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Paul Miller Inc DBA Paul Miller Audi

(2,701 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,701 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

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Satisfied Customer

Paul Miller Audi provides a great purchase experience and great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very pleased

Very easy buying process. No games Pam in sales was a pleasure to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Service Facility

Very helpful in resolving recall items and service issues

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My fourth Paul Miller Audio ad it's 15K service

This 2015 A4 is my fourth Audi purchased from Paul Miller Audi. As a former mechanic, my standards are extremely high and the team at Paul Miller Audi never let me, or my vehicle down.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Andrew MacConnell

David Waters was very accommodating during the entire buying process. I would certainly recommend him to friends looking to purchase a vehicle. However, we were surprised that we were really never told anything about the window etching , but rather it was just "slipped " into the contract. When later examining the car we found that the.car actually had two sets of etching codes making the secondd set unnecessary.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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worst sercive

By far, the worst service experience I have ever had. Not only did they not call me with an update, but when I called to check in on my car, they told me that there were no issues with the car and to come pick it up. Phillip, the service clerk even had the audacity to say "I am not going to argue with you." The worst customer service experience I have ever had. And, of course, my issues that I came in for were not resolved.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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worst experience ever!

By far, the worst service experience I have ever had. Not only did they not call me with an update, but when I called to check in on my car, they told me that there were no issues with the car and to come pick it up. Phillip, the service clerk even had the audacity to say "I am not going to argue with you." The worst customer service experience I have ever had. And, of course, my issues that I came in for were not resolved.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
3 people out of 3 found this review helpful.

Exceptional service

These guys are fantastic! They get you in and out in no time. Very knowledgeable and honest technicians.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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There for recall

The service was expedient and the representative courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Customer Service

Great service!!! A+++++++++++++++++++++ It is always a great experience to visit Paul Miller.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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