Reviews
Write a reviewGreat Service
Eric was great. He helped me pick out the perfect car and went above and beyond to get me a great price. I will recommend him to anybody that wants to but a new car. Thanks Eric
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
I bought my Cadillac at another dealer however,
I bought my Cadillac at another dealer and the Jeff Schmitt automall took excellent care of me. The Service manager, Lauren, and the technician Michael Jackson showed me how to use the car efficienly without any problems. The guys were very professional and helpful. I would recommend this facility to everyone. And I'm not going to "deal" with another Cadillac Dealership. Thanks a million, Anita
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Eric was very laid back, friendly and worked his hardest...
Eric was very laid back, friendly and worked his hardest to get my car in my budget range without being pushy at all. I would highly recommend Jeff Schemitt Cadillac to anyone that is looking for a new/used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Place to Buy
The salesman was helpful, and worked to get me a better rate for my financing options. The finance department was fantastic. The buying process was easy, and the service was just plain excellent. Once negotiating started, the pressure ot buy was high, but worth it. Buying from this company is a very god choice. They're backed up by MotorTrend as well, so there's another plus. Overall, it was a great experience.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service.
Great service and will return for all my service needs.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Female Car Buyer
At first I was totally ignored by several sales people standing around on the floor at Jeff Schmitt Cadillac. Once I did get somenone's attention and requested the sales person I was there to see, Michael Jackson was very helpful in helping me determine which model was best for me. Michael explained the features of each model and I explained my needs. We test drove several models until I found the one perfect for me. I love my Cadillac XTS!
- Customer service 2.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I woke up one morning wishing to buy a car. I was...
I woke up one morning wishing to buy a car. I was previously looking at BMW's and so I decided to switch my shift to looking at Cadillac CTS's. I scoured the internet that morning and found a black cadillac CTS at Jeff Schmitt Cadillac that fit my price range. I did a quick KBB search to see if I was getting the right deal on it. After I figured out KBB value I thought of what I wanted to pay in my head and left to make the trip to the dealership. As I got to the place I was greeted by Kris, who was extremely friendly. I was a little taken back because at the BMW dealerships I wasn't taken seriously because I was a 24 year old kid who actually could afford a nice car. Anyways, Kris took us out on the test drive and I knew I wanted the car. He was friendly and gave all the features of the car. We got back from the test drive and we went inside and talked numbers. After to ho-hum of wheeling and dealing I ended up getting the car about $2,900 off of sticker price which was good. Everything was good until I had to deal with Ian. First I gave the dealership a number of a rep. from my bank to call for financing. After talking with Ian he said everything was smooth after I gave him the number of the bank. Come to find out he didn't talk to my guy I had wanted him to. Next he tried to sell the extended warranty as if it were part of my financing with the bank. I was about to sign it until I saw the final dollar value, which was not the agreed upon price. Once I caught it his happy mood changed and he seemed angry at me. Through the whole financing process I kept finding little white lies in him. He told us a story where he was having his first born child soon, but then said he had five year old that flushed his keys down the toilet because he was trying to sell me on one of the warranty options. Good try buddy, but I am not buying. He kept butchering my receipt and it took him 5 tries to get the contract right...come on man by this time I have spent way to long in your office. Finally after he gets his paperwork together I sign the deal and drive away. Two weeks later I get a call by the "man" Ian Quinn to hear that he used the wrong form and needed me to come in to the dealership to sign the right form. Forget it man, I am not coming in your time to come sign the form you should have been using, I live 2 hours away and just put in a 15 hour day at work. I eventually drove up on the weekend and signed his papers he should have been using in the first place. Anyways Kris rocked the deal, no wonder he had some best salesman award on the desk. That cat Ian really killed it man, I dont really trust the guy.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Great at what they do..
We had a great car buying experience, all of Jeff Schmitt ?s staff are awesome. They will not waste your time. Thanks Again. The Williamson
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
New Car
Today I purchased a new car with no headaches. I had Haylea Cardwell as a sales person and she was wonderful. I asked many question and they all were answered without disappointment. She had the knowledge about the vehicle, was very patient, and she walked through the operating electronics with me. This is a dealership I would recommend to any family and friends. Again I would like to thank Haylea!!!!!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I moved up to a pre-owned certified 2006 Cadillac CTS...
I moved up to a pre-owned certified 2006 Cadillac CTS after having multiple new cars in years prior...I purchased it in August 2009 and never loved a car more than that one! It was beautiful, drove, and rode like a dream! I was impressed by the low mileage and how nice it was for 3 years old. Steve Vangorder recently spoke at a lcval event I was assisting with and I gave him my business card and joking mentioned that I'd like to move up in the world again. He in turn gave my card to Marty Ziglar who called me within a day to introduce himself and offer his assistance. He than had Eric Lower follow up with me multiple times on my interest in trading up to a new car. Eric spent a lot of time listening to exactly what I wanted, why, and my budget concerns. He showed me a car that was exactly what I wanted and met both my practical needs and desire for a candy apple sports car. Needless to say, Eric did such a great job nailing exactly what I wanted and was so AWESOME to work with that I purchased and drove home a 2013, Candy Apple, Premium CTS4 2 door sports coupe with the chrome cockpit of a small airplane last Saturday!!! My friends are drooling and I will defintiely be sending Eric my buddies looking to buy a new or used Cadillac.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car