Reviews
I had purchased this 2014 from Shottenkirks used. Had it serviced many times. Today the battery was acting up. A little after 12pm on Saturday and staff got me right in to replace it and had the invoice ready to be paid in under 30 minutes. I now live in Illinois and was worried that the truck wouldn't start if shut off and where would I find anyone to install a new battery. My thanks to all who helped with the process!
I had purchased this 2014 from Shottenkirks used. Had it serviced many times. Today the battery was acting up. A little after 12pm on Saturday and staff got me right in to replace it and had the invoice ready to be paid in under 30 minutes. I now live in Illinois and was worried that the truck wouldn't start if shut off and where would I find anyone to install a new battery. My thanks to all who helped with the process!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership never ceases to amaze me with their customer first approach. The timely communication and willingness to go the extra mile to answer any questions, concerns or problems is fantastic!
This dealership never ceases to amaze me with their customer first approach. The timely communication and willingness to go the extra mile to answer any questions, concerns or problems is fantastic!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled our customer-first approach and clear communication helped answer all your concerns. Ensuring a smooth experience with your new Lincoln matters to us, and we’re happy our team could go the extra mile. Thanks for sharing your feedback! 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore
Sales person was very helpful! I was done with everything sooner then I thought it would take.
Sales person was very helpful! I was done with everything sooner then I thought it would take.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re pleased our sales team was so helpful and that your purchase wrapped up faster than anticipated. Enjoy your new Kia Sportage, and thank you for sharing your feedback! 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore
I have always had very good service at the service department, and like the sales people!
I have always had very good service at the service department, and like the sales people!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re so pleased that our service department has consistently met your needs and that our sales team has made your visits enjoyable. Supporting your Chrysler Pacifica is important to us and we look forward to welcoming you back soon. 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore
Tires were replaced and aligned on time. In addition, I was very pleased with the service and a communication that was provided by the dealership and Lesly, the service writer.
Tires were replaced and aligned on time. In addition, I was very pleased with the service and a communication that was provided by the dealership and Lesly, the service writer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear the tire replacement and alignment on your Chrysler were completed on time. We’re pleased our service team provided clear communication throughout the process. Thank you for trusting us with your maintenance needs. 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore
Very personable staff, easy to work with & explain the KIA's features & financing very throughly.
Very personable staff, easy to work with & explain the KIA's features & financing very throughly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad our team was able to clearly walk you through the Kia Sportage Hybrid’s features and financing options. It’s great to know you found the process personable and straightforward. Enjoy your new Sportage, and don’t hesitate to reach out if you have any questions. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore
Great place to buy a car they we’re friendly helpful I would definitely recommend
Great place to buy a car they we’re friendly helpful I would definitely recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled you had a friendly and helpful experience buying your new Kia Seltos. Thank you for recommending us, and enjoy every mile behind the wheel. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore
Service on our van was performed quickly and as requested. As always, we're very pleased with the service that we received.
Service on our van was performed quickly and as requested. As always, we're very pleased with the service that we received.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your five-star review. We’re glad we could complete service on your Chrysler quickly and as you requested. Tanya and our service team look forward to helping keep your vehicle running smoothly whenever you need us. 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore
I stopped in with no appt. Having a problem with my truck screen not working (no radio no backup camera no nav) needing to drive to des moines in an hr. Your service man stopped what he was came out to the parkong lot to see if he could reset the system. He was able to get it all working. Made the trip much better.
I stopped in with no appt. Having a problem with my truck screen not working (no radio no backup camera no nav) needing to drive to des moines in an hr. Your service man stopped what he was came out to the parkong lot to see if he could reset the system. He was able to get it all working. Made the trip much better.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. Tanya is glad she could get your Ram’s screen system back online quickly so you could make your trip with confidence. Safe travels, and feel free to reach out if you need anything else. 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore
Very well prepared and timely. Will return with farther business thank you for being helpful
Very well prepared and timely. Will return with farther business thank you for being helpful
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting the prompt, well-organized service on your Kia Telluride. We look forward to assisting you again and appreciate your future business. 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore