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Paul Miller Inc DBA Paul Miller Audi

(2,701 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,701 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

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Purcgase of Audi Q5

Purchasing our new car was a breeze and the two gentlemen, Paul Cheng and Peter Wendell could not have been more helpful or informative. I would recommend them highly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service

Service was performed timely and the service agent Phil was very attentive and helpful in solving the problems that arose.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service, as always - 55K

Every part of this service experience was top notch, from the first call to schedule it to the pickup. Lou is a very knowledgeable service agent and everyone from the guys who intake the car and set you up with a loaner, to the loaner agent, are all friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service department

Very professionally run service department, they communicate from start to finish. My car was serviced and finished in the time promised, this is how a service departments should be run all the time, very satisfied customer, thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Audi A6

My car was overheating, luckily near the dealership. I stopped in, was greeted and spoke with service advisor Philip Equilino. He was very receptive to my unfortunate need for service and reacted as if I had a standing appointment which was very impressive. He was very curtious and was able to set expectations allowing me to manage my time accordingly. He followed up the following day and revised my needs. He also suggested potential recommendations for future service with explanations of details why. I was very impressed to say the least. He also did this with me not being the only person in line. Again, impressive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very professioinal.

Jaime, my saleswoman was great to deal with She returned my phone calls promptly. She took the time to find the car I wanted and didn't try to sell me something on the floor. The staff was very accommodating and easy to deal with. Overall a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Buying a vehicle from Pual Miller Audi

I had on a saturday lined up for few deslerships to see vehicles. My first stop didnt go to great , wow looks like its going to be a long day i said , then i walked into Paul Miller Audi , was meet by Don Cherry right away had felt the day getting better .. he ansered all questions and concerens .. he made me feel comftable with my purchase and worked with me to get to my goal of buying a vehicle . We then finished out the details of the purchase with Michael Sawieljew another great person employed there between these two individuals i was made to feel great making my purchase . I purchase a 2015 vehicle but was made to feel like my purchase was the best of there fleet .. i deffinetly recommend them and the deslership to a friend or anyone on the market for a vehicle ,and mind you i drove out from bklyn to this deslership ... thanks guys for your help in what could somthing be a tough exprience for some people .. you guys are an asset to Pual Miller Audi

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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service

very good service always get car as a loaner never had a problem will keep bringing in car for service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Upscale, professional service

Upscale, professional service ... Pam did an outstanding job of keeping me updated on delivery status and made sure on delivery that I was well informed as the cars features.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent thorough professional

Every experience at Paul Miller Audi has been great. Our salesman Peter is so knowlegable and additional staff and service is great. The dealership is beautiful and they have many models on display which makes it easy to compare. Audi is a superb product and we have bee driving them for many years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.