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Paul Miller Inc DBA Paul Miller Audi

(2,703 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours: 9:00am to 5:30pm
Service hours: 8:00am to 4:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,703 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

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Great friendly service

Always fast and friendly service at Paul miller Audi. My car always comes back clean and fresh washed. Each person goes the extra mile to make sure you are happy every step of the way

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Service

My service rep, Natasha, was very friendly and greeted me warmly. I explained by problems and she was very knowledgeable. She explained to meet what needed to be done, how much it would cost, what I needed to do, set me up with a loaner car, and sent me on my way. I even arrived at work on time. When my car was returned to me, it was clean and shiny and looked like a new car! Thank you Paul Miller Audi!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Paul Miller Audi Exceed Customers Expectations!

I am thrilled to be back to Audi (Parsippany) as a repeat customer. Peter Wendell, my sales specialist, is truly a gem! He is the one main reason I returned to this dealership to lease a new Audi recently. Peter's expertise and integrity created a pleasurable experience once again. He guided me through the process always listening and advising to ensure my utmost satisfaction. I also encountered other Paul Miller Audi employees and found them to be very cordial and knowledgeable, as well. I highly recommend Paul Miller Audi to anyone in search of a quality vehicle from a dealership who exceeds customers expectations! PS - I love my new Q5

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service is amazing

They picked up and dropped off my car, so convenient. Peter Wendell is amazing, he contacted me about a recall, picked up my car offered me a loner and dropped it off.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service and nice people

I bought my car 2 years ago. The service is great, they remind you and follow up. Also the people are super friendly and they have donuts in their little cafeteria (which always helps:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service

I would recommend your dealership to my friends, the service entrance personnel are always very friendly and helpful. My car was beautifully cleaned when I arrived.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Experience!

Paul Miller Audi is the simply the best. Our salesman, Nick Moy, and the staff took great care of us throughout the purchasing process. Nick was able to find the perfect car for me and helped to make the experience enjoyable. I love my new Audi!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

flashing coolant lite

it was user friendly to book the service and obtain the loaner-Ralph in service was great and very available- the whole dealership provides quality service-I highly recommend Paul Miller to my friends and colleagues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service , attentive and professional

From beginning to end, the staff involved in writing my lease for my new Q7 were incredibly professional, attentive, courteous, and focused. It was the easiest car-buying purchase I've ever experienced. I highly recommend Rafael and the team there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Car Dealership, no stess, great service

Peter is wonderful, he took the time to go through the entire car, followed up. Very professional, would recommend him and Pete to anyone!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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