Reviews
Tony and his Service team were fast and courteous, got to
Tony and his Service team were fast and courteous, got to me at my appointment and deliver quick service
Tony and his Service team were fast and courteous, got to
Tony and his Service team were fast and courteous, got to me at my appointment and deliver quick service
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore
I’ve been to many MANY dealerships in my day.
I’ve been to many MANY dealerships in my day. Matt and Joe (and probably Troy too) are absolutely terrific. Matt and Joe specifically are the best. There are 2 women in the service department too that are absolutely wonderful!
I’ve been to many MANY dealerships in my day.
I’ve been to many MANY dealerships in my day. Matt and Joe (and probably Troy too) are absolutely terrific. Matt and Joe specifically are the best. There are 2 women in the service department too that are absolutely wonderful!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Superstore. We look forward to having you as one of our valued customers for many more years to come! 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore
Very nice and through .
Very nice and through .. Thanks for checking all other issues. I had both issues completed
Very nice and through .
Very nice and through .. Thanks for checking all other issues. I had both issues completed
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Superstore. 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore
My experience with having to have a new Engine put into
My experience with having to have a new Engine put into our Kia Sorento was excellent! They made a bad situation much better!
My experience with having to have a new Engine put into
My experience with having to have a new Engine put into our Kia Sorento was excellent! They made a bad situation much better!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nice place, nice people, very good experience.
Nice place, nice people, very good experience. They made it very quick and painless. Upfront pricing made it a good deal with very little haggling..
Nice place, nice people, very good experience.
Nice place, nice people, very good experience. They made it very quick and painless. Upfront pricing made it a good deal with very little haggling..
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Superstore. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore
The salesperson named Keith did a wonderful job in
The salesperson named Keith did a wonderful job in understanding my needs (as a customer) and precisely made my used car buying process very smooth. I bought a 2019 Toyota prius XLE -AWDe from them and currently have no concerns with the car or service. Keith helped me park the car in their lot for few days since I was on my way from Michigan to Nebraska. On my way back I collected the car just fine. No hassles. I recommend this place for used cars .
The salesperson named Keith did a wonderful job in
The salesperson named Keith did a wonderful job in understanding my needs (as a customer) and precisely made my used car buying process very smooth. I bought a 2019 Toyota prius XLE -AWDe from them and currently have no concerns with the car or service. Keith helped me park the car in their lot for few days since I was on my way from Michigan to Nebraska. On my way back I collected the car just fine. No hassles. I recommend this place for used cars .
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore
Fast, accurate diagnosis.
Fast, accurate diagnosis. Had parts in stock Work completed the same day. Impressive! Kept informed of progress
Fast, accurate diagnosis.
Fast, accurate diagnosis. Had parts in stock Work completed the same day. Impressive! Kept informed of progress
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore
I've always had great service at shottenkirk in West
I've always had great service at shottenkirk in West burlington. They are caring helpful and prompt with their service
I've always had great service at shottenkirk in West
I've always had great service at shottenkirk in West burlington. They are caring helpful and prompt with their service
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Superstore. We look forward to having you as one of our valued customers for many more years to come! 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore
Everyone was very helpful during my car buying
Everyone was very helpful during my car buying experience. They made it so easy from the moment I pulled into the car lot!
Everyone was very helpful during my car buying
Everyone was very helpful during my car buying experience. They made it so easy from the moment I pulled into the car lot!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Superstore. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore
Alignment problem with my truck, Shottenkirk tech’s
Alignment problem with my truck, Shottenkirk tech’s stayed with the problem & kept at it till it was dialed in the best it could be. Very detailed explanation of the problem & solution to it.
Alignment problem with my truck, Shottenkirk tech’s
Alignment problem with my truck, Shottenkirk tech’s stayed with the problem & kept at it till it was dialed in the best it could be. Very detailed explanation of the problem & solution to it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore