Red Rock Kia

Another great service(brakes & passenger side.half-shaft) from leon and his awesome service team

Taylor has excellent, easy to understand and very open . Answered questions about the car and the instruments each idea inside tha vehicle. Made buying a car super easy. We have purchased a vehicle from this dealer twice. We will buy again

We've had nothing but good from redrock kia..the service dept. Has been transparent on all they do, and before they do it..we have worked with them going on 5 years and been a great experience altogether!! Thanks kia!!

Went in for an oil change and Rosemary was very helpful with any questions I asked. Rosemary and Leon were very nice. Only complaint was the wait time hour and a half. Overall a nice place.

ATT: VETERANS. Kia has a policy to give Veterans a $500 discount. This is not an incentive. I recently went to Red Rock Kia in Grand Juction, Colorado. I was going to purchase a car with cash. They read me the dealer discounts and then I brought up the military discount( they did not). I was told that I could get the military discount only if I financed the car through their bank. I know they were wrong because I was at 3 other dealerships and the military discount was a benefit with no strings attached. This really offended me and I got angry and left. So, I guess the rumors are true. This dealership has problems. Veterans stay away!!

I worked with Chad on purchasing a used Toyota Tundra. I was at the dealership for 5 hours closing on it. The truck need some work and it took over two weeks for them to complete it. And to my surprise not all items were completed and also the tire pressure light was on and I ask them to please investigate twice. In addition, we had trouble picking up the truck because of the bridge being out west of Gunnison. I ask Chad if the dealership could drop the truck off in GJ and they didn’t have the time or manpower available to take it 15 minutes up the road. At the closing, they really pushed all kinds of extra service packages and I they automatically added 3 pm services I really didn’t want since I live so far away. In addition, they had the truck priced differently on several web sites and this created confusion. Not satisfied with the purchase processs.

Super deceptive, buyer beware... Can't be trusted & deceptive trade practice. This Brad guy is unprofessional at every level..

I had the best experience yesterday at the Kia dealership! Phil Fry was "the one" who got me the best deal and put up with me all day? He wasn't only professional, personable, but very down to earth and a pleasure to be around! He didn't force me on my decision, but was very knowledgeable in every aspect so that I could make the right decision. I'm so happy with my purchase! Thanks again Kia and Phil Fry!

Horrible experience. I took my car to replace the timing belt since it was time. I asked to change oil and service it too. I picked it up, paid over $1,000. It was making strange noises and they didn't even mention the kind of oil they had used nor gave me a sticker for next change of oil, so I took it back. Then the car was dripping oil and still making noises. I realized they had overfilled it. I'm guessing they just added oil. I talked to the manager and he blamed it on the car age. My car had never leaked before. They charged me another $700 to change the top caps which they had ruined, but I could not convince them it was their doing. The manager instead wanted to sell me another car and said mine would just die. I took it home and saw that they had replaced the power steering hose for a regular hose and folded it at the turns, so the oil toward the power steering pump was not flowing fine. I then had to order the hose online. I took the car to Midas and they recommended to take it to KIA, and I said I will NEVER take it there again. The kind people at Midas changed the line for free.

Took my daughter’s car in over 6 months ago, for them to begin a nightmare of “fixing it”. They gave it back several times for it to shake horribly and then shut down. This happened a few times with every time being told it had been “fixed”. Finally they keep the car and then we hear nothing for several days, with no answer, no call backs. Finally the GM Shane calls and tells me he is going to take it and make sure personally that it is done right and will call me with an answer. Never heard fro him again. Left several messages still nothing. Finally after having the car for a solid 4 months they call to say that the engine is fixed but now the front drive train needs to be replaced and we have to pay for it but they didn’t notice that 6 months ago. Then today state that there are 2 nails in the tires and she needs 2 new tires but just noticed that today. What is wrong with this company? DO NOT BUY or Fix your car with them. Just never buy a Kia. Horrible cars all the way around!!!