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Tri-State Nissan

(1,153 reviews)
Visit Tri-State Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 10:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–10:00pm
Tuesday 9:00am–8:00pm 6:00am–10:00pm
Wednesday 9:00am–8:00pm 6:00am–10:00pm
Thursday 9:00am–8:00pm 6:00am–10:00pm
Friday 9:00am–8:00pm 6:00am–10:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 5 awards
2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2015 consumer dealer award
New (888) 417-4341 (888) 417-4341
Used (888) 416-8242 (888) 416-8242
Service (888) 418-2774 (888) 418-2774

Reviews

(1,153 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tri-State Nissan from DealerRater.

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rusty moorehouse was great at helping us find a car, we...

rusty moorehouse was great at helping us find a car, we needed a 4 wheel , he showed us about 4 or 5.we loved the nissan rogue its a great car. he did a great job. thanks rusty for your help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

D.j. made the process fast and painless. I was able to...

D.j. made the process fast and painless. I was able to gather all of the information I needed before I even walked through the door. D.j. and the Tri-State staff were very knowledgeable and great to work with. I would highly recommend them to anyone looking to purchase a new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A very easy and enjoyable car purchasing experience. ...

A very easy and enjoyable car purchasing experience. Both Rusty Moorhouse (salesman) and Jeremy Ross (business manager) made us feel at home throughout the purchase. We were treated well from the moment we stepped onto the property. I'll recommend the Tri-State team to all my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We started out looking at used vehicles and DJ said that...

We started out looking at used vehicles and DJ said that he could put us in a new one for the same amount of money. We drove the truck and they quoted us a price. Tri State was the first stop of the day and we needed to see what else was available. So we left and went to several other dealerships but wound back up at Tri State Nissan. They were not pushy or pressure us in any way. Overall it was a good experience with the dealership because we have not bought a new vehicle in over 20 years. We will definitely recommend them to others and may go back ourselves.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was pleased with the service and attention provided by...

I was pleased with the service and attention provided by Steve Palmer. We went to three other dealerships, including the one we had previously bought a new Nissan from in 2010, and Tristate was the only one that had the particular model we were looking for. The price was OK but when only one dealer within an hour of your home has the right car, your bargaining leverage is limited. I'd probably buy another car from them.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

What a great car buying experience we had at TriState...

What a great car buying experience we had at TriState Nissan! We spent the day with DJ Lilly and he made us feel like we were his top priority. I have to admit I was probably a pain because I had lots of questions and wanted to test drive a couple different models but DJ was patient and worked with us until we were happy and comfortable and driving off the lot in a new Sentra!! I'm loving it and I would definitely recommend this dealership and especially DJ to all our friends!! Thanks!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Steven was friendly, professional and wasy to deal with. ...

Steven was friendly, professional and wasy to deal with. He made the car buying experience enjoyable. He also made us feel at home and comfortable throughout the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had car shopped at many, many dealerships. I had been...

I had car shopped at many, many dealerships. I had been jerked around and so many dealerships were so very hard to work with. Tri State Nissan was amazing though. Daniel Nelson was an amazing salesman. He was friendly and he worked to get me the best deal possible. The finance guy (whos name I sadly dont recall right now) was an absolute treat to work with, as generally at every other dealership the finance guys were the worst to deal with. He gave me the best deal possible and was very easy to negotiate with. Overall I am so very happy I went to this dealership and when I go to buy another car, I'm going there first. I had never even considered Nissan before, and now they may just have a customer for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I usually associate trading vehicles with pulling teeth....

I usually associate trading vehicles with pulling teeth. Boy, was I wrong. This was the most pleasant experience that I have ever had when it comes to buying an automobile. I had been looking for a few days. All the other dealerships(Toyota in four different cities)immediately said no but then would call or email the next day trying to negotiate a new price. At Tri-State we were able to achieve a fair deal the same day. Actually, they took my first offer. My salesperson was DJ Lilly (the big guy). He was extremely thorough, knowledgeable, patient and very witty. He made me feel like he didn't have anything else to do that day but spend it with me. Jeremy Ross was very forthright when going over all the extra options that I could purchase for my Rogue. I did not feel pressured at all. I will definitely buy from this dealership again just because of these two men.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone was very friendly and easy to talk to. I went in...

Everyone was very friendly and easy to talk to. I went in specifically to test drive a Juke, but there was not one on the lot. They took my name and number and offered to call me as soon as one arrived. A few days later I test drove one, but it wasn't the model I was looking for. There was an SL on the lot but it was already sold. However, Russell was able to let me sit in it and he went through all the features of the SL with me in detail. He spent about 2 hours of his day showing me everything even though he knew that I was not going to be able to purchase right away. I was extremely pleased that he took the time to do that for me. About a month later, I came back to the dealership to order a Juke. The process was easy and luckily one came in the next day. Russell called me to let me know, even though it wasn't the color I had wanted originally. I ended up liking this one and went on to purchase the same day. They were able to work with me on my tricky payment plan and a friendly haggle took place over my trade in. They reviewed everything in detail and the car was immaculate when all was said and done. All in all I was very pleased with how friendly the service was and the willingness of the sales mgr to work with me. It was a pleasant experience and I would do it again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.