CarMax White Marsh

The process of buying a car from CarMax in White Marsh was easy and smooth. You can sit in any car you want, no.pressure to buy. If you like a particular model car but want a different year or model, you can order it from another CarMax and have it shipped to White Marsh. You can take a car you like for a test drive all by yourself! I'm very happy with the car I chose.

The sales person Daniel was wonderful to work with he went above and beyond to gain my service was extremely happy with them and will send other people to see him as they need used cars

I felt this dealership was extremely professional and knowledgable, everyone was friendly and made this experience very positive.

I love Carmax. It’s my 3rd cars purchase from them. Always professional and not pushy. My salesman was a dream. Very professional.

The website was great at finding the right car with all the information needed. Once at the dealership, Earl was professional and helpful in the buying process.

Everyone was friendly and helpful. Most importantly no one was pushy. It was a good experience

I was immediately greeted and welcomed with a SMILE. My Sales advisor India was amazing was able to answer all of my questions even before I was able to ask. The pre approval process was great less time waiting and more time to Shop.

Inventory at this location is TRASH, reservation process even more trash. Big disappointment for my daughter whose reservation was canceled on accident so they say. She waits an additional week to test drive the car only to get there and the very first thing you see as the car is pulling up BUMPER damage. 3 text exchanges before we arrived never mentioned the damage and there car history report says NO ACCIDENT. Silly right?

I had a great experience from start to finish, everyone was nice and helpful. Thank you

Sales experience was the best ever for me although I rarely buy cars. The 5 yo Cherokee that I selected was as described online. Salesman was great and sales process was quick and efficient. I opted for the 2-year maintenance agreement for an additional $2,000 or about 10% of purchase price. I was disappointed to have the battery die within a month. I called MaxCare to discuss the problem and was advised that batteries are not covered. On reading the agreement I found a long list of typical repairs that are not covered leading to 'what repairs did I pay for' and 'what did the seller know about the battery when it was sold'. I replaced the battery and had the original battery tested. The results were "this wouldn't start a lawn mower" which suggests that CarMax might have experienced the problem and covered it up before my test drive. Don't know but now I have doubts about the integrity of the dealer so can't rate above a 3.