Reviews
Write a reviewGreat Customer Service
First off,I would buy another vehicle from them again.My wife and I were very please with our salesman Bryan Edwards and the whole Jeff Schmitt Cadillac Auto group. We may have not been in there buying a new fancy cadillac,but they made us fill no differant.Answered any and all of our questions,we bought a nice quality used Honda Odyssey at a nice reasonable price. Only reason for 4 out of 5 stars on buying process is it longer than I wanted to negociate the final price,wasnt a bad experiance just longer than I wanted,but I did get the Van for the price I wanted, not much haggling from the salesman,just time consuming. Like I said,I wouldn't hesitate to buy another vehicle from Bryan Edwards and his staff again
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business and taking the time to leave feedback for our store. We look forward to serving you in the future.
Very professional and knowledgeable staff. No high...
Very professional and knowledgeable staff. No high pressure salesmanship, but salesman was knowledgaeable of all the features of the cadilac SRX that we were interested in driving/buying. Allowed/accompanied on both test drives and described all the various features of the vehicle wht I was driving it. During the negotiation process worked with his manager to portray our cost objective/goal. Upon completing the deal had the vehicle prepped while we were working on signing all the required paperwork. A very painless process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great used Car
Kris was great, price was fair, except for all of the add-ons to the price of a used vehicle. Had to work to get the price to the advertised price online. Wanted to add underbody coating, warranty, etc to the price. It was a good experience and would buy from again if i am in the dayton area.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Connie G
Purchased a 2008 Escalade that was shown on cars.com. Seemed to be some confusion on getting email, 800 number response, I kind of got lost in the shuffle in the beginning. But ended up getting Eric Lower as my sales rep. He couldn't have been more helpful. Double checking what was reported on line, verses, putting his hands on the actual vehicle. He and the business manager Ian Quinn were both easy and patient to work with. I say patient because this being my 4th vehicle to buy on line. It is my first to have shipped and I didn't physically get to see it or drive it. It arrived perfectly as stated. Thank you so much for keeping me faithful in my trust of mankind.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing customer serv. this is where I will buy ALL of my...
Amazing customer serv. this is where I will buy ALL of my cars from. Tom was awesome. He showed me everything about my car. I drove 3 1/2 hours to get my new car from Tom & will do it again. I recommend getting the dealership protection plan. When your car breaks, they fix it right & even give you a free rental equivalent to what you drive. Just recently had my car destroyed by a large deer at 70mph & I'm going to have my car taken to this dealership. If I'm having my car taken 3 1/2 hours from home, they must be doing something right.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly service. My only complaint was that they tried...
Friendly service. My only complaint was that they tried to add onto the price they advertised by adding services to the car that I did not want. Once we resolved that issue the buying experience was good.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Came in for a used car,ended up with new one. The staff...
Came in for a used car,ended up with new one. The staff was very friendly, even the ones not involved in the deal. The deal on the new one was much better than the other dealer was on the used one. This was a great experience. They were very informed on the different models and features. I am glad we went to Beavercreek.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kris was great, had to work for the price I wanted on...
Kris was great, had to work for the price I wanted on trade in, but that is to be expected. Gave been very happy with my Cruze.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I went to the dealership looking for a "new"...
I went to the dealership looking for a "new" used vehicle for my daughter. I encountered Mr. Smalley and told him my needs. He was very helpful in finding me a few vehicles,within our budget,to present to my family. He informed me of vehicle safety ratings so I would feel secure in placing my child in the vehicle I would choose. I highly recommend this dealership to all my family and friends.Great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We love our "new" used car. Rob & Bryan...
We love our "new" used car. Rob & Bryan were very accommodating and definitely knew the ins and outs of purchasing a used car. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car