Reviews
Write a reviewHelpful Salesperson - knowledgeable and caring
I've been talkin with Ron Williamson. Ron is a very helpful salesperson and is knowledgeable about the product.I will definitely buy my next car from Ron. He has a very professional demeanor and works hard to earn your business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Sales Person
Kristopher Redick did an excellent job providing me with information and quickly put me in a new vehicle at a great price!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
new wheels for my new caddy
My husband, John Nance, & I leased a new car from Jeff Schmitt Cadillac last November, the day after Thanksgiving. We really love the car, & decided that we wanted new wheels. The salesman that helped us get the car is no longer working there, so Rob Sanders took over for him. We feel fortunant to have Rob as our representative there. When we asked him about different wheels for our caddy, he started looking at wheels for us right away. It took some time, but he found some we liked, placed the order, and stayed in touch weekly on the status of the order. We had our new wheels put on at your facility yesterday, and they look great. There were some problems with getting the wheels to fit, but Rob made sure to get what was needed, and the staff at the shop did a great job putting them on and making sure we were satisfied. If we ever need to buy another cadillac, we will deinitely want Rob to assist us with it, and will recemond him to anyone we know who is looking for a car. Thank you very much....John & Brenda Nance
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business and taking the time to leave feedback for our store. We look forward to serving you in the future.
Good People
I bought a used 2011 Malibo from Jeff Schmitt Chevorlet in March of this year. The whole experience was fantastic. The sales, finance and service departments all worked late on a Sunday to make it happen for me. The car, the process and after sale service have exceeded all my expectations. That is why when I started looking for a very specific kind of truck I come back. Sales rep Ron Williamson is demonstrating the same customer orintated efforts that I have come know and appreciate from Jeff Schmitt Auto Group as he helps me find it. Sincerely Cliff S
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business and taking the time to leave feedback for our store. We look forward to serving you in the future.
We had been looking on line to purchase a premium vehicle...
We had been looking on line to purchase a premium vehicle to celebrate our 50th wedding aniversary. This was not a high priority need, just dreaming about it. My wife and I visited the local dealerships, read all the local advertisments and were disappointed with the results. One dealership advertised, a vehicle, told us it was available and 10 minutes later as we were approaching the lot we received a call stating that the car was sold. Another dealer in town advertised a price on a vehicle of interest and when we got there it was an E-assist and had 20,000 miles on it. In contrast to the above, when I contacted Jeff Schmitt Auto Group on a vehicle of interest they wanted to know " when are you coming "? Then much to our surprise, they stated ( they will have the vehicle " prepped and ready for our review " upon our arrival ) WOW! The courtesy and customer service didn't stop there. The minute we met Kris Redick, our Sales Consultant, Jeff Van Gorder, Sales Manager and Ian Quinn, Financial Administrator, we knew we were in Trusting hands. Kris took us for a test a drive explained all of the car accessories and features, not once, but 2 or 3 times. Then on our behalf, Kris negotiated a great purchase price with Jeff much to our delight and Ian reviewed all of the sales documents for accuracy making sure we understood all of the financial and warranty elements of our purchase. This is "why" we purchased our vehicle from Jeff Schmitt Auto group. Hal & Cynthia Baumeister Hilliard, Ohio
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ron is a very helpful salesperson and is knowledgeable...
Ron is a very helpful salesperson and is knowledgeable about the product.I will definitely buy my next car from Ron. He has a very professional demeanor and works hard to earn your business.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful
Had a wonderful experience at Jeff Schmitt. I knew that I needed to replace my car soon and was worried about repair bills. Kris and the rest of the people at Jeff Schmitt jumped right in and went to work for me. They showed me cars...steered me in a good direction and helped me to get a car that I was not only comfortable with but they eased my burden as a mom raising 5 kids alone and made sure that I got a warranty that would protect me from repair bills for most of the loan's term. What a burden to have lifted off of my shoulders. Thanks guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business and taking the time to leave feedback for our store. We look forward to serving you in the future.
Very friendly staff. I like the way we were in and out...
Very friendly staff. I like the way we were in and out with a new car in very short time. They took the time to answers all our questions, and explained alot of functions with our car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Re: Blaine Vencill
I was recently there looking at used Cadillacs. Blaine was so nice and went out of his way to answered all our question. He didn't pressure us. I've never been to any other dealership like Jeff Schmitt Cadillac. I was very impressed. Even though we didn't purchase anything. When we decide we are ready to purchase a car we will be back and I look forward to working a deal with Blaine Vencill. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your business and taking the time to leave feedback for our store. We look forward to serving you in the future.
BEST buying experience
From start to finish...from the sales rep Mr. Sharrett to the finance rep Jax I was treated with courtesy and professionalism...I got a fair price, my questions were addressed, and they even touched base after the sale to make sure all was okay. I rate this total experience A .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business and taking the time to leave feedback for our store. We look forward to serving you in the future.