Reviews
Easy to make an appointment and work was done efficiently and on time. Good people and knowledgeable mechanics that know their business. And I don't have to worry about breakdowns on the road. Also - I get a reminder around the time I need my oil change.
Easy to make an appointment and work was done efficiently and on time. Good people and knowledgeable mechanics that know their business. And I don't have to worry about breakdowns on the road. Also - I get a reminder around the time I need my oil change.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that scheduling was easy and the service was efficient and on time is rewarding for our service department. Your trust in our knowledgeable mechanics to keep your Kia Sportage running trouble-free means a great deal to us. Our team is pleased we could send reminders when your next oil change is due, helping you stay on schedule. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore
They were very patient and willing to work with me without feeling pressured and listen to my concerns .
They were very patient and willing to work with me without feeling pressured and listen to my concerns .
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our team was glad to guide you through the purchase of your Kia Seltos without any pressure and to address your concerns patiently. Hearing that our patient approach put you at ease means a lot to us. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore
Derek and Carlos made purchasing a Lincoln Navigator a pleasure, we plan on going back
Derek and Carlos made purchasing a Lincoln Navigator a pleasure, we plan on going back
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our team enjoyed guiding you through the purchase of your new Lincoln Navigator L. Derek and Carlos look forward to helping you again on your return visit. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore
Sales team worked hard to meet my budget requirements and get me in the vehicle I wanted.
Sales team worked hard to meet my budget requirements and get me in the vehicle I wanted.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing our sales team could meet your budget and help you drive away in the Ram 1500 you wanted is rewarding. Your kind recognition of their efforts means a great deal to us. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore
I got right in and didn't have to wait long. Bringing Lesley Stewart into your service department was the best move you've made!! She is very polite, very knowledgeable and takes care of her customers!!! That's hands down the best I have ever been treated in your service department!!! Thank you Lesley!!!!!🙏💙🫶
I got right in and didn't have to wait long. Bringing Lesley Stewart into your service department was the best move you've made!! She is very polite, very knowledgeable and takes care of her customers!!! That's hands down the best I have ever been treated in your service department!!! Thank you Lesley!!!!!🙏💙🫶
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that you were able to get right in without a long wait means a lot to our service team. We’re glad our service department could deliver the attentive, knowledgeable care your Kia Sportage needed. Knowing this was the best service experience you’ve had with us is truly rewarding. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore
I recently financed a Kia k5 GT-line. Ephraim Twillie took good care of me and worked with me on my payments!
I recently financed a Kia k5 GT-line. Ephraim Twillie took good care of me and worked with me on my payments!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing that Ephraim took such good care of you during your Kia K5 financing is rewarding. We’re glad the payment plan works for you and that our team could support you through this purchase. Your five-star rating means a great deal to our team. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore
Tried getting an estimate for repair of my 2008 Kia Sportage for front end work, tires and plugs/wires. I was expecting to spend 3K to 4K for the work to be performed. Upon talking to the service writer about the needed repairs, she informed me that I needed to go to the parts dept. to get prices for the parts and then she could put together the estimate from that. Sorry, I am NOT going do the work for the service writer for this dealership. Thanks for letting me know where NOT to get any future repairs done or buy any new or used vehicle.
Tried getting an estimate for repair of my 2008 Kia Sportage for front end work, tires and plugs/wires. I was expecting to spend 3K to 4K for the work to be performed. Upon talking to the service writer about the needed repairs, she informed me that I needed to go to the parts dept. to get prices for the parts and then she could put together the estimate from that. Sorry, I am NOT going do the work for the service writer for this dealership. Thanks for letting me know where NOT to get any future repairs done or buy any new or used vehicle.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Troy Moretz General Manager Shottenkirk Superstore
There is no need to. Meineke had no problem doing the suspension work and I got 4 tires at Wal-Mart. I ordered plugs and wires on e-bay and will do the ignition work myself with time I do not have. I was hoping to get this work done at one place, but your dealership screwed that up.
Shottenkirk west Burlington really impressed me. It was by far the best car buying experience I ever had! Our salesman Dereck did an impeccable job! Even the general manager came to introduce himself. The finance director was awesome too. Really enjoyed the whole experience. Kudos guys! Keep up the good work! Definitely will be going back for our next vehicle! Thank you for making it a enjoyable for us!!
Shottenkirk west Burlington really impressed me. It was by far the best car buying experience I ever had! Our salesman Dereck did an impeccable job! Even the general manager came to introduce himself. The finance director was awesome too. Really enjoyed the whole experience. Kudos guys! Keep up the good work! Definitely will be going back for our next vehicle! Thank you for making it a enjoyable for us!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled you enjoyed every step of your Ford Explorer purchase. Derek, our management team and finance director worked hard to make the process smooth and enjoyable. We look forward to helping you again when it’s time for your next vehicle. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore
The sales team was very attentive to my wish list list and made a fast effort to find me exactly what I was looking for.
The sales team was very attentive to my wish list list and made a fast effort to find me exactly what I was looking for.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s great to hear our sales team focused on your wish list and quickly found the new Lincoln Aviator you wanted. Enjoy the drive and let us know if there’s anything else we can help with. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore
I've been doing business here for 25 yrs. Always great service and would recommend.
I've been doing business here for 25 yrs. Always great service and would recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting us with your Dodge Ram 1500 over the past 25 years. We’re proud that our service has consistently met your expectations. Your recommendation means a lot, and we look forward to your next visit. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore