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Tri-State Nissan

(1,153 reviews)
Visit Tri-State Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 10:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–10:00pm
Tuesday 9:00am–8:00pm 6:00am–10:00pm
Wednesday 9:00am–8:00pm 6:00am–10:00pm
Thursday 9:00am–8:00pm 6:00am–10:00pm
Friday 9:00am–8:00pm 6:00am–10:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 5 awards
2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2015 consumer dealer award
New (888) 417-4341 (888) 417-4341
Used (888) 416-8242 (888) 416-8242
Service (888) 418-2774 (888) 418-2774

Reviews

(1,153 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tri-State Nissan from DealerRater.

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Overall great experience. Purchased my previous nissan...

Overall great experience. Purchased my previous nissan from this dealer. I actually went in to have my 2008 Altima serviced for an oil change. While waiting, I decided to test drive the Murano. Daniel Nelson assited me with the test drive and throughout the purchase. I enjoyed my test drive so much, my mother also purchased a 2011 Murano the same day by the same Salesman (Daniel). Daniel was very kind and knowledgable. The Sales Manager was also very kind and knowledgable. They made me feel comfortable while waiting for approval from finance, while throwing in some jokes here and there to take the edge off waiting for approval! Overall great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Rusty was wonderful to work with, made our new car...

Rusty was wonderful to work with, made our new car purchase an enjoyable experience. First time we have bought a new car in 15 years and from someone we did not personally know and he made us feel like we have known him for years. Everyone at the dealership were very friendly and made sure my family was taken care of. Thank you Tri State Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is the 5th car I have purchased from Tri-State I...

This is the 5th car I have purchased from Tri-State I also have had them service my vehicles for the lat 5 years - obviously I'm very pleased with both Sales and Service. I have one recommendation - the Juke needs to have power seats with memory and the seats need to have better padding (the Infiniti seats are perfect for long trips).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Yes, I would recommend Tri-State Nissan dealership to...

Yes, I would recommend Tri-State Nissan dealership to others because I never have a problem buying a car here. When I go visit other dealerships there are a hundred reasons why I can't purchase a vechile. The people at Nissan go above and beyond to make sure the customer gets what they what as far as the type of car you want and the price you can afford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This was car number six from Tristate, first new one and...

This was car number six from Tristate, first new one and first Nissan. D. J. Lilly is THE BOMB! Mr. Winchester Dave Vincent, Heather Allen are the best. Whatever kind of car I'm looking for, I won't go anywhere else. Tristate is top notch!! I love Em

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is the second used car I have purchased from...

This is the second used car I have purchased from Tri-State Nissan. Rusty is easy to work with, and we ended up with another great Nissan. They have a super selection of nice, clean vehicles. The parts department and service department are excellent, and they were a reason we had confidence in making another purchase at Tri-State.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was contacted immediately by D.J. Lilly on an internet...

I was contacted immediately by D.J. Lilly on an internet response I sent to another 5 Nissan dealerships about a 2011 Rouge SV with SL package. My wife and I went to the dealership and met with our salesperson D. J. (The Big Guy) Lilly (Wow what an experience). We ask for a test drive (got it). We ask if they had the color and options we were looking for (they had it). And most importantly we ask for the best pricing possible without negotiating and again (they gave it to us). We have own Nissan's and other new vehicles in the past years and I have a need to say this was the best and most enjoyable purchasing experience we have ever encountered thus far.We came in for a test drive and left with A Great New Nissan. Thank you D.J. and thank you Tri-State.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was an extreme pleasure working with Brian. He was...

It was an extreme pleasure working with Brian. He was very friendly, mild mannered, knowledgable about his product and very interested in creating a fit between the vehicle's features and his customer needs. Brian went to the extremes to make sure that we were able to purchase the vehicle that we wanted, worked extremely hard to make this purchase affordable for us and went above and beyond in offering his assistance. We have already recommended Brian to our friends and family, and we fully intend to buy our next vehicle from Brian.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I had a fantastic experience with Tri-State Nissan! DJ...

I had a fantastic experience with Tri-State Nissan! DJ Lilly is an amazing salesman and took the time to understand what I was looking for. He did his best to find something in my price range and even had patience with my indecisiveness. This is the second vehicle that I have bought from Tri-State and I come from a family that only buys from Tri-State. I will return to Tri-State Nissan for future purchases and will continue to recommend my friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our experience at Tri State Nissan was incredible from...

Our experience at Tri State Nissan was incredible from the time we pulled up until even after making the purchase. D.J. was very nice and kind from the start. Thats something you don't get at all places. With saying that I would for sure recommend Tri State and I can see me purchasing a car from there again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.