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Paul Miller Inc DBA Paul Miller Audi

(2,703 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours: 9:00am to 5:30pm
Service hours: 8:00am to 4:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,703 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

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Smoothest car purchase ever

Peter Wendell made the purchase process a breeze. From deciding on which car was best for me and working out a great deal, there were no frustrating parts of this process. Even when signing the paperwork.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent

Luis carefully explained why the car wasn’t running properly. Then he informed me what should be done to restore the car to proper running condition. E Leithauser did an excellent job on the repairs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service pick ups for two cars

Excellent and extremely helpful and efficient, and very very very pleasant. So convenient to have the cars picked up at our house and returned quickly back to our house.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very professional

My experience with your service department is efficient,high quality of concern regarding problems with my car, friendly personnel,especially David my service representative,and a good client dealer relationship I am very pleased with choosing your dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Accommodating

Scheduled my 30,000 mile service for the same day as my call and was accommodated. Ralph was very pleasant and had my car services in under 2 hours. I was very comfortable waiting in the lounge with WiFi and a TV and was able to get work completed. Car was washed and clean as expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very satisfied.

Thanks so much Dave, you rock! ALL 5s on my service and communication!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great first impression for a first time Audi owner

The staff at Paul Miller couldn't be any nicer and accommodating. One week into owning my A6 I hit a pothole and blewout my tire, service rep gave me a loaner (also a new car) till they were able to find a replacement. (The tire's for the 19's weren't in stock yet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Service

Ralph was very pleasant and professional in the service department. The work done far exceeded my expectations and I will be back in the future for my Audi services. Ralph and the mechanic that worked on my vehicle went above and beyond and should be commended for the amount of attention to detail and service they offer their clients.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service Review

Dave Scheider is a great representative. He is courteous, prompt and knowledgeable. The repair was done timely and perfectly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Always great service

The service experience at Paul Miller is always excellent. And it is nice to get back a car that has been cleaned! The only ding I would add is my rear windshield was very smeared and streaky so I needed to address that when I got home. Otherwise A+. Love the detailed service report sent to my email.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.