Reviews
James was an excellent salesman he was very attentive and always answered whenever I called...
James was an excellent salesman he was very attentive and always answered whenever I called...
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Attentive and a model professional. I’ve been in the industry a very long time and would love to have an employee like James
Attentive and a model professional. I’ve been in the industry a very long time and would love to have an employee like James
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The service was excellent! I worked with Tim and the car was done even quicker than expected. It was a pleasure to work with Sarant Cadillac
The service was excellent! I worked with Tim and the car was done even quicker than expected. It was a pleasure to work with Sarant Cadillac
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service Manager Mike was very understanding about my situation. James Lee and John were also understanding and helpful.
Service Manager Mike was very understanding about my situation. James Lee and John were also understanding and helpful.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This is the second purchase we made with James Lee. The transaction was very smooth, and he even delivered the vehicle to west Jersey, about 90 minutes from Farmingdale. I will definitely recommend him and buy from Sarant in the future!
This is the second purchase we made with James Lee. The transaction was very smooth, and he even delivered the vehicle to west Jersey, about 90 minutes from Farmingdale. I will definitely recommend him and buy from Sarant in the future!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
My salesman James Lee was great to deal with from Start to finish. His follow up in the buying process was made easy. A true Suleman 5 Stars..
My salesman James Lee was great to deal with from Start to finish. His follow up in the buying process was made easy. A true Suleman 5 Stars..
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Service is excellent. The 3-hour wait was not, despite having an appointment. Was told, even after explaining what was needed at check-in, a 1.5-hour wait time at most. Next thing ya know, "Three hours later.......". Nice people in the service area. Jiffy'ed up my car beautifully. Reasonable pricing for my tune-up. Will return, but can we focus on the wait time if we have an appt and are actually... waiting? Updates and a quick check in would have been good. I would have left and returned, since I live only 15 minutes away. Had I only been told, within that 3 hour waiting time.
Service is excellent. The 3-hour wait was not, despite having an appointment. Was told, even after explaining what was needed at check-in, a 1.5-hour wait time at most. Next thing ya know, "Three hours later.......". Nice people in the service area. Jiffy'ed up my car beautifully. Reasonable pricing for my tune-up. Will return, but can we focus on the wait time if we have an appt and are actually... waiting? Updates and a quick check in would have been good. I would have left and returned, since I live only 15 minutes away. Had I only been told, within that 3 hour waiting time.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Kind, helpful and Patient and always smiling all the way through the process. Dina and Vic are the best.
Kind, helpful and Patient and always smiling all the way through the process. Dina and Vic are the best.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Bill and the team at Serrant went above and beyond every other dealership on Long Island gives you the runaround not here they are straightforward and very responsive no games or hidden cost. Couldn’t recommend them more.!!!!!
Bill and the team at Serrant went above and beyond every other dealership on Long Island gives you the runaround not here they are straightforward and very responsive no games or hidden cost. Couldn’t recommend them more.!!!!!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I have brought my 2025 esclade in 2 times for the mildew smell coming from the AC and have been told both times, there is no issue. The car still smells like mildew coming from the AC unit.
I have brought my 2025 esclade in 2 times for the mildew smell coming from the AC and have been told both times, there is no issue. The car still smells like mildew coming from the AC unit.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair