Reviews
Survey
Appointment was for state car inspection. The staff were friendly and efficient. The appointment was completed quickly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Violet, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!
ford edge
great job on my ford edge will use parson ford for all repair work,very good customer service,everyone was so very helpful and i will recommend this place
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Terry, our Staff works hard to go the extra-mile for our valued guests! Thank you so much for choosing Kent Parsons Ford Inc as your first choice for service!
Owner
Servie was scheduled quickly and work was completed ahead of schedule
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jeffrey, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
Repair
Quick diagnostic, explained work needed in lay terms.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Parsons Ford Service
Always done in a timely, professional manner - and done right the first time!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jacci, we are glad to hear we consistently provide you with great service! Thank you so much for being one of our valued guests and we look forward to your next visit!
the best in town
I took my vehicle to have it serviced and it was done that same day. Excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Amanda, we're pleased to hear everything was completed to your satisfaction! Thank you so much for choosing Kent Parsons Ford Inc as your first choice for service!
Vehicle Service
Service was timely and complete. I was advised of the repairs made and when the vehicle would be ready for pickup.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to hear that everything was completed in a timely manner and to your satisfaction, Charles. If there is anything else we can do for you, please don't hesitate to reach out to us. Have a wonderful day!
Kent Parsons Ford Service
Always friendly and easy to get an appointment. Work is always done in a timely manner. I also like that they send you emails when your regular maintenance is due - can't forget that way! Thanks Parsons Ford for great service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jacci, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
The service department at Persons is top notch. I have...
The service department at Persons is top notch. I have been dealing with them for 20+ years and they always exceed my expectations. I depend on my trucks to make a living and they get me in and out quickly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2015 Ford Escape
Still have not found fault when I fill my fuel tank on why the car upon restarting sound and acts like will it will not turn over.
- Customer service 3.0
- Buying process 4.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase