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Dick Wickstrom Chevrolet

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Dick Wickstrom Chevrolet Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2006

Dick Wickstrom of Roselle is your family-owned and operated Schaumburg and Chicago Chevrolet dealer! We've been serving

...

the greater Chicago area for over 45 years with a commitment to total customer satisfaction. We offer new and used Chevy sales, service, parts and financing at our Roselle dealership.

"We're closer than you think"

Service

Replace Brake Fluid

$89.95

Car Wash

Complimentary

Coolant System Service

$109.95

Power Steering Service

$89.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
550 lifetime reviews. Includes reviews of Dick Wickstrom Chevrolet from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 3, 2019

    I came across a vehicle I wanted on Cars.com. After inquiring about it's availability, Sean was on the case. Always professional...never pushy. Very diligent... and thorough in his follow-up using various methods...Facebook messenger, email, text, etc. Also would commend Tony (Manager) who helped get me the vehicle I wanted by working his finance partners.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sean Kersey

    Sales Consultant

    (4.9) 51 reviews

  • 5.0 out of 5
    October 1, 2019

    Sean was very helpful throughout the buying process. Despite me being a first time car buyer, Sean did not try to take advantage of my lack of knowledge... and seemed genuinely interested in my satisfaction. He even helped me get a quote on an insurance plan. He made the experience seamless and I would highly recommend him to anyone interested in buying a car.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sean Kersey

    Sales Consultant

    (4.9) 51 reviews

  • June 20, 2016

    I bought a used truck from here last week and I've been loving it and having so much fun with it! I have to say that from the minute I walked in I was... treated like a member of this family. They worked with me so that I could afford the payments as I am on a fixed living plan. I didn't think I would be able to put myself in the vehicle I actually wanted but the whole team was in on this, they were all kind,knowledgeable, helpful and forthright. The service department was able to have a bluetooth put in, get rid of some pinstriping I didn't like and when I went to pick it up in a couple days, they had made my truck even more beautiful! Kudos to the entire service department! While I was waiting I was amazed at the courtesy level of the waiting area,I watched the Cubs game and had an ice cold fountain coke. I am already recommending this dealership to my friends and family. Thank you Mike for getting everything done.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for recognizing your experience at Dick Wickstrom Chevrolet. We consider customers as part of our family, and as an extended part of our fam...ily, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future. Enjoy your new truck! Best, Mike Seydlitz, Sales Manager, 630-529-7070

  • 5.0 out of 5
    September 28, 2019

    Our Sales Consultant, Mark Conover was a pleasure to work with. He was detailed, professional and took extra time to explain the features of our new car!... Would definitely recommend this dealership!

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mark Conover

    Sales Consultant

    (5.0) 71 reviews

  • 5.0 out of 5
    September 22, 2019

    We have nothing but satisfaction with the assistance we received in buying our new car! Everyone we met was helpful, friendly and welcoming. The team which... consisted of Terrence, Scott and Laif (spelling?) did everything the could to assist us in finding the correct car for our family! We were asked questions about what were our non negotiables in a vehicle and what was our budget. These three amazing men were able to find us our perfect car and keep the payments within our budget! Thank you so much for all of you did to help us!

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Scott Stephenson

    Finance Manager

    (5.0) 38 reviews

    Terrence Newell

    Sales Consultant

    (5.0) 22 reviews

  • 5.0 out of 5
    September 20, 2019

    just leased a new Equinox. Sean Kersey was my sales person and Scott was finance person . this is the 5th car that I leased from Wickstrom Chevrolet and... I keep coming back because these guys are up front and the process goes smoothly without problems

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Scott Stephenson

    Finance Manager

    (5.0) 38 reviews

    Sean Kersey

    Sales Consultant

    (4.9) 51 reviews

  • 5.0 out of 5
    September 10, 2019

    Sean was an absolute pleasure to work with. His " no pressure " approach was well appreciated, he was Informative, and above all Honest. He put... everything out on the table, and there were on surprises. He went above and beyond the scope to make sure our needs were met. He found me a truck in a timely manner. The transaction was smooth and quite pleasant. What was very surprising he later followed up with me to see if i had any question in regard to the vehicle, (Who does that these days) lol. I will absolutely be recommending Sean K. for future vehicle transactions to my family and friends. Outstanding !

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sean Kersey

    Sales Consultant

    (4.9) 51 reviews

  • 5.0 out of 5
    September 5, 2019

    Sean was wonderful,patient not pushy or.condescending. resentful always kept me utd. I always buy here its anpositive expierence.all were great.explained... everything

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Scott Stephenson

    Finance Manager

    (5.0) 38 reviews

    Service Department

    Service Department

    (5.0) 43 reviews

    Sean Kersey

    Sales Consultant

    (4.9) 51 reviews

    Jonathan Rodriguez

    Sales Representative

    NOT RATED

  • 1.0 out of 5
    August 16, 2019

    We were purchasing a pre owned car dealing with Drew. We took the car to our mechanic, he pointed out a few issues. Which were relayed to Drew. He assured... us the issues where taken care of and that Wickstrom Chevy stands behind what the sell. (Not True At All) Not even a month and a few hundred miles later the same issue returned. I contacted Drew. He said they will be happy to look at the car, but of course we would need to pay for any repairs and diagnostics. My thought is any car dealer / sales person that stands behind what they sell and is not a lying scammer, would have said. I'm sorry about that please bring it back and we'll take care of it. Not Drew! His response was anything could have happened to cause the problem. (In less than a month and 500 miles and the same problem that you said was taken care of!) He went on to say, you should have bought a warranty. We always recommend you buy a warranty. (Again not entirely accurate Drew.)We could have even understood him saying we can split the cost. We have purchased many cars over the last 40 plus years, most of them used. This experience is by far the worst we have ever had. At this point we will take the car to a reputable dealer to have it repaired correctly! Then pay for it ourselves sadly. Truly the most disappointing car buying experience of my life! Congratulations Drew & Wickstrom Chevrolet you are the worst in my book! We will be happy to tell everyone we come in contact with about our Wickstrom experience as you asked! (Just Not Good!)

    Not Applicable
    Customer Service
    1.0 out of 5
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    Not Applicable
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Drew Chuipek

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    August 5, 2019

    Sean did a great job of getting me the deal I wanted. He was very courteous, and freindly. I will recommend my friends and family go see him when they... are looking for a new car. We got through the buying process rather fast and he even followed up after the purchase to make sure everything was good.

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sean Kersey

    Sales Consultant

    (4.9) 51 reviews

    Jared Wickstrom

    (4.8) 11 reviews

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