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Tri-State Nissan

(1,153 reviews)
Visit Tri-State Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 10:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–10:00pm
Tuesday 9:00am–8:00pm 6:00am–10:00pm
Wednesday 9:00am–8:00pm 6:00am–10:00pm
Thursday 9:00am–8:00pm 6:00am–10:00pm
Friday 9:00am–8:00pm 6:00am–10:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 5 awards
2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2015 consumer dealer award
New (888) 417-4341 (888) 417-4341
Used (888) 416-8242 (888) 416-8242
Service (888) 418-2774 (888) 418-2774

Reviews

(1,153 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tri-State Nissan from DealerRater.

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Basically just overall great atmosphere from sales to...

Basically just overall great atmosphere from sales to service. We have alwasy taken our cars there for service and just recently purchased another vehicel. we are very happy and would recommend them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was a pleasure doing business with Rusty and the...

It was a pleasure doing business with Rusty and the entire team. We look forward doing future business with Tri state Nissan. Thank You again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We came to Nissian Tri State dealer looking for a used...

We came to Nissian Tri State dealer looking for a used vehicle. Our overrall experince we were able to get a nice used vehicle for at the right price. With the help of D.J. "The BIG GUY" Lily. I would recommend the Tri-State Nissian for there customer service satisfaction and friendliness.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Drove on the lot, was met by James told him I had 3...

Drove on the lot, was met by James told him I had 3 numbers for you to hit and will give you 2 chances. Right off the bat he hit 2 out of 3. We had a problem with the 3rd figure, financing. All 3 people reworked their figures and actually came below my number I gave them. Walked out the door with a new set of keys. I am relocating to Richmond but will come back to Tri State for any future purchases. This was a win-win situation! Thanks again, Tom

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Salesmen I have dealt with in years. Not only did he...

Best Salesmen I have dealt with in years. Not only did he know his product , he also his time to understand our needs. Great follow through on questions and mde sure my wife was understood the many new functions available in the SUV This was the 5th sales man / dealership that we had visited to find our new car . All the SUVs we test drove were nice but Rusty made the difference .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Steve Palmer was very helpful in helping me make my right...

Steve Palmer was very helpful in helping me make my right decision in purchasing my first vehicle. I appreciate the time/patience he had with me, as I had many questions. I am very pleased with the dealership and their kindness that was present during my time there. I would recommend Tri-State Nissian to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very good service. Worked well with me without undue...

Very good service. Worked well with me without undue sales pressure. I was able to get everything done in one day from start to finish.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have dealt with this Dealership before and had great...

I have dealt with this Dealership before and had great service. The staff is always courteous and friendly and I enjoy doing business with this dealership. I will always buy my nissan vehicles from here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have been a Tri-State Nissan customer for years, sales...

I have been a Tri-State Nissan customer for years, sales and service. I recently traded my Maxima in for a new Armada. I love it! My experience with Tri-State was great, as it has been for years. I'm a long-standing customer, and I plan to be for years to come. I like the loyalty programs Tri-State has in place. It gives customers a reason to stay with the dealership. Sales and Finance experience was great for my latest purchase. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tri-State Nissan won me over (I am a staunch Toyota...

Tri-State Nissan won me over (I am a staunch Toyota customer) through its incredibly friendly and helpful staff. Starting with the purchase of my wife's Versa in 2003, the service department quickly got me to transfer my allegiance for work on my Tacoma. My recent experience, particularly with Brian Nieves and Cathy Fritzges, was a smooth, laid-back sales experience that I did not feel pressured me in any way. Two days in, I really like my new car and I look forward to future interaction with this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.