Reviews
Thought did an excellent job very happy with the service
Thought did an excellent job very happy with the service provided. Would recommend to others
Thought did an excellent job very happy with the service
Thought did an excellent job very happy with the service provided. Would recommend to others
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your support of Germain Ford of Columbus!
Germain Ford service department has always been very
Germain Ford service department has always been very reliable and good with their time estimates. Today they conducted post sale accessory installation. They did a Great Job!
Germain Ford service department has always been very
Germain Ford service department has always been very reliable and good with their time estimates. Today they conducted post sale accessory installation. They did a Great Job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We’re happy to hear how pleased you’ve been with Germain Ford of Columbus and our service department in particular. We’ll see you at your next appointment!
I found my service for F150 to be very good with
I found my service for F150 to be very good with communication of what needed done and results.
I found my service for F150 to be very good with
I found my service for F150 to be very good with communication of what needed done and results.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeffrey, thank you for the terrific review of Germain Ford of Columbus!
The people that helped me were excellent but the cost of
The people that helped me were excellent but the cost of the tail light that was replaced was way too high!
The people that helped me were excellent but the cost of
The people that helped me were excellent but the cost of the tail light that was replaced was way too high!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, we're sorry to hear you feel this way about our pricing. We will pass along this feedback. Our team at Germain Ford of Columbus will be here to assist with any future needs.
I Recently brought my truck in a 2023 King Ranch For
I Recently brought my truck in a 2023 King Ranch For the works service I dropped it off the night before by mid afternoon the next day everything was complete. They did a couple of extra things that they quoted me for overall I think they do a fine job here service people you check in with are extremely courteous and respectful and it’s my go to place to bring my King Ranch and when I get another truck, I’ll bring my next truck here too But overall, I like this service and experience here it’s excellent
I Recently brought my truck in a 2023 King Ranch For
I Recently brought my truck in a 2023 King Ranch For the works service I dropped it off the night before by mid afternoon the next day everything was complete. They did a couple of extra things that they quoted me for overall I think they do a fine job here service people you check in with are extremely courteous and respectful and it’s my go to place to bring my King Ranch and when I get another truck, I’ll bring my next truck here too But overall, I like this service and experience here it’s excellent
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing Germain Ford of Columbus, and for sharing your experience! We're glad our team has earned your trust and made you feel welcome. We look forward to serving you again soon!
Tyler helped with my issue with my windows not going back
Tyler helped with my issue with my windows not going back all the way up. Grateful it was only an update! Will only service my vehicles here!
Tyler helped with my issue with my windows not going back
Tyler helped with my issue with my windows not going back all the way up. Grateful it was only an update! Will only service my vehicles here!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad Tyler could help! Thank you for choosing Germain Ford of Columbus, and we look forward to serving you again.
Brynden was extremely helpful and pleasant to work with.
Brynden was extremely helpful and pleasant to work with. I would buy from here again!
Brynden was extremely helpful and pleasant to work with.
Brynden was extremely helpful and pleasant to work with. I would buy from here again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Germain Ford of Columbus, we are always thankful for positive feedback from our customers. Thank you, Miah!
My truck needed some turbo reseals and valve cover
My truck needed some turbo reseals and valve cover gaskets. Michael Busch took care of me and with the help of Matt the technician got it running great again. Just in time before the major winter storm. Thank you guys!
My truck needed some turbo reseals and valve cover
My truck needed some turbo reseals and valve cover gaskets. Michael Busch took care of me and with the help of Matt the technician got it running great again. Just in time before the major winter storm. Thank you guys!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kevin, we're so glad Michael and Matt could get your truck running smoothly again. Thank you for trusting Germain Ford of Columbus!
Want to start by saying my whole experience with Germain
Want to start by saying my whole experience with Germain Ford from start to finish was exceptional. Went looking for a vehicle in mind Brynden was amazing. He came out and greeted us and asked if we had any questions. He was not pushy or overbearing at all. They did not have the vehicle I wanted on their lot. However Brynden and Jason went above and beyond to help us find the expedition we were looking for. This took a few days but they kept us posted every step of the way. This was our first time buying ford we have always been Toyota and Chevy and it did not disappoint at all. I am extremely happy with our experience and love our new vehicle!
Want to start by saying my whole experience with Germain
Want to start by saying my whole experience with Germain Ford from start to finish was exceptional. Went looking for a vehicle in mind Brynden was amazing. He came out and greeted us and asked if we had any questions. He was not pushy or overbearing at all. They did not have the vehicle I wanted on their lot. However Brynden and Jason went above and beyond to help us find the expedition we were looking for. This took a few days but they kept us posted every step of the way. This was our first time buying ford we have always been Toyota and Chevy and it did not disappoint at all. I am extremely happy with our experience and love our new vehicle!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jamie, we're so happy to hear Brynden and Jason made your first Ford purchase a great experience from start to finish! It's wonderful to know you're loving your new Expedition. Thank you for choosing Germain Ford of Columbus and sharing your positive feedback.
Justin was great salesman.
Justin was great salesman. Took care of me and all my needs. First class. I will be back.
Justin was great salesman.
Justin was great salesman. Took care of me and all my needs. First class. I will be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the awesome review of Germain Ford of Columbus! We will pass your kind words along to Justin!