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Tri-State Nissan

(1,153 reviews)
Visit Tri-State Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 10:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–10:00pm
Tuesday 9:00am–8:00pm 6:00am–10:00pm
Wednesday 9:00am–8:00pm 6:00am–10:00pm
Thursday 9:00am–8:00pm 6:00am–10:00pm
Friday 9:00am–8:00pm 6:00am–10:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 5 awards
2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2015 consumer dealer award
New (888) 417-4341 (888) 417-4341
Used (888) 416-8242 (888) 416-8242
Service (888) 418-2774 (888) 418-2774

Reviews

(1,153 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tri-State Nissan from DealerRater.

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We were helping Grandson make his first auto purchase. ...

We were helping Grandson make his first auto purchase. Entire staff extremely helpful,patient and courteous. Made the experience a pleasant one and would definitely deal with them again. They all seemed to be well trained ad knowledgable in their field. EXCELLENT SERVICE. We hope their service department is the same.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mr. Moorhouse approached us in the lot as we were looking...

Mr. Moorhouse approached us in the lot as we were looking at new vehicles. As we looked at various vehicles he explained features of each of them. After we decided which vehicle we wanted to test drive, he prepared it for test drive. As we test drove the vechile, he explained all features of the vehicle. After the test drive we went to his office and he ask us what we were looking for as far as payments. After explaining what we wanted he started working with the numbers. We did not like the numbers he came up with so he ask if we wanted to pay the taxes, title, license, or a trade-in. After discussing and working with numbers he took all infomation to his finance officer again. After the second time we told him if he could reached the numbers we requested we would take the vehicle right now. He returned to his finance officer and came back afew minutes later and said, "I will have the car taken to service center for prep." Mr. Moorhouse was very professional and polite during our complete visit and worked very hard to satisfy our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was just about to buy a new Nissan in Chantilly, Va....

I was just about to buy a new Nissan in Chantilly, Va. when a friend told me I should talk to Rusty Moorehouse at the Nissan dealer in Winchester, Va. I went out to Tri State Nissan and bought a 2012 Sentra, got a better price then the 2011 I almost purchased in Chantilly, got a better interest rate, and 12 months less. I have to say I like the way they sell at Tri State, Rusty Mooorhouse was very professional and really worked hard for me to get the deal I wanted. Jeremy Ross the Business Manager was great to deal with also...no pressure, he was very thorough about my financing and what the dealership had to offer, so I could make the best decisions! I drove off feeling like I finally got a great deal from a dealership. I would buy from them again and recommend Rusty and the dealership to all my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I found a 2008 Nissan Frontier through autotrader.com and...

I found a 2008 Nissan Frontier through autotrader.com and contacted the dealer as soon as possible. Because I lived an hour away, I asked about a trade-in, sight unseen. They gave me a round number just to get me in the door. It was a very fair number and I don't feel like I was taken through any loops, hassled, haggled, or disrespected at all. Brian was very curteous over the phone and through email. When I finally got the chance to meet up and test drive the vehicle and get my trade inspected, everything was very smooth and comfortable. The vehicle had a few grass clippings from a recent mow and the truck bed had some cobwebs just from the previous owners use. Brian would not let me leave with a dirty truck. He sent it over to get it cleaned up and even helped me out with getting some utilitrack tie downs. The other managers that I worked with were very helpful and got me in and out quickly. I would definitely recommend going to buy a vehicle from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This is our second time we have purchased a car from Tri...

This is our second time we have purchased a car from Tri State Nissan. Our daughter purchased her first new car from Rusty and I was with her during her purchase. I was very pleased with the service she received so we decided to return again to purchase a car. Our over all experience was very pleasant. The staff is very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brian Nieves provided a prompt response to our request...

Brian Nieves provided a prompt response to our request for an internet price on the Nissan Murano. We considered Honda and Mazda also. However after driving the Murano, getting a fair sales, and an good trade in price with no back and forth like some dealers, we purchased. If the dependability and service dept. meets similar expectations, we will purchase another Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We really enjoyed working with everyone there. This is...

We really enjoyed working with everyone there. This is the first dealership that was there to help not just to make a sale. DJ Lilly was awesome, he goes above and beyond. We will definately recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dj is a fantastic, knowledgable salesperson. He really...

Dj is a fantastic, knowledgable salesperson. He really seems to take an interest in his customer's needs. He listened patiently to what I was looking for, and allowed me to test drive literally 5 vehiclies before I committed to one. He was a pleasure to work with, and we will be seeking him out for our next vehicle purchase. Jeremy sold us the Nissan we traded in, and got to work with him for the financing. As always, he was a pleasure to work with. He was knowledgable, and what few questions he wasn't able to answer immediately, he got back to us with answers as soon as he had them. I like tristate nissan. 3 people in our family (including my husband and I) have bought 5 vehicles since June of 2008. we will continue to refer people to tristate, specifically to DJ in sales and Jeremy in finance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

grear experience , leadership , belief in who you work...

grear experience , leadership , belief in who you work for and who you work with reflets in ones attitude. you got my vote. the name on the building means nothings unless you have the right people in it. thank you for everthing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Super great service from walk-in to walk-out with my new...

Super great service from walk-in to walk-out with my new car within 2hours,Great price with great service and frendly people.would recomend that dealer to my family and friends A +++++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.