Reviews
Repair of scratched wheel rim.
Dealt with service manager Lou Berardino and sales executive Peter Wendell. Received outstanding advice and service from both of them. Extremely polite and courteous service! First class all the way! Always willing to go the "extra mile" for a customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Audi Allroad order
John Vanost is an excellent salesman who went out of his way to find a vehicle for me and subsequently ordered one through Audi of America to my exact specifications. The price exceeded my expectations.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lease Pruchase
Lease process was easy with no sales pressure. Staff was helpful, friendly and professional. Looking forward to more great service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
MAYUR
It was a great experience loved everything about it
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Betty
Excellent dealership excellent service dept. I would recommend Paul Miller Audi to everyone. In the service dept make sure you see Lou
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mr. B Demoreuille
Have been coming to Paul Miller for Years. Actually, followed Pam Zabitz as salesperson.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Review of Paul Miller Audi, Parsippany, NJ
Excellent--simply excellent. Paul Miller Audi offers the most outstanding vehicles together with extraordinary customer service. They have my complete unqualified endorsement.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Paul Miller - Exceeded all expectations
Excellent customer service - competitive and fair pricing - organized documentation - impeccable delivery of cars Clearly one of the best dealerships I have dealt with. Not only a benefit to Audi but a benefit to the entire Paul Miller dealerships. Look forward to servicing my new vehicles at this location.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
service visit
Done on time, courteous staff. Thanks Lou. Pleasant waiting area, wireless , coffee, TV Service was done 30 minutes faster then time promised. Pleasant surprise. Easy in , Easy out
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Routine maintenance
All employees were courteous and pleasant. Only complaint was regarding the courtesy car. When I was given the car I was told the fuel tank was full and to refill it when I returned. I did not check the tank when leaving the vehicle. I drove a total of 10 miles while I had the car. When I went to fuel up I realized there was only a 3/4 of a tank which I could not have used only driving 10 miles. After having the explain the situation to 3 different people I believe it was taken care of so I would not be charged for not refueling.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
