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Washington Ford

(2,573 reviews)
Visit Washington Ford
Sales hours: 9:00am to 5:30pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–5:30pm 8:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
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2025 consumer dealer award 2024 consumer dealer award

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New (724) 825-4480 (724) 825-4480
Used (724) 705-0954 (724) 705-0954
Service (724) 566-5072 (724) 566-5072

Inventory

See all 255 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2009.
Stop by and visit us today at Washington Ford in Washington. Serving Pittsburgh Penn Hills Canonsburg and Wheeling we are your local Ford new and used Car Truck SUV dealership. We take pride in the vehicles we sell and strive to succeed in great customer experience and satisfaction.

Whether you are looking for a new or used car truck van or SUV our friendly staff at Washington Ford are eager to assist you in your car buying process. Stop in today. Be sure to mention you found us on Cars.com!
Washington County's Award Winning Ford Dealership 6 Time President's Award Winner!

Service center

Phone number (724) 566-5072

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(2,573 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Washington Ford from DealerRater.

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I purchased a 2025 Ford F-150 Tremor.

I purchased a 2025 Ford F-150 Tremor. I have owned five F-150s, this is by far the best truck I have owned. Ryan was great to work with; he's the only salesman I'll work with. I have purchased 3 trucks & my wife's SUV through him. Brennan pulled through on getting a rebate checked issued as discussed, much appreciated. Paperwork was easy to sign; I love the huge electronic desk that allows you to sign/initial documents quickly.

I purchased a 2025 Ford F-150 Tremor.

I purchased a 2025 Ford F-150 Tremor. I have owned five F-150s, this is by far the best truck I have owned. Ryan was great to work with; he's the only salesman I'll work with. I have purchased 3 trucks & my wife's SUV through him. Brennan pulled through on getting a rebate checked issued as discussed, much appreciated. Paperwork was easy to sign; I love the huge electronic desk that allows you to sign/initial documents quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Cindy is the best!

Cindy is the best! Always extremely attentive, accommodating & helpful! Finding those qualities in today's franchise store experience is rare!

Cindy is the best!

Cindy is the best! Always extremely attentive, accommodating & helpful! Finding those qualities in today's franchise store experience is rare!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Mr. Kevin Konek, I have to always give this man praise.

Mr. Kevin Konek, I have to always give this man praise. He’s exceptional, Mr. Kevin has been my service advisor for 6yrs, he’s always been pleasant, knowledgeable, and kind. No matter my situation Mr. Kevin gets me in and out. I’m very appreciative for Mr. Kevin Konek and Washington Ford. If you haven’t had the experience of buying or getting your vehicle service please remember Washington Ford.

Mr. Kevin Konek, I have to always give this man praise.

Mr. Kevin Konek, I have to always give this man praise. He’s exceptional, Mr. Kevin has been my service advisor for 6yrs, he’s always been pleasant, knowledgeable, and kind. No matter my situation Mr. Kevin gets me in and out. I’m very appreciative for Mr. Kevin Konek and Washington Ford. If you haven’t had the experience of buying or getting your vehicle service please remember Washington Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Had to re connect some trim pieces on vehicle upon

Had to re connect some trim pieces on vehicle upon receiving car after work was complete.

Had to re connect some trim pieces on vehicle upon

Had to re connect some trim pieces on vehicle upon receiving car after work was complete.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

LeoVN3, Thank you for sharing and my apologies for you having to do that. When time allows can you please call me at the dealership to discuss this more in depth. I use these scenarios as teachable moments for my team. I look forward to hearing from you, thank you for the business, JS. Jeff Schaerer General Manager Washington Ford (724) 223-5100

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First time going salesman didn’t even want to start the

First time going salesman didn’t even want to start the car for me cause the battery was dead after looking for cars some more I called and talked to a salesman cj and listened to me and answered all my questions after showing up for my appointment the battery was still dead after the other salesman told me they ordered a battery cj got the car started for me we test drove the car and we really liked it we did the process and left and got a call back 20 mins later that we was approved to set up a time to pick it up he made sure their was a new battery in the car for me before we took the car would highly recommend cj didn’t push or try to talk us out of the car we wanted very pleased with are car

First time going salesman didn’t even want to start the

First time going salesman didn’t even want to start the car for me cause the battery was dead after looking for cars some more I called and talked to a salesman cj and listened to me and answered all my questions after showing up for my appointment the battery was still dead after the other salesman told me they ordered a battery cj got the car started for me we test drove the car and we really liked it we did the process and left and got a call back 20 mins later that we was approved to set up a time to pick it up he made sure their was a new battery in the car for me before we took the car would highly recommend cj didn’t push or try to talk us out of the car we wanted very pleased with are car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Professional and efficient, CJ executed quickly and

Professional and efficient, CJ executed quickly and consequently won the sale. He was astute on understanding my buying style. Finance was efficient and thorough. Solid car buying experience.

Professional and efficient, CJ executed quickly and

Professional and efficient, CJ executed quickly and consequently won the sale. He was astute on understanding my buying style. Finance was efficient and thorough. Solid car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Horrible service.

Horrible service. My vehicle was brought in for an oil change, inspection, and a loud humming noise during acceleration. That same day, I was told there was an issue with the rear differential and that parts were being ordered. I asked if it was safe to drive, and I was told it was okay for now. When the parts came in, I dropped the vehicle off again, thinking the repairs would be completed. Instead, I received a message saying they needed to keep the vehicle because they hadn’t fully diagnosed the problem and that additional parts would be needed. Called and left a message for the service manager and I'm still waiting for his return phone call. Professionalism at its finest!

Horrible service.

Horrible service. My vehicle was brought in for an oil change, inspection, and a loud humming noise during acceleration. That same day, I was told there was an issue with the rear differential and that parts were being ordered. I asked if it was safe to drive, and I was told it was okay for now. When the parts came in, I dropped the vehicle off again, thinking the repairs would be completed. Instead, I received a message saying they needed to keep the vehicle because they hadn’t fully diagnosed the problem and that additional parts would be needed. Called and left a message for the service manager and I'm still waiting for his return phone call. Professionalism at its finest!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Troy, Thank you for sharing your thoughts. In terms of us fixing your vehicle and needing additional parts to fix said issue. I'm happy that my technician discovered that additional parts were needed for this repair, instead of simply repairing it after the first look through. Then it wouldn't have fixed the issue at hand and you would have had to bring it back. We actually had the repair done in the same day that you dropped it off, also getting you into a loaner vehicle while yours was in the shop. We kept it until the next day so we could drive it again ensuring said issue was resolved for you. My service manager left you a message earlier today asking you to call him back. Thanks JS. Jeff Schaerer General Manager Washington Ford

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Tire rotation shouldn’t take more than a hour Looked in

Tire rotation shouldn’t take more than a hour Looked in to check on the truck and two techs just standing there talking

Tire rotation shouldn’t take more than a hour Looked in

Tire rotation shouldn’t take more than a hour Looked in to check on the truck and two techs just standing there talking

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Stan, Thank you for the feedback. We strive to provide our guests with the least amount of wait time while servicing their vehicles, while at the same time not rushing the work. It's a fine line to say the least and I apologize for your repair exceeding the amount of time you feel it should take for that service. I use examples like this as teachable moments for my staff and this will be addressed. Thank you for sharing and for your business, JS. Jeff Schaerer General Manager Washington Ford

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Excellent dealership and great people all around.

Excellent dealership and great people all around. Mike went above and beyond to ensure I was happy.

Excellent dealership and great people all around.

Excellent dealership and great people all around. Mike went above and beyond to ensure I was happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Very friendly and naggable, with a straight the point

Very friendly and naggable, with a straight the point business work ethic. I don't like auto shopping after dealing with the sales team at Washington ford was very enjoyable.

Very friendly and naggable, with a straight the point

Very friendly and naggable, with a straight the point business work ethic. I don't like auto shopping after dealing with the sales team at Washington ford was very enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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