Reviews
John and Mike were great very informative and friendly to deal with. They were knowledgeable and I enjoyed my experience
John and Mike were great very informative and friendly to deal with. They were knowledgeable and I enjoyed my experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Love the service very professional will be coming again and recommending her services thank you Dina campanaro
Love the service very professional will be coming again and recommending her services thank you Dina campanaro
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very knowledgeable sales personnel. Was very amenable to finding solutions for completing a car sales.
Very knowledgeable sales personnel. Was very amenable to finding solutions for completing a car sales.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Not pleased with recent visit. Had my car entire day and could not fix the problem. Did not even communicate this to me until I showed up at 5pm.
Not pleased with recent visit. Had my car entire day and could not fix the problem. Did not even communicate this to me until I showed up at 5pm.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Unfortunately, my visit today will be my last. I brought my 2023 XT5 in strictly for an routine oil change and tire rotation. Instead of straightforward service, the advisor, Tim, pressured me into an expensive fuel injection service. My car only has 22,000 miles on it, has zero performance issues, and absolutely did not need this. Here is why... Charging an additional $350.00 for a fuel injection service WITHOUT asking if there were any performance issues such as poor acceleration, lack of throttle response, etc. Complete nonsense. In addition, considering that the fuel injection flush was nothing likely more than pouring a $5.00 bottle of injection cleaner into the gas tank IS UNACCEPTABLE. If it was something more than this I want the technical specifications. As a senior woman, I felt completely targeted, manipulated, and taken advantage of. I consulted with a friend who is a seasoned car enthusiast. "Complete Nonsense" It is disgusting to see a luxury dealership treat a decade-long loyal customer with the sketchy up-selling tactics you would expect from a subpar chain shop. The staff is overwhelmed, unprofessional, and dishonest. I am beyond disappointed and will never bring my vehicle back to this location for service.
Unfortunately, my visit today will be my last. I brought my 2023 XT5 in strictly for an routine oil change and tire rotation. Instead of straightforward service, the advisor, Tim, pressured me into an expensive fuel injection service. My car only has 22,000 miles on it, has zero performance issues, and absolutely did not need this. Here is why... Charging an additional $350.00 for a fuel injection service WITHOUT asking if there were any performance issues such as poor acceleration, lack of throttle response, etc. Complete nonsense. In addition, considering that the fuel injection flush was nothing likely more than pouring a $5.00 bottle of injection cleaner into the gas tank IS UNACCEPTABLE. If it was something more than this I want the technical specifications. As a senior woman, I felt completely targeted, manipulated, and taken advantage of. I consulted with a friend who is a seasoned car enthusiast. "Complete Nonsense" It is disgusting to see a luxury dealership treat a decade-long loyal customer with the sketchy up-selling tactics you would expect from a subpar chain shop. The staff is overwhelmed, unprofessional, and dishonest. I am beyond disappointed and will never bring my vehicle back to this location for service.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
They didn’t treat me well at all.very disrespectful & not welcoming.advisor seemed to be very particular about certain people.not polite & too judgmental.
They didn’t treat me well at all.very disrespectful & not welcoming.advisor seemed to be very particular about certain people.not polite & too judgmental.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Dina an excellent person when coming to communication with client always transparent in every way!
Dina an excellent person when coming to communication with client always transparent in every way!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Dina was an absolute pleasure to deal with. Very Knowlegable and patient. I would highly reccomend her 'to all my friends and family
Dina was an absolute pleasure to deal with. Very Knowlegable and patient. I would highly reccomend her 'to all my friends and family
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Enjoyed my experience at Sarant Cadillac. Dina Companaro was my sales representative, was super friendly and experienced. Dina answered all my questions that I had. She was very considerate of my time. She put me at ease with her knowledge of the whole process. I very satisfied with my decision to purchase my Cadillac from Sarant. Thank you Dina.
Enjoyed my experience at Sarant Cadillac. Dina Companaro was my sales representative, was super friendly and experienced. Dina answered all my questions that I had. She was very considerate of my time. She put me at ease with her knowledge of the whole process. I very satisfied with my decision to purchase my Cadillac from Sarant. Thank you Dina.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Dina was so helpful and very sweet; an absolute pleasure to work with. I highly recommend going through Cadillac Sarant for your next vehicle!!
Dina was so helpful and very sweet; an absolute pleasure to work with. I highly recommend going through Cadillac Sarant for your next vehicle!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car