Reviews
Service department staff are professional and polite.
Service department staff are professional and polite. They provided a loaner car and kept me informed on the status of my car.
Service department staff are professional and polite.
Service department staff are professional and polite. They provided a loaner car and kept me informed on the status of my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone is very Friendly, and I had a very pleasant fast
Everyone is very Friendly, and I had a very pleasant fast and joyful experience with my first service
Everyone is very Friendly, and I had a very pleasant fast
Everyone is very Friendly, and I had a very pleasant fast and joyful experience with my first service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have nothing to add here and being asked to submit a
I have nothing to add here and being asked to submit a min of 15 words is annoying
I have nothing to add here and being asked to submit a
I have nothing to add here and being asked to submit a min of 15 words is annoying
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great overall experience with Sarant Cadillac and Dina!
Great overall experience with Sarant Cadillac and Dina! Very helpful, accommodating and knowledgeable. I highly recommend.
Great overall experience with Sarant Cadillac and Dina!
Great overall experience with Sarant Cadillac and Dina! Very helpful, accommodating and knowledgeable. I highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My salesman Dominic Vivo was incredibly patient and
My salesman Dominic Vivo was incredibly patient and helpful with my Cadillac leasing process. The General Manager Antonio was beyond humble and helpful and signed off on a deal that has me driving my first Cadillac everyday with a non stop smile on my face 😀
My salesman Dominic Vivo was incredibly patient and
My salesman Dominic Vivo was incredibly patient and helpful with my Cadillac leasing process. The General Manager Antonio was beyond humble and helpful and signed off on a deal that has me driving my first Cadillac everyday with a non stop smile on my face 😀
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sarant is my NEW Cadillac dealer and service department.
Sarant is my NEW Cadillac dealer and service department. I left North Bay Cadillac recently after several bad experiences. Sarant is excellent. Mike, the service manager personally helped me with an issue and Dawn kept in contact during my appointment. Five stars!
Sarant is my NEW Cadillac dealer and service department.
Sarant is my NEW Cadillac dealer and service department. I left North Bay Cadillac recently after several bad experiences. Sarant is excellent. Mike, the service manager personally helped me with an issue and Dawn kept in contact during my appointment. Five stars!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Top notch service everyone was so helpful and friendly.
Top notch service everyone was so helpful and friendly. Great service look forward to coming back
Top notch service everyone was so helpful and friendly.
Top notch service everyone was so helpful and friendly. Great service look forward to coming back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was there on 1/15/26 and Dawn greeted me when I drove
I was there on 1/15/26 and Dawn greeted me when I drove in. She was polite and professional. Dawn and Kenny took care of my issues right away, without any hassles. They were a pleasure to work with and I look foward to returning to Sarant.
I was there on 1/15/26 and Dawn greeted me when I drove
I was there on 1/15/26 and Dawn greeted me when I drove in. She was polite and professional. Dawn and Kenny took care of my issues right away, without any hassles. They were a pleasure to work with and I look foward to returning to Sarant.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service, fast, efficient, clean, and quality.
Great service, fast, efficient, clean, and quality. Staff is super friendly and accommodating. Waiting area is comfortable as well
Great service, fast, efficient, clean, and quality.
Great service, fast, efficient, clean, and quality. Staff is super friendly and accommodating. Waiting area is comfortable as well
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Overall, the dealership is great.
Overall, the dealership is great. I’m always very pleased with Tom Sabbatino, who still takes the time to reach out and say hello whenever I’m there. The service staff is also friendly and professional. It did take time to get an appointment for a standard oil change. Also had an inspection which uncovered a nail in my tire -so I appreciate that. However, the $50 charge to plug a tire seemed excessive, It also would have been nice to be offered water, coffee, or other refreshments while waiting. For a premium dealership, I expected more reasonable pricing or at least clearer justification for the costs.
Overall, the dealership is great.
Overall, the dealership is great. I’m always very pleased with Tom Sabbatino, who still takes the time to reach out and say hello whenever I’m there. The service staff is also friendly and professional. It did take time to get an appointment for a standard oil change. Also had an inspection which uncovered a nail in my tire -so I appreciate that. However, the $50 charge to plug a tire seemed excessive, It also would have been nice to be offered water, coffee, or other refreshments while waiting. For a premium dealership, I expected more reasonable pricing or at least clearer justification for the costs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair