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Paul Miller Inc DBA Paul Miller Audi

(2,701 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,701 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

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Ann N.

Professional and friendly. Always a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Purchase of S3...Marty from Maplewood, NJ

I have been a customer of Paul Miller Audi since 1986. Most recently I dealt with Peter Wendell for the purchase of an S3. As usual, it was a great experience...he is the best. His in-depth knowledge of the Audi is obvious when he goes through the functions of the car with you (the training session). He can answer any questions that you may have. All paperwork is organized when you arrive to pick up the car. All minute details such as turn in of the old car, paperwork for your insurance company, Audi Financial, DMV, etc. has been addressed and is ready for you. Paul Miller is so lucky to have Peter Wendell!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent

My saleswoman is the best. Explains everything in detail, and very knowledgable . Pam is the best sales person I have ever had. Keep coming back cause I love Audi and Pam is awesome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Overall good experience, unacceptable wait times for carwash

The servicing was done as expected, and amenities while waiting were decent. However, between the time I was told the car will be ready in few minutes after carwash and actually receiving the car was an unacceptable 45 minutes. You should provide the option to the customer of waiting a long time for a carwash or leaving immediately without a carwash.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Deisel days of Summer, but it was Fall

set up for an oil change and tire rotation, those services were performed. Mike was very helpful. it was a good visit. Love the complimentary Wifi, Donuts and coffee for those that wait for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Replacement of key battery

The job was simple, but the overall experience was excellent. In five minutes I had a new battery installed in the key and the $5 charge was waived as guarantee service. My car is 2 years old. Great experience altogether as is always has been when needing any service for my car, a 2014 A6 3.0.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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35,000 Mile Service on A4

Wonderful dealership. Easy to set-up appointments, knowledgeable and professional service writers, work completed within timeframe promised, competent technicians and great coffee, muffins and doughnuts.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Lease Renewal

Peter Wendell is a real professional. This is my 5th lease on an A6 and he couldn't make things any easier. I would recommend Paul Miller Audi very highly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Paul Miller Audi - Peter Wendell (salesperson)

The salesperson who handled the purchase of my new '17 S3 was fantastic. He was recommended to us by friends who have purchased/leased five vehicles from him in the past. He made what is often a painful process go very smoothly with a minimum of wait time. I recommend Peter Wendell very highly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Audi Q5

This was a great used car buying experience. Very courteous and helpful. Highly recommend them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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