Reviews
Write a reviewGreat dealership
I have had the best experience here with everyone. Really friendly and helpful. would definitely recommend to all my family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great!
Mr. Ellingwood and the rest of the team there were very informative and helpful. I definitely recommend them to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Krystal gets a Fusion
Mike Troglia was Awesome along with the Columbine Ford team, Would highly recommend to any one looking for a vehicle to come visit the Small town feel with a big city selection!!!!!!!!!!!!!!!! that would be Columbine Ford
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
awesome people, great service, good price
Thank you Columbine Ford, your great people and great service make the lives of your customers just that much better. I have used Columbine Ford for all my Ford needs. The new service center is convenient and reliable( really puts your mind at ease). The staff at Columbine Ford are top shelf, they really make the atmosphere there come alive. Great attitudes and warm smiles. Again thank you Columbine Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Poor Customer Service
I dealt with a salesman over the phone that was very rude. When I tried to negotiate a price he became very defensive. They offered me terrible trade in value, and insulted my trade in's. When I questioned the salesman on this, he told me I was sensitive. I asked to speak to his manager and he told me I would have to call him myself, and hung up on me. I called and talked to the manager Steve, he was fine and offered a good deal. I choose not to deal with them, and keep my money local. I have never had a salesman treat me this way.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
customer service experience nightmare
customer service experience was a nightmare, no communication (sales department extremely rude) - Management failed to take complaint serious .....buyer beware
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
We apologize for your experience. We strive to make our customers feel welcome and we are very sorry that this was not how you felt. We value every customer and take complaints seriously. If you would like to speak with one of our managers directly, please call Tim Evely at 970-625-1680. Again, we apologize for this and appreciate you making us aware of the situation.
Brad Wilkins, you were amazing!
I couldn't have asked for a better experience! Brad went above and beyond customer service. Knowing I was the one who was going to be driving the car, he spoke to me (the woman). Curtis in finance was also amazing! I have never had such a fantastic experience at a car dealership as I did at Columnine Ford. Thank you for making it so easy! Even the secretary was so kind to our daughter! Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks very much for taking your time to write this great review and recommendation for Brad, Curtis and Columbine Ford. We are happy to know that you had a great experience with us! Thank you so much for your business and we look forward to seeing you again.
Great!
The service at this dealership is dad friendly and efficient. I would reccomend this place to anybody who needs to buy a new or used certified vehicle. Columbine is the place to go
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are very happy that you found us to be "dad friendly"! Thank you so much for your great review and recommendation. We do appreciate you taking your time to let us know how we are doing! We also appreciate you and thank you for your business!
Fun visit!
Brandun always treats myself and my father like family! He's always concerned with our comfort and encourages us to test drive anything we want. He explored every option possible in order to make my trade-in a good deal. Jim and John helped me make my dream purchase a reality! Columbine Ford has a friendly staff who always have fun and interesting things to talk about! They make visiting a car dealership fun!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Everyone - especially Brandun - is really happy to hear that you were treated like family at Columbine Ford! We do work hard for our customers and we are pleased that you appreciate the effort. Thank you for taking your time to write this wonderful review and recommendation - it doesn't get any better than "They make visiting a car dealership fun!" Thank you!!
Awsome Experience!
This was the best car buying experience we have ever had buying a vehicle. No haggling, good prices, fair trade values. Brad handled everything with real professionalism and answered all of our questions about the vehicle we purchased and kept in touch by email and phone. We did a lot of internet research on F-150's and found that Columbine Ford offered us the best deal we could find. Much better than the dealerships in Denver. Great selection of Ford trucks. What service!!!!! We will buy from columbine Ford again and will recommend Columbine Ford,Brad and John to our friends. Thanks for the great experience in purchasing our new vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your fantastic review and recommendation for Brad, John, Jimmy & the team at Columbine Ford. We all work hard to make sure that our customers feel they have treated fairly and honestly. We are pleased to know that you were so happy with your experience here. Thanks again for your business & for your wonderful review!