Reviews
Purchased my truck from the dealership and they did an oil change and tire rotation . The wait time was excellent, and the service personnel were very friendly and knowledgeable..
Purchased my truck from the dealership and they did an oil change and tire rotation . The wait time was excellent, and the service personnel were very friendly and knowledgeable..
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad that your service visit went so well, Brent! Thank you very much, and we look forward to assisting you again in the future!
Took my car in for several recalls to be fixed. Everyone I interacted with was very professional and nice. I will definitely be taking my car back for more work to be done on it.
Took my car in for several recalls to be fixed. Everyone I interacted with was very professional and nice. I will definitely be taking my car back for more work to be done on it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to hear that everything went so well, Christina! Thank you very much, and we look forward to assisting you again in the future!
Salesman and financial manager did a good job, service wouldn't fix a alignment camber issue.
Salesman and financial manager did a good job, service wouldn't fix a alignment camber issue.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
No full disclosure. Misleading tactics. No good faith or fair dealing. A very bad experience. Beware.
No full disclosure. Misleading tactics. No good faith or fair dealing. A very bad experience. Beware.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great interaction and the right account of detailed updates/follow-up. Very easy and seamless drop off via the app.
Great interaction and the right account of detailed updates/follow-up. Very easy and seamless drop off via the app.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that everything went so smoothly! Thank you!
We had an excellent experience with Andy Mohr Ford, highlighted by the outstanding service provided by Michelle Doll, New Car Director. From the beginning, Michelle was professional, knowledgeable, and genuinely focused on making the process smooth and transparent. What stood out most was her responsiveness and attention to detail. Michelle coordinated everything efficiently, kept me informed, and made sure the entire experience was seamless from start to finish. The level of customer care and professionalism she demonstrated reflects very positively on the entire team at Andy Mohr Ford. I highly recommend working with the Andy Mohr Ford team if you’re looking for a straightforward, customer-focused buying experience.
We had an excellent experience with Andy Mohr Ford, highlighted by the outstanding service provided by Michelle Doll, New Car Director. From the beginning, Michelle was professional, knowledgeable, and genuinely focused on making the process smooth and transparent. What stood out most was her responsiveness and attention to detail. Michelle coordinated everything efficiently, kept me informed, and made sure the entire experience was seamless from start to finish. The level of customer care and professionalism she demonstrated reflects very positively on the entire team at Andy Mohr Ford. I highly recommend working with the Andy Mohr Ford team if you’re looking for a straightforward, customer-focused buying experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're very glad to hear that Michelle took such good care of you, and made your experience such a positive one! Thank you very much for taking the time to share, and congratulations on your new vehicle!
I needed to purchase a new car the beginning of April 2026. I returned to Andy Mohr Ford, and Doug Coello was the sales person. Again, the organization and staff were great to work with in a low pressure environment. I compare their pricing on a Ford Bronco Sport at other dealerships, and Mohr at the best pricing. I also use Mohr for car maintenance, and they are very friendly and competent to deal. I would highly recommend Andy Mohr Ford and Doug Coello.
I needed to purchase a new car the beginning of April 2026. I returned to Andy Mohr Ford, and Doug Coello was the sales person. Again, the organization and staff were great to work with in a low pressure environment. I compare their pricing on a Ford Bronco Sport at other dealerships, and Mohr at the best pricing. I also use Mohr for car maintenance, and they are very friendly and competent to deal. I would highly recommend Andy Mohr Ford and Doug Coello.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad that you enjoyed working with Doug, and that your overall experience with us was a positive one! Thank you very much for your recommendation, and we hope that you're enjoying your new Bronco Sport!
I needed to purchase a new car the beginning of April 2026. I returned to Andy Mohr Ford, and Doug Coello was the sales person. Again, the organization and staff were great to work with in a low pressure environment. I compare their pricing on a Ford Bronco Sport at other dealerships, and Mohr at the best pricing. I also use Mohr for car maintenance, and they are very friendly and competent to deal. I would highly recommend Andy Mohr Ford and Doug Coello.
I needed to purchase a new car the beginning of April 2026. I returned to Andy Mohr Ford, and Doug Coello was the sales person. Again, the organization and staff were great to work with in a low pressure environment. I compare their pricing on a Ford Bronco Sport at other dealerships, and Mohr at the best pricing. I also use Mohr for car maintenance, and they are very friendly and competent to deal. I would highly recommend Andy Mohr Ford and Doug Coello.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so glad that your experience with Doug was a positive one, James! Thank you very much for your recommendation, and we hope that you're enjoying your new Bronco Sport!
I went in knowing what I wanted and they made it happen. I had to take my baby along with me, and they were very patient, kind, and welcoming to us both. Gracie, my saleswoman, was great and the guys were awesome.
I went in knowing what I wanted and they made it happen. I had to take my baby along with me, and they were very patient, kind, and welcoming to us both. Gracie, my saleswoman, was great and the guys were awesome.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad that Gracie and the team took good care of you both! Thanks so much for sharing, and congratulations on your new vehicle!
Terrible experience. Lied about the vehicle, not great customer service. Told lender one price then said they messed up so we had to give them money on top of the lender check. Took over two months to get title to Illinois to legalize plates. And many other things
Terrible experience. Lied about the vehicle, not great customer service. Told lender one price then said they messed up so we had to give them money on top of the lender check. Took over two months to get title to Illinois to legalize plates. And many other things
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car