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Tri-State Nissan

(1,153 reviews)
Visit Tri-State Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 10:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–10:00pm
Tuesday 9:00am–8:00pm 6:00am–10:00pm
Wednesday 9:00am–8:00pm 6:00am–10:00pm
Thursday 9:00am–8:00pm 6:00am–10:00pm
Friday 9:00am–8:00pm 6:00am–10:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 5 awards
2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2015 consumer dealer award
New (888) 417-4341 (888) 417-4341
Used (888) 416-8242 (888) 416-8242
Service (888) 418-2774 (888) 418-2774

Reviews

(1,153 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tri-State Nissan from DealerRater.

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Wonderful! Will be back! Very helpful and personable....

Wonderful! Will be back! Very helpful and personable. Worked with me the best they could on the price. Encouraged me to come back with any questions/ problems. Very impressed! Have an experience I would love for my family and friends to have. Outstanding !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

DJ Lilly was extremely professional and helpful. I walked...

DJ Lilly was extremely professional and helpful. I walked in the dealership with the vehicle I wanted in mind as well as a price I was willing to pay. There was no pressure from the staff and was a very relaxed environment compared to the other dealerships I have dealt with in the past. DJ worked with me on the price and I ended up purchasing the vehicle the following day. I am extremely happy with Tri-State and will deal with them again in the near future I am sure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

DJ was very friendly and extremely helpful before and...

DJ was very friendly and extremely helpful before and after the purchase. Process was speedy like lightning!! We are now in a new (to us) beautiful minivan that we love!! We would certainly recommend Tri State Nissan to all of our family and friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The salesperson that I worked with was very friendly and...

The salesperson that I worked with was very friendly and helpful. Both he and the sales manager worked with me to meet the price point that I walked in the door with and did not pressure me at all. The sale was wrapped up quickly and efficiently and I drove away with a new car that I love within 24 hours of walking in the door.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Love the service departmet. They are going the extra...

Love the service departmet. They are going the extra mile to make things right. Mat is friendly and considerate. Will never buy anything from Daniel Nelson again, nor will I recommend him to friends. Daniel was friendly and cool, but he lied several times just to make the sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brian was very helpful keeping me informed via email. And...

Brian was very helpful keeping me informed via email. And Dave is amazing. Brought amazing enthusiasm and fun to the experience!! He made me have an enjoyable time buying a car and gave me a great deal and a fair trade value!! Def will go back!! They also did a great job finding the best interest rate for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This was one of the best car buying experiences my wife...

This was one of the best car buying experiences my wife and I have had.This was our time first dealing with Tri State Nissan and the first time we have purchased a nissan. Sales person Brian Nieves and finance person Nan Hau were excellent and very professional. Definetly would buy another car from this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

D.J. was wonderful! He was so great to work with and was...

D.J. was wonderful! He was so great to work with and was honest/trustworthy. He made me feel at ease and was so helpful. He took his time to show all the details/perks with all the cars and helped us compare vehicles. I wasn't sure what kind of vehicle that I wanted, but DJ was full of knowledge and was patient with us. I was his first customer! He was so enthusiastic and willing to work with us to find what we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I walked onto the lot just to look and see what was out...

I walked onto the lot just to look and see what was out there. DJ greeted us and wore a smile the whole time. He never pressured but listened to exactly what we wanted and worked hard to find that in a car while asking about our life and getting to know us personally. We ended up deciding on a used Sentra SER and LOVE THIS CAR! I was so impressed that I was able to take it home for the night and come back the next day to sign the paperwork...he worked with us on price and I know he got us the best deal that he could. We would not hesitate to recommend DJ and Tri State Nissan to everyone and in fact, we have already told everyone about it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Brian Nieves, Internet Manager and his supervisor David...

Brian Nieves, Internet Manager and his supervisor David were very professional and helpful. They kept our car buying experience light with some good humor. Made my wife and I very comfortable with the whole car buying situation. Like the Gold plan with replacement tires for the life of the vehicle. One of the reasons why we decided to buy from Tri-State. On the Finaial end, Nan Hays was very help and helped us make decisions on various options. Thanks for an overall very good car buying experience. Will recommend Tri-State to all my friends.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.