Reviews
Repairs on running boards were completed as scheduled. Extended warranty covered all costs. Very pleased with the service. Very professional.
Repairs on running boards were completed as scheduled. Extended warranty covered all costs. Very pleased with the service. Very professional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Superstore. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore
Great friendly team great to work with got a wonderful new vehicle very satisfied with the whole experience
Great friendly team great to work with got a wonderful new vehicle very satisfied with the whole experience
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing about your experience with Shottenkirk Superstore. We appreciate your business and hope to see you again soon! 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore
The sale went smoothly. Better than expected. The salesman was very nice and efficient The actual purchase was very good . The customer service was a priority
The sale went smoothly. Better than expected. The salesman was very nice and efficient The actual purchase was very good . The customer service was a priority
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Hearing that the sale of your new Kia Seltos went smoothly and beyond your expectations means a lot to our team. We’re glad our sales staff was able to deliver efficient, friendly service while making customer service a top priority. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore
My bronco had a recall & the tech Bryce was amazing and got it all taken care of, I also go an oil change. He was amazing!
My bronco had a recall & the tech Bryce was amazing and got it all taken care of, I also go an oil change. He was amazing!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your kind words about the recall repair and oil change highlight how our service department aims to provide thorough and efficient care. Knowing that our technician could handle your Ford Bronco’s recall and oil service smoothly is rewarding. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore
The sale was very efficient and the transaction was processed quickly. The car was exactly what I was searching for.
The sale was very efficient and the transaction was processed quickly. The car was exactly what I was searching for.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad the sale process went so smoothly and the transaction moved along efficiently. Knowing that your new Jeep Cherokee was exactly what you were looking for is rewarding. Your kind words and five-star rating mean a lot to our team. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore
Loved the communication from making service appointment, progress reports during the inspection and repairs, and the courtesy of being able to drop off and pick up my vehicle at times it was convenient for me.
Loved the communication from making service appointment, progress reports during the inspection and repairs, and the courtesy of being able to drop off and pick up my vehicle at times it was convenient for me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service department was pleased to keep you informed throughout the inspection and repair of your Chrysler Pacifica. Knowing that our updates and flexible drop-off and pick-up times fit your schedule means a lot to us. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore
I have purchased 4 new vehicles over the last 9 years through Shottenkirk. I have traded each vehicle back to Shottenkirk and stayed loyal to their service department for maintenance because of my purchasing experience in 2017 with Keith Foster. The brand new Kia I just purchased had 4 bad tires. Within 5 days all 4 tires were replaced and the situation was handled with patience and grace. I am thankful that I was heard as a consistent customer and the situation was handled immediately. I also want to give a huge appreciation shout out to Lesley S. in the service department. She is the nicest person I have ever interacted with within the service department. Her customer service is outstanding and I appreciated her consistency and reassurance. Thank you for another amazing purchasing experience. I will continue to business at your dealership.
I have purchased 4 new vehicles over the last 9 years through Shottenkirk. I have traded each vehicle back to Shottenkirk and stayed loyal to their service department for maintenance because of my purchasing experience in 2017 with Keith Foster. The brand new Kia I just purchased had 4 bad tires. Within 5 days all 4 tires were replaced and the situation was handled with patience and grace. I am thankful that I was heard as a consistent customer and the situation was handled immediately. I also want to give a huge appreciation shout out to Lesley S. in the service department. She is the nicest person I have ever interacted with within the service department. Her customer service is outstanding and I appreciated her consistency and reassurance. Thank you for another amazing purchasing experience. I will continue to business at your dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore
⭐⭐⭐⭐⭐ I had my Ford F-150 in for a transmission service and had a great experience. Carolyn and Anthony were both friendly, helpful, and easy to work with. They made sure everything was taken care of and made the whole process simple and stress-free. It’s always nice to find people who provide good service and treat you well. I really appreciate their help and would definitely recommend them to anyone needing service on their vehicle!
⭐⭐⭐⭐⭐ I had my Ford F-150 in for a transmission service and had a great experience. Carolyn and Anthony were both friendly, helpful, and easy to work with. They made sure everything was taken care of and made the whole process simple and stress-free. It’s always nice to find people who provide good service and treat you well. I really appreciate their help and would definitely recommend them to anyone needing service on their vehicle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that the transmission service on your Ford F-150 felt straightforward and stress-free means a lot to our team. Hearing that our service crew was friendly and thorough is truly rewarding. We appreciate your recommendation and look forward to helping you with your vehicle again. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore
Low pressure sales, high quality personel, quick service, and pleasant waiting area. Unfortunately, the coffee café closed.
Low pressure sales, high quality personel, quick service, and pleasant waiting area. Unfortunately, the coffee café closed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore
Easy to make an appointment and work was done efficiently and on time. Good people and knowledgeable mechanics that know their business. And I don't have to worry about breakdowns on the road. Also - I get a reminder around the time I need my oil change.
Easy to make an appointment and work was done efficiently and on time. Good people and knowledgeable mechanics that know their business. And I don't have to worry about breakdowns on the road. Also - I get a reminder around the time I need my oil change.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that scheduling was easy and the service was efficient and on time is rewarding for our service department. Your trust in our knowledgeable mechanics to keep your Kia Sportage running trouble-free means a great deal to us. Our team is pleased we could send reminders when your next oil change is due, helping you stay on schedule. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore