Reviews
I always have excellent service at Holm Automotive.
I always have excellent service at Holm Automotive. I wouldn't go anywhere else. Will be a return customer for years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing you wouldn't go anywhere else for your car care needs is the highest compliment! We dedicate ourselves to providing exceptional service through every interaction, and it's fantastic to know we've built such a strong relationship with you. Sincerely, the Holm Automotive Team of Abilene.
Great dealership Highly professional.
Great dealership Highly professional. Friendly service staff. Cayson is awesome and an asset to the dealership. Everyone should buy a car from them!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your praise for Cayson as "awesome" and an "asset to the dealership" warms our hearts! We're thrilled to have such dedicated and talented individuals on our team, and Cayson perfectly embodies our values of professionalism and exceeding customer expectations. We look forward to serving up your complimentary maintenance! Sincerely, the Holm Automotive Team of Abilene.
Very professional and friendly They were concerned for
Very professional and friendly They were concerned for our safety and check the car very well.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Sincerely, the Holm Automotive Team of Abilene We're absolutely thrilled to hear about your positive experience with Miranda Sare at Holm Automotive in Abilene! It's fantastic to know that you found her to be both "professional" and "friendly", making your visit comfortable and efficient. At Holm Automotive, our core value of "Concern for Others" takes center stage. We believe in going beyond simply fixing cars; we prioritize our customers' safety and well-being. It's wonderful to hear that Miranda embodied this value by showing concern for your safety and checking your car so thoroughly. Her dedication to "Customer Care" shines through in her actions, ensuring that every customer leaves feeling secure and confident in their vehicle. Miranda's "professionalism" and "friendliness" are also key components of our "Holm Automotive experience." We strive to create a welcoming atmosphere where our customers feel respected and valued. We're proud that Miranda contributed to this environment, making your visit both informative and enjoyable. Thank you so much for choosing Holm Automotive and for highlighting Miranda's outstanding service. We'll be sure to share your kind words with her directly, letting her know the impact she has on our customers. Please don't hesitate to visit us again, and know that you can always ask for Miranda by name if you'd like to experience her professional and friendly service firsthand. Sincerely, The Holm Automotive Team of Abilene
Excellent job on rotation of tires Everyone very friendly
Excellent job on rotation of tires Everyone very friendly and nice. Everyone spoke and waved
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing us! We're always here to help with any future car needs, whether it's another service appointment, a question about your vehicle, or just a friendly chat. We value your continued trust and engagement. Sincerely, the Holm Automotive Team of Abilene.
Been great to work with over several years!
Been great to work with over several years! Service, body shop, and sales are top notch!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing "top notch" across all departments reinforces our commitment to exceeding expectations. We strive to be a one-stop shop for all your automotive needs, and it's wonderful to know we succeed in meeting those needs consistently Sincerely, the Holm Automotive Team of Abilene.
5 Good service Good service Good service Good service
5 Good service Good service Good service Good service Good, good service Thanks good service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Way to drive home the point and get the word count over the threshold! Always a pleasure - Sincerely, the Holm Automotive Team of Abilene.
We live about 70 miles from the dealership.
We live about 70 miles from the dealership. We arrived early, willing to wait for our appointment. When we checked in Miranda asked for the keys and we went to the lobby. ??
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking time to drive the extra mile to do business with us. We appreciate your business and your 5 star review. Unfortunately, your comment doesn't provide enough context for me to understand what transpired during your visit. If you have any concerns at all, please reach out to Miranda in the service department, she is fantastic at helping customers! Sincerely, the Holm Automotive Team of Abilene.
Miranda was very enthusiastic and had a great attitude. She served us by going out side to get our vehicle from the lot and driving into the service bay. As I said we arrived early but she had no problem being flexible with the schedule. Dealing with change and remaining pleasant and kind served her well. We will return to Holm Automotive center for our next oil change because of Miranda Sare. Thank you Miranda.
Amazing customer service and they got my service done
Amazing customer service and they got my service done quickly and efficiently! Miranda was amazing to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're absolutely beaming with pride after reading your stellar review of Miranda and the service you received at Holm Automotive in Abilene! Hearing that your experience was both "amazing" and "quick and efficient" truly fills us with joy. Miranda is a fantastic member of our team, and we couldn't be happier to hear how her "amazing" customer service made your visit so positive. Her dedication to "Customer Care" and "Professional Growth" shines through in her interactions with our customers, ensuring they feel valued and supported throughout the service process. At Holm Automotive, we strive to "Excel" in every aspect, and achieving "Efficiency" while delivering personalized attention is a vital part of that commitment. We're thrilled that Miranda and our team lived up to your expectations! Thank you so much for choosing Holm Automotive and highlighting Miranda's exceptional service. We'll be sure to share your kind words with her directly, and we look forward to welcoming you back for all your future automotive needs. Don't hesitate to ask for Miranda by name if you'd like to experience her "amazing" customer service firsthand! Sincerely, The Holm Automotive Team of Abilene
Timely professional service on my vehicle.
Timely professional service on my vehicle. Friendly service members and a clean pleasant atmosphere and environment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic! It sounds like your recent experience at Holm Automotive Center was truly exemplary, ticking all the boxes for timely professional service, friendly service members, and a clean and pleasant environment. This aligns perfectly with our mission of creating Trust, Fairness, Value, and Quality (TFVQ) in every customer interaction. Sincerely, the Holm Automotive Team of Abilene.
The service department offered an appointment time that
The service department offered an appointment time that was at my convenience The staff is professional, knowledgeable and courteous
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your appreciation for the staff being "professional, knowledgeable, and courteous" speaks volumes about their high standards. We strive to build a team of Industrious and Trustworthy individuals who excel in their fields and treat everyone with respect, and it's wonderful to hear that we succeed in doing so.
