Skip to main content

Tri-State Nissan

(1,153 reviews)
Visit Tri-State Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 10:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–10:00pm
Tuesday 9:00am–8:00pm 6:00am–10:00pm
Wednesday 9:00am–8:00pm 6:00am–10:00pm
Thursday 9:00am–8:00pm 6:00am–10:00pm
Friday 9:00am–8:00pm 6:00am–10:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 5 awards
2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2015 consumer dealer award
New (888) 417-4341 (888) 417-4341
Used (888) 416-8242 (888) 416-8242
Service (888) 418-2774 (888) 418-2774

Reviews

(1,153 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tri-State Nissan from DealerRater.

Want to share your experience with this dealership?

Write a review

I bought a 2013 Nissan. I marked great on all the...

I bought a 2013 Nissan. I marked great on all the questions on the survey. Steve Palmer did a great job. He was so helpful in making my decision to get the car. Everything went smoothly and I am a happy customer!! Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Troy & Tim were very professional resourcefull and...

Troy & Tim were very professional resourcefull and pleasant. I had a wonderful experience at Tri-State Nissan. I will definitely recommend this dealership to others. All my needs were met! Very satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service for a very simple car buying...

Excellent service for a very simple car buying experience. The prices were great for the new car as well as my trade-in value. Jojo also took extra time to check for all available incentive offers as well to help with the price. He also had to find a second option on the car because the original one I was buying had some mileage on it. I would recommend anyone looking for a car to at least go and check them out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jo Jo was Great. I would recommend him to anyone looking...

Jo Jo was Great. I would recommend him to anyone looking to buy a car. He took the time to explain and set up all the extras on the Rouge we bought. Cathy in finance was great too. We went in on a Sunday to look and ended up leaving with our new car because she came in on her day off to finish our sell ! When its time we decide to but another car we will return to Tri-State Nissan and hope JoJo is still there :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

JoJo was very helpful in the purchase of our new car. He...

JoJo was very helpful in the purchase of our new car. He is very friendly, great to deal with, worked very hard to get us a loan with the best price and rates. In the future if you want a new car go see JoJo at Tri-State Nissan. He will find the best deal and car for you. Thanks again for all of your help we will be back in the future, you have our business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I've now purchased 3 vehicles from Tri-State Nissan,...

I've now purchased 3 vehicles from Tri-State Nissan, so they're doing something right! Steve Palmer went above and beyond - got me both what I needed and wanted. The entire staff in knowledgeable inside and out - professional and friendly experience all the way around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

From the initial phone call to Troy Jackson to when we...

From the initial phone call to Troy Jackson to when we drove away from the dealership in our new 2013 Nissan Rouge, we were treated with awesome service. Troy Jackson was very professional, knowledgeable, friendly and helpful. He took the time to walk the lot with us to make sure we had what we wanted. He wasn't pushy or made us feel rushed into making a decision. Sheena Racey, the Finance Manager was also very friendly and took her time to explain what we were signing. The entire experience was great. As we all know, car salesmen have a less that great reputation but anyone that spends time with Troy will realize he is there to help you. I will be sure to recommend Troy and Tri State Nissan to anyone I know that is looking for a new car. Thank you Troy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I really recommend this dealer and the experience that I...

I really recommend this dealer and the experience that I have whit troy Jackson was awesome. He really help me out and all them was very friendly. Very nice place to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

I worked with Tim Dennis nice young man was vary helpful....

I worked with Tim Dennis nice young man was vary helpful. He was a great help in picking my new Nissan and made sure I felt like it was all about me and what I wanted. I will let all my fellow co worker know to go to him when they go to Tri State in Winchester. Thanks, Tim I am HAPPY NOW!!!!!!!THANK YOU!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I would like to Thank Asanti Wilson for the wonderful job...

I would like to Thank Asanti Wilson for the wonderful job he did. I had rented the Nissan Altima after my car was totaled. I loved the car and called and spoke With Asanti, he answered all my questions over the phone and explained leasing options with me that another dealer ship would not give me over the phone. I knew exactly what I wanted and would have bought the car over the phone if I could have. He was friendly, personable, and knowledgeable and a great salesman. I would recommend your dealership and Asanti to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.