrence Service Center. The staff are always friendly, courteous and professional. I leave feeling safe in their hands!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always helpful
I use Laird Noller for servicing all my cars. They are friendly, helpful and competent. Their service staff are very good and are willing to follow-up as necessary. I've used them for Mazdas, Hyundais, and now Mitsubishi. recommend without hesitation. Greg was incredibly helpful over a difficult situation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Top Notch!
Bought a new whip for my baby's mama, couldn't be happier! She's got a great Ford Fusion, I got a great rate with low payment and between Jeff (said he was a former MMA featherweight champion, how cool!), and Alex(so suave and professional!), the finance director, we got a warranty, GAP, and all the maintenance locked up for a no worries type ownership! And we got a very fair and honest trade in value on our truck, and the Used Car Manager, G.W., was very easy to deal with! We are 100% satisfied, thanks Noller peeps!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
