Reviews
Buddy is great to work with! He is knowledgeable and patient with all of the questions I asked. Truly "your Buddy in sales!"
Buddy is great to work with! He is knowledgeable and patient with all of the questions I asked. Truly "your Buddy in sales!"
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We really love to hear that, Teresa! We're glad that you enjoyed working with Buddy!
I had to do the deal mostly over text during my workday and they got the number I was looking for. I drove over from Columbus, Ohio, and the vehicle was sitting out front and they were ready to button up the deal quickly so that I can get back on the road
I had to do the deal mostly over text during my workday and they got the number I was looking for. I drove over from Columbus, Ohio, and the vehicle was sitting out front and they were ready to button up the deal quickly so that I can get back on the road
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad that the team made everything so easy! Thanks so much for choosing to work with us!
The overall experience of buying a new vehicle was quick and easy. We were able to get the vehicle we wanted and the price and terms that were acceptable to us.
The overall experience of buying a new vehicle was quick and easy. We were able to get the vehicle we wanted and the price and terms that were acceptable to us.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad that everything went so well, Mark! Thank you very much!
I have a 2024 Bronco Sport with a left head light crack problem. Another dealer said it was not covered under warranty. Jordan went out took some photos met with his manager and came back to me and said it was absolutely covered. 5 stars
I have a 2024 Bronco Sport with a left head light crack problem. Another dealer said it was not covered under warranty. Jordan went out took some photos met with his manager and came back to me and said it was absolutely covered. 5 stars
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad that we were able to get that taken care of for you! Thank you!
Purchased my truck from the dealership and they did an oil change and tire rotation . The wait time was excellent, and the service personnel were very friendly and knowledgeable..
Purchased my truck from the dealership and they did an oil change and tire rotation . The wait time was excellent, and the service personnel were very friendly and knowledgeable..
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad that your service visit went so well, Brent! Thank you very much, and we look forward to assisting you again in the future!
Took my car in for several recalls to be fixed. Everyone I interacted with was very professional and nice. I will definitely be taking my car back for more work to be done on it.
Took my car in for several recalls to be fixed. Everyone I interacted with was very professional and nice. I will definitely be taking my car back for more work to be done on it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to hear that everything went so well, Christina! Thank you very much, and we look forward to assisting you again in the future!
Salesman and financial manager did a good job, service wouldn't fix a alignment camber issue.
Salesman and financial manager did a good job, service wouldn't fix a alignment camber issue.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
No full disclosure. Misleading tactics. No good faith or fair dealing. A very bad experience. Beware.
No full disclosure. Misleading tactics. No good faith or fair dealing. A very bad experience. Beware.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great interaction and the right account of detailed updates/follow-up. Very easy and seamless drop off via the app.
Great interaction and the right account of detailed updates/follow-up. Very easy and seamless drop off via the app.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that everything went so smoothly! Thank you!
We had an excellent experience with Andy Mohr Ford, highlighted by the outstanding service provided by Michelle Doll, New Car Director. From the beginning, Michelle was professional, knowledgeable, and genuinely focused on making the process smooth and transparent. What stood out most was her responsiveness and attention to detail. Michelle coordinated everything efficiently, kept me informed, and made sure the entire experience was seamless from start to finish. The level of customer care and professionalism she demonstrated reflects very positively on the entire team at Andy Mohr Ford. I highly recommend working with the Andy Mohr Ford team if you’re looking for a straightforward, customer-focused buying experience.
We had an excellent experience with Andy Mohr Ford, highlighted by the outstanding service provided by Michelle Doll, New Car Director. From the beginning, Michelle was professional, knowledgeable, and genuinely focused on making the process smooth and transparent. What stood out most was her responsiveness and attention to detail. Michelle coordinated everything efficiently, kept me informed, and made sure the entire experience was seamless from start to finish. The level of customer care and professionalism she demonstrated reflects very positively on the entire team at Andy Mohr Ford. I highly recommend working with the Andy Mohr Ford team if you’re looking for a straightforward, customer-focused buying experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're very glad to hear that Michelle took such good care of you, and made your experience such a positive one! Thank you very much for taking the time to share, and congratulations on your new vehicle!