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Paul Miller Inc DBA Paul Miller Audi

(2,701 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,701 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

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Overall experience was excellent.

Service manager was knowledgeable and accommodating to the needs of my service experience. Price quoted for additional work was shocking; however, not the fault of the service manager.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They didn't fix my problem.

My car has noise when applying break when it has 5000miles on it.I called the dealer ship, it normal in winter. After the winter I took it to the dealer and they gave me a loaner car to check. After 2 day later they called me and said this car had defective break pad and they will call me when they get the Wright pad.Nothing happened. Last week I took the car again to the dealership. They have to change break pad and I have to pay. I had this problem after 5000 mile. So I am very unhappy with audi service department.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

service

service was completed quickly at Paul Miller Audi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The dealership took good care of my vehicle.

The dealership took good care of my vehicle. Philipp was nice to me and answered all questions.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service on my '14 A4

Very friendly service, completed work earlier than I had asked to be done, clear explanation of what had to be done and how, white glove service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Warm welcome ,great customer service

Me and my friend walked in ,Immediately felt welcomed . Tons of hellos . Went to the front counter , asked about the car . They offered us food and drinks . Anthony Freda was the that help us . Man off the back got the keys , talk about each other to get a familiar feeling between us . Never asked about numbers yet , took the car for a great test drive . We all had a great convo in the car . When we got back he asked questioned if I like the car etc etc . Then he asked me what would I pay for the car gave him a fare price and just like that I'm singing paper work and will be picking up a 2008 Acura TL type s Saturday . This place was so friendly even the gm came and sat with us and had a convo with us . Very impressed . This is the way car buying should be . I wasn't treat like a meal ticket ,treat as a human . Thanks guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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15K maintenance

Was happy with everything that day...From checking in to checking out. Thanks!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The best!

We could not ask for better service, price and ease of delivery. We will only go to Peter Wendell at Audi. Have had a q5 a6 and a5 convertible .. back to an A6 java brown ...have lived them all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Customer

I was greeted upon arrival & my car was taken in for service. It was completed when I was told & washed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Audi Service

Pricing of service was very high. Could have received the same service for less

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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