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Paul Miller Inc DBA Paul Miller Audi

(2,701 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,701 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

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Amazing Dealership!

Highly recommend this dealership! I bought a brand new 2017 Audi A3 and the process was stress free and seamless. The level of customer service was of the highest quality.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Lou Berardino

I was in for the 35,000 miles maintenance. All went well, but I was there almost 3 hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Steve G

Excellent service from Lou Bernadino. Thank you for your good work !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Paul Miller Service

Advised as to what was required in terms of service, agreed upon such and conducted the required repairs promptly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Paul Miller Audi Service

As usual the service continues to be first rate. The staff is excellent from our service advisor, Lou, to the people taking your vehicle and bringing it around when it's ready. The only disappointment was in the past we received an exterior wash as part of the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Paul Miller Audi Parsippany NJ Great service

Another great experience with the Service department at Paul Miller Audi in Parsippany NJ. Had taken my vehicle in for the 25,000 mile service. Lou is such a great guy and a very nice waiting area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service/repair

was able to get my car serviced and repaired the same day as when I called for assistance. detailed , friendly and knowledgeable staff. Service was fast and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My Audi

Dealership is excellent as is my sales person, Peter Wendell

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Paul Miller Jaguar, buyer beware!

I purchased a 2012 Audi Q5 from Paul Miller Audi, the car did not have a second key so they said they would order it and have it in a week. Almost a month later, I still don't have the key, I left severl messages with the manager George and no call back. Worst of it all was that the car needs front and back brake pads and rotors, they sold me a car with 10% pads left. I just got a quote and it would run me $1,400. It has been a awful experience and I think you should think twice before going to this dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.

Best experience EVER.

Costumer service is the key!!! Pete Elia was an amazing and a very helpful employee. I would not only nominate him as employee of the month but the best employee of audi dealers! I recommend anyone searching for a good dealer to speak to Pete, you won't regret it! Pete you are the best and the best and the best of the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.