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Tri-State Nissan

(1,153 reviews)
Visit Tri-State Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 10:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–10:00pm
Tuesday 9:00am–8:00pm 6:00am–10:00pm
Wednesday 9:00am–8:00pm 6:00am–10:00pm
Thursday 9:00am–8:00pm 6:00am–10:00pm
Friday 9:00am–8:00pm 6:00am–10:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 5 awards
2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2015 consumer dealer award
New (888) 417-4341 (888) 417-4341
Used (888) 416-8242 (888) 416-8242
Service (888) 418-2774 (888) 418-2774

Reviews

(1,153 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tri-State Nissan from DealerRater.

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Love my new car!

So happy with my Nissan Juke. I went in expecting to get a used one, but Jojo Catalano made it possible for me to get a new one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tri-State Nissan - The best Dealship in Shenandoah Valley

All of my friends with Nissans purchased their cars from Tri-State and now I know why. I walked in and was greeted by Asanti Wilson who listended to my needs and put me into a very beautiful Pathfinder. No hassles and no stress buying. The whole process was so fast and so simple I will certainly be purchasing my next automobile from this Dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great dealer leadship!

I been work with Rusty Moorhouse..He very honest and helpful with me and my wife, we got Nissan rogue AWD from Rusty, we love it! Rusty is great guy to work with it!! thank you Rusty!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

review of tri state Nissan

Troy Jackson was the most incredible, nice, helpful, thoughtful salesman I have dealt with. He was very knowledge and professional. He spent the time to go over every detail of my car and how everything worked including setting up my phone to the Bluetooth. I want to thank Troy Jackson for his help with my recent car purchase. Shopping for a vehicle was something that I dreaded doing but had to do , but thanks to Troy Jackson he really made it so easy for me. Troy was able to find the car that I liked and could afford. I would sure recommend Troy Jackson and Tri State Nissan. Thanks you Troy Jackson!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I had a wonderful experience with Nissan. They put me in...

I had a wonderful experience with Nissan. They put me in a brand new Nissan versa sedan. Steve Palmer worked literally almost the entire day with me back in February. I came in at 11am and was there until about 2 after a few issues I left and came back around 4. Steve stayed until I drove put of the Parkin lot at 11pm in my new car. Will be buying all of my future cars from here as well. All the staff are extremely friendly. A few even talked to my little girl trying to keep her entertained while I was finishing things up. Best dealership I went to that day and glad I choose to I with them. Thanks Steve.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Daniel and DJ were very nice people to work with . They...

Daniel and DJ were very nice people to work with . They did everything they could to get me a newer nicer vehicle. Thank you daniel

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I'm on my sencond truck from Tri State Nissan and I...

I'm on my sencond truck from Tri State Nissan and I couldn't be happier with the sales and service of this dealership. Troy Jackson was my salesman for this purchase and he did a great job i really wasn't expecting to buy a truck since we were there looking at SUV's for my wife but the deal was to good to pass up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I came to see Jo Jo because he has provided excellent...

I came to see Jo Jo because he has provided excellent service to my brother and sister I law. He knew what I wanted and provided a smooth purchasing experience for me. This is my first brand new car. I got a Nissan juke and couldn't be more happy. I will be sending all my friends over to see him! I know if he can put up with me and my crazy family he's a great salesman!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Tristate Nissan is a great dealership. I had a great...

Tristate Nissan is a great dealership. I had a great experience there again. No pressure and a friendly, helpful attitude. I, especially, appreciated Troy Jackson who was honest and so nice. I would highly recommend Tristate Nissan and, especially, Troy as your sales rep! Top notch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Spent a long day in Maryland looking for Sentras and we...

Spent a long day in Maryland looking for Sentras and we should have stayed in good old Winchester all along. They had better selection and thanks to JoJo and the staff at Tri-State Nissan they also had the best deal. They worked with us to make sure we were satisfied with our purchase and to make sure we were taken care of during the paperwork process. I would recommend going thereto purchase a new car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.