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Tri-State Nissan

(1,153 reviews)
Visit Tri-State Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 10:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–10:00pm
Tuesday 9:00am–8:00pm 6:00am–10:00pm
Wednesday 9:00am–8:00pm 6:00am–10:00pm
Thursday 9:00am–8:00pm 6:00am–10:00pm
Friday 9:00am–8:00pm 6:00am–10:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 5 awards
2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2015 consumer dealer award
New (888) 417-4341 (888) 417-4341
Used (888) 416-8242 (888) 416-8242
Service (888) 418-2774 (888) 418-2774

Reviews

(1,153 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tri-State Nissan from DealerRater.

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Dj was the best guy to deal with , it is because of his...

Dj was the best guy to deal with , it is because of his great personality that i chose tri state nissan to shop for a new truck. not only was Dj very knowledgable about the nissian titan (he owns one) but he also walked me through the whole buying process. helped me make the right selection on a truck for me , but not in a pressure sale like other dealers did. I would come back to buy another one and i tell all my friends about this experience. thank you dj and tristate nissan you guys have found a great employee and ive found a great friend in Dj Lilly Drew (happy owner) Miller.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We are tuff customers because we research the cost of new...

We are tuff customers because we research the cost of new cars and know what we want to pay for a car. Daniel was very understanding and had the patience to deal with all the changes we made to the spec's of the new car. Once the deal was final the car was located. What arrived was the car we wanted with a few more options that we didn't ask for but was glad they were there. They sold the car to us for the price we had discussed even though there was another $ 450.00 plus option items on the car. When we are looking for a nissan we would return here and also ask for Daniel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Great experience. Staff could have been more informed...

Great experience. Staff could have been more informed about current Nissan incentives. Everyone was happy to help and set me up with a new Juke.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My experience this time with tristate was much better...

My experience this time with tristate was much better than past years. DJ was great. No pressure to buy anything but what I was interested in. He was professional and enjoyed working with him. Cathy in finance was very nice and made sure I understood everything. How is the cop in finance? Getting it yet? That was fun.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

rusty was very informative and the whole team worked very...

rusty was very informative and the whole team worked very hard to put me in the car of my dreams..... thank you all for the wonderful work.... the car is everything i hoped it would be

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

James was wonderful!! I felt like he already knew what I...

James was wonderful!! I felt like he already knew what I wanted before I even told him. I explained to him my pockets were a little tight and I needed an affordable car but also reliable with low miles. He found the type of car I was looking for, a beautiful 2012 Nissan Altima. To put the icing on the cake he found me the color I was looking for and the interior color I was looking for too. For this being my first car I ever bought I felt good about, I got all my needs taken care of and didn't feel like I got taken. I 100% recommend this dealership and specially James Watkins great guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I am a 56 yr old wife/mother/grandmother. Troy greeted me...

I am a 56 yr old wife/mother/grandmother. Troy greeted me with his million $$ smile and he treated me with the utmost respect and sincerity. He made the whole experience feel like I mattered. This was the very best car purchasing experience I have ever had.. Jeremy helped me with the financing and went above and beyond to make it work for me. Cathy was very thorough and I felt comfortable with her knowledge. I would definately recommend this dealership to all of my friends, family, and coworkers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

D.J. "The Big Guy" was awesome. I called...

D.J. "The Big Guy" was awesome. I called Tristate Nissan just to inquire about an Xterra that I saw on the Web and in their lot. He was very open, honest and caring on what my needs/wants were. I made it very clear that I was the one purchasing it, therefore there was not a need to speak to my husband regarding anything. I explained that I wanted cloth interior, not fancy as I live on a farm, however I do like vans so thats when we started the comparison. I explained to him that my current car has had anything from Lambs, goats, dogs, and farm feed in it. I chose to keep my car to haul those animals around however this Xterra will be perfect for carrying feed for the farm. I also want 4 wheel drive which this vehicle has. I was so delighted to walk into a dealership and not feel pressured or overlooked. He politely asked who is this vehicle for and when I said "Me", the focus was on what I wanted. To many other dealerships always go straight to the man of the couple which D.J. did not and I thank him for that. He made us feel very welcome and at ease purchasing a vehicle. Actually all the salesman that we observed were very friendly, energetic, and smiling... Great Customer Service!!!! We also met with Jeremy Ross for Financing and paperwork. He was very knowledgeable and could answer all my questions and when I didn't understand the differences in extra coverage then he was more than willing to explain to me making sure that understood everything. Never once did I feel that I was being hurried and even after being there for a few hours, it did not seem that way at all. We left there very happy and delighted. I have to say that if ever we buy cars for our kids or more for ourselves down the road, we will definitely be back to Tristate Nissan. I've already told so many people about the service that we received and about D.J. "The Big Guy".... We will always be advertising for them! Thanks Again and I Love my Xterra! Missy Burner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Once again my experience with this dealership was...

Once again my experience with this dealership was outstanding. James Watkins was my salesman and will definitely buy another Nissan from him in the future. Cathy,Dave and James were great to work with. This dealership is oustanding and would recommend them to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

the service was very good brian nieves came in on his day...

the service was very good brian nieves came in on his day off and stayed there untill everything was done you do not find that too often i will be telling all my friends and family about his service.the service of tristate nissan is the best i have seen anywhere

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.