Reviews
Adam Brown and the entire team at Shottenkirk go the extra mile every time to get us in the perfect vehicle. A fantastic buying experience!
Adam Brown and the entire team at Shottenkirk go the extra mile every time to get us in the perfect vehicle. A fantastic buying experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience and for highlighting Adam’s efforts. We’re delighted your new Kia Sorento is exactly what you wanted. We look forward to assisting you again on your next visit. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore
This was a 10,000 mi service on my Ford Maverick. Everything went as expected. I'm very satisfied.
This was a 10,000 mi service on my Ford Maverick. Everything went as expected. I'm very satisfied.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the opportunity to service your Ford Maverick for its 10,000-mile maintenance. It’s great to hear everything went smoothly and you’re very satisfied. We look forward to keeping your Maverick running at its best. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore
The purchase experience was good. I did not feel undue pressure, and appreciated that. I await assistance on navigating all of the new technological advances.
The purchase experience was good. I did not feel undue pressure, and appreciated that. I await assistance on navigating all of the new technological advances.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s wonderful to hear the purchase process felt smooth and pressure-free. We’re eager to help you get comfortable with all the technology in your new Ford. Just let us know when you’d like to explore its features. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore
They fix my brakes on my suv so for They are stopping okay, look like they did a good job.
They fix my brakes on my suv so for They are stopping okay, look like they did a good job.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear your Ford EcoSport’s brakes are stopping well after service. Tanya will be happy to know the repairs met your expectations. We look forward to helping with any future needs. 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore
I had purchased this 2014 from Shottenkirks used. Had it serviced many times. Today the battery was acting up. A little after 12pm on Saturday and staff got me right in to replace it and had the invoice ready to be paid in under 30 minutes. I now live in Illinois and was worried that the truck wouldn't start if shut off and where would I find anyone to install a new battery. My thanks to all who helped with the process!
I had purchased this 2014 from Shottenkirks used. Had it serviced many times. Today the battery was acting up. A little after 12pm on Saturday and staff got me right in to replace it and had the invoice ready to be paid in under 30 minutes. I now live in Illinois and was worried that the truck wouldn't start if shut off and where would I find anyone to install a new battery. My thanks to all who helped with the process!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad our team could fit you in on Saturday and have your Chevrolet Silverado 1500’s battery replaced in under 30 minutes. Thank you for continuing to trust us even from Illinois. We look forward to helping you again. 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore
This dealership never ceases to amaze me with their customer first approach. The timely communication and willingness to go the extra mile to answer any questions, concerns or problems is fantastic!
This dealership never ceases to amaze me with their customer first approach. The timely communication and willingness to go the extra mile to answer any questions, concerns or problems is fantastic!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled our customer-first approach and clear communication helped answer all your concerns. Ensuring a smooth experience with your new Lincoln matters to us, and we’re happy our team could go the extra mile. Thanks for sharing your feedback! 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore
Sales person was very helpful! I was done with everything sooner then I thought it would take.
Sales person was very helpful! I was done with everything sooner then I thought it would take.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re pleased our sales team was so helpful and that your purchase wrapped up faster than anticipated. Enjoy your new Kia Sportage, and thank you for sharing your feedback! 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore
I have always had very good service at the service department, and like the sales people!
I have always had very good service at the service department, and like the sales people!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re so pleased that our service department has consistently met your needs and that our sales team has made your visits enjoyable. Supporting your Chrysler Pacifica is important to us and we look forward to welcoming you back soon. 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore
Tires were replaced and aligned on time. In addition, I was very pleased with the service and a communication that was provided by the dealership and Lesly, the service writer.
Tires were replaced and aligned on time. In addition, I was very pleased with the service and a communication that was provided by the dealership and Lesly, the service writer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear the tire replacement and alignment on your Chrysler were completed on time. We’re pleased our service team provided clear communication throughout the process. Thank you for trusting us with your maintenance needs. 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore
Very personable staff, easy to work with & explain the KIA's features & financing very throughly.
Very personable staff, easy to work with & explain the KIA's features & financing very throughly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad our team was able to clearly walk you through the Kia Sportage Hybrid’s features and financing options. It’s great to know you found the process personable and straightforward. Enjoy your new Sportage, and don’t hesitate to reach out if you have any questions. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore