Reviews
Great experience!
We were looking for a preowned A4 Premium Plus Audi. I Saw one on line, called up, made appt. When we got there we met with George Hildreth, who informed us someone had put a deposit on the car we were interested in. I wasn't happy. We just drove over an hour and my husband, myself and my son took off work for this. ANY WAY, George said he had something else to show us and I figured they got us in the door, yada yada yada. The vehicle he showed us was AMAZING! Everything we wanted, pretty low mileage, clean and just beautiful! Test drive was great! Felt like a brand new car! We started to negotiate (had a trade in). I did my homework, so I was aware of what I should be able to get it for. I told him I wasn't going to sit here for hours going back and forth (I mean, the dog was home alone!) He said he understood and within a very short period of time (30 mins or less) we had a deal. There as no BS and no pressure at all. I knew what I wanted to spend, and I spent a little less than I thought (good thing!) This was the best car buying experience I have ever had with ANY dealership. They were professional, polite and I can actually say it was a pleasure doing business with them! I def recommend them if you're looking for an Audi. Also, Charlie, the finance manager, was extremely nice and very funny!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Trouble-free.
Ease of scheduling and very professional in service. The car runs well, better than when I drove it in. It feels just like when I first drove it out of the showroom.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
Great service. I was originally going to take a loaner car but was told the work would only take between an hour and hour and a half so I decided to wait. Car was done an hour and 15 minutes. Thanks much
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service at Paul Miller Audi on my 2014 Q5
The service I received from Phillip in Paul Miller Audi was amazing. It was simple, complete and a pleasure! Everything was thoroughly explained to me and there were no issues. Thanks for the wonderful service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Stephen F. Bozer purchase of 2018 Audi S5
This is my third purchase from Paul Miller Audi, and they have maintained the most professional and customer oriented experience over all these year, That is the reason I keep coming back. Pete Elia in particular is an extremely customer oriented sales manager and buying a car through him is a pleasure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
HAPPY AUDI Owner
It's simple: Peter Wendell makes it so easy, you almost forget you're buying a new car. There's nothing he lets his clients do. When I called about arranging the new insurance, his email was, "I've already taken care of it." He continually told me not to worry! ABOUT ANYTHING. Over and over as I thought I had responsibilities around my new vehicle, there was literally nothing I had to do. I showed up at the showroom and Peter and his team took care of everything-- even moving the items I had in the car I was turning in to my new vehicle. Who does that? No one. The man thinks of everything. He is organized, meticulous and brings the meaning of the word service to a much higher level. I've bought many cars. it would be impossible to find another Peter Wendell. He gets personal service in a way that very few people do in 2017. No one makes this process more seamless than Mr. Wendell. I returned to get this new Audi, because of Peter. I wouldn't work with any other dealer. Anywhere, and he's 125 miles from where I live, but for his service and care, it's worth it. Never even gave it a second thought. I knew I'd return to Peter. I worked with him 3 yrs ago, and I'm sure I'll work with him again 3 yrs from now!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service at Paul Miller Audi
Great service - fast in and quick checking out. Service advisors are very helpful and knowledgeable
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Q5 Service Visit
All ok. Everything was fine. Repairs were done quickly. The seats in the waiting area could be improved as could the food offerings.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lease experience
My experience was amazing. The Leighton was very knowledgeable, courtesy and tended to my needs, I did not purchase but I have leased my second vehicle from here and both experiences were great. I will be back again for my next vehicle and will highly recommend this dealership and Leighton as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great Audi service department
I appreciate the excellent professional service and friendly atmosphere. Phil was pro-actively helpful, which saved me an extra trip. I also appreciate the fact that my car gets washed!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
