Washington Ford

they tried to fix my carplay and though it didn't work they tried very hard and thoroughly. Owned this car for 3 years and the carplay has always been horrible and never working properly. I will never buy a Ford again because this Ford Edge has cured me of that in fact I will buy my first foreign car because of the Edge which saddens me not supporting our country but Ford has tried fixing it so many times that I finally quit and done dealing with poor performance. Maybe you could send this to the Ford and let them know. I was told by a coworker not to buy a Ford Edge she was having huge issues with hers and she was spot on and should have listened to her.

Service was great! Ryan is a true professional! Everything was quick and easy. I had a really good experience!

The Dealership was extremely clean and modern. The staff was friendly and helpful. Washington Ford had a nice selection of vehicles available.

Mr. Kevin Konek, I have to always give this man praise. He’s exceptional, Mr. Kevin has been my service advisor for 6yrs, he’s always been pleasant, knowledgeable, and kind. No matter my situation Mr. Kevin gets me in and out. I’m very appreciative for Mr. Kevin Konek and Washington Ford. If you haven’t had the experience of buying or getting your vehicle service please remember Washington Ford.

I purchased a 2025 Ford F-150 Tremor. I have owned five F-150s, this is by far the best truck I have owned. Ryan was great to work with; he's the only salesman I'll work with. I have purchased 3 trucks & my wife's SUV through him. Brennan pulled through on getting a rebate checked issued as discussed, much appreciated. Paperwork was easy to sign; I love the huge electronic desk that allows you to sign/initial documents quickly.

Cindy is the best! Always extremely attentive, accommodating & helpful! Finding those qualities in today's franchise store experience is rare!

Had to re connect some trim pieces on vehicle upon receiving car after work was complete.

First time going salesman didn’t even want to start the car for me cause the battery was dead after looking for cars some more I called and talked to a salesman cj and listened to me and answered all my questions after showing up for my appointment the battery was still dead after the other salesman told me they ordered a battery cj got the car started for me we test drove the car and we really liked it we did the process and left and got a call back 20 mins later that we was approved to set up a time to pick it up he made sure their was a new battery in the car for me before we took the car would highly recommend cj didn’t push or try to talk us out of the car we wanted very pleased with are car

Professional and efficient, CJ executed quickly and consequently won the sale. He was astute on understanding my buying style. Finance was efficient and thorough. Solid car buying experience.

Horrible service. My vehicle was brought in for an oil change, inspection, and a loud humming noise during acceleration. That same day, I was told there was an issue with the rear differential and that parts were being ordered. I asked if it was safe to drive, and I was told it was okay for now. When the parts came in, I dropped the vehicle off again, thinking the repairs would be completed. Instead, I received a message saying they needed to keep the vehicle because they hadn’t fully diagnosed the problem and that additional parts would be needed. Called and left a message for the service manager and I'm still waiting for his return phone call. Professionalism at its finest!