Reviews
I had t he most wonderful experience at Ssrant Cadillac. Elias Torres was the best salesperson. I sincerely mean that. He did his thing to get me into the ex a CT vehicle I wanted!! Exterior color, interior color, AKG sound system, EVERYTHING!! I would definitely recommend you ask for t his man if you are at Sarant Cadillac. He will make it happen for you.
I had t he most wonderful experience at Ssrant Cadillac. Elias Torres was the best salesperson. I sincerely mean that. He did his thing to get me into the ex a CT vehicle I wanted!! Exterior color, interior color, AKG sound system, EVERYTHING!! I would definitely recommend you ask for t his man if you are at Sarant Cadillac. He will make it happen for you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Worst customer service department in the universe the people that they have in the service department look at you like you’re asking to donate an internal organ when you ask for help then when you try to obtain an appointment to have service on your extended warranty vehicle, which you purchased from them, they do not help you. They do not care. Don’t even bother. They’ll give you an appointment two months out, you could die on the side of the road. They will not care as long as you purchased the car and they got their money.
Worst customer service department in the universe the people that they have in the service department look at you like you’re asking to donate an internal organ when you ask for help then when you try to obtain an appointment to have service on your extended warranty vehicle, which you purchased from them, they do not help you. They do not care. Don’t even bother. They’ll give you an appointment two months out, you could die on the side of the road. They will not care as long as you purchased the car and they got their money.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
I had a good experience with Elias. He was helpful and accomodating during the process.
I had a good experience with Elias. He was helpful and accomodating during the process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The selection and buying process was incredibly easy thanks to Dina and the team at Sarant Cadillac. I highly recommend them!
The selection and buying process was incredibly easy thanks to Dina and the team at Sarant Cadillac. I highly recommend them!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Ted is excellent service advisor and we experience the best service. Again and again Sarant proved that they are the best.
Ted is excellent service advisor and we experience the best service. Again and again Sarant proved that they are the best.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My vehicle has been in 3 times at this point for a rattling rear seat bracket. Still not repaired. Service claims to have tightened the bolts. Issue not resolved. Lousy communication. Vehicle returned with scratches and stolen plate frame which was replaced by their own branded plate frame. Stealing or tampering with my property is illegal and I intend to escalate this matter.
My vehicle has been in 3 times at this point for a rattling rear seat bracket. Still not repaired. Service claims to have tightened the bolts. Issue not resolved. Lousy communication. Vehicle returned with scratches and stolen plate frame which was replaced by their own branded plate frame. Stealing or tampering with my property is illegal and I intend to escalate this matter.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Had a great experience at Sarant Cadillac, specifically working with James Lee. James was straightforward, honest, and genuinely trustworthy throughout the entire process. Unlike many car salespeople I’ve dealt with in the past, there was never a moment where I felt like he was being sneaky, playing games, or trying to pull something over on me. He was direct, transparent, and made the entire experience feel comfortable and stress-free. It’s refreshing to deal with someone in car sales who doesn’t make you second-guess everything they say. Highly recommend asking for him!
Had a great experience at Sarant Cadillac, specifically working with James Lee. James was straightforward, honest, and genuinely trustworthy throughout the entire process. Unlike many car salespeople I’ve dealt with in the past, there was never a moment where I felt like he was being sneaky, playing games, or trying to pull something over on me. He was direct, transparent, and made the entire experience feel comfortable and stress-free. It’s refreshing to deal with someone in car sales who doesn’t make you second-guess everything they say. Highly recommend asking for him!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone helpful and gives you full Attention with YOUR questions N MAKES SURE YOUR CATALLIC IS RUNNING LIKE A CATALLIC
Everyone helpful and gives you full Attention with YOUR questions N MAKES SURE YOUR CATALLIC IS RUNNING LIKE A CATALLIC
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Had a really good experience here! Everyone was friendly and easy to work with. The whole process was smooth and quick. Happy with my experience at the dealership!
Had a really good experience here! Everyone was friendly and easy to work with. The whole process was smooth and quick. Happy with my experience at the dealership!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Very pleased to buy from them. Smooth and simple process. Will definitely recommend. John was very kind and helpful.
Very pleased to buy from them. Smooth and simple process. Will definitely recommend. John was very kind and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car