Germain Ford

I Recently brought my truck in a 2023 King Ranch For the works service I dropped it off the night before by mid afternoon the next day everything was complete. They did a couple of extra things that they quoted me for overall I think they do a fine job here service people you check in with are extremely courteous and respectful and it’s my go to place to bring my King Ranch and when I get another truck, I’ll bring my next truck here too But overall, I like this service and experience here it’s excellent

Tyler helped with my issue with my windows not going back all the way up. Grateful it was only an update! Will only service my vehicles here!

Brynden was extremely helpful and pleasant to work with. I would buy from here again!

My truck needed some turbo reseals and valve cover gaskets. Michael Busch took care of me and with the help of Matt the technician got it running great again. Just in time before the major winter storm. Thank you guys!

Want to start by saying my whole experience with Germain Ford from start to finish was exceptional. Went looking for a vehicle in mind Brynden was amazing. He came out and greeted us and asked if we had any questions. He was not pushy or overbearing at all. They did not have the vehicle I wanted on their lot. However Brynden and Jason went above and beyond to help us find the expedition we were looking for. This took a few days but they kept us posted every step of the way. This was our first time buying ford we have always been Toyota and Chevy and it did not disappoint at all. I am extremely happy with our experience and love our new vehicle!

Justin was great salesman. Took care of me and all my needs. First class. I will be back.

Wrote my estimate, recieved insurance approval, and scheduled in same day. Repairs where completed the following day post appointment. Super fast repair, and the highest of quality!

I brought my truck in for the 30,000 mile check up. They completed the work in about 90 minutes Josh explained what was covered in my remaining extended warranty in quite a bit of detail. Everything went fine and Josh was very helpful

My wife and I have been taking our vehicles to Germain Ford since we moved to Columbus in 2017. We recently brought in our 2017 Explorer for a variety of needs including the equivalent of a 200k service, oil change, all the door seals, windshield cowling, blower motor, and heated seats replaced, as well as recall work on the A pillars. We’ve been working with Zack for a few years as our Service Manager. He’s always been up front and communicative every step of the way. My wife is the primary driver of the Explorer and is grateful the windshield cowling, A pillars, and door seals were repaired/replaced. Between the wind noise and the windshield doing weird things it was getting ridiculous to drive. When we eventually have to replace our suv, Zack is the reason we’ll be getting a Bronco. He picked the rental knowing my wife would need it. She says it is the only rental in eight years she’s liked and then promptly priced one out.

Once again Germain exceeds my expectations…. My usual salesman Coleton Wirth was professional and moved the process along with ease.. I will be back next time I’m ready to get another Ford… thanks !!