Reviews
Ann N.
Professional and friendly. Always a good experience.
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair 5.0
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 - Did make a purchase
 
Purchase of S3...Marty from Maplewood, NJ
I have been a customer of Paul Miller Audi since 1986. Most recently I dealt with Peter Wendell for the purchase of an S3. As usual, it was a great experience...he is the best. His in-depth knowledge of the Audi is obvious when he goes through the functions of the car with you (the training session). He can answer any questions that you may have. All paperwork is organized when you arrive to pick up the car. All minute details such as turn in of the old car, paperwork for your insurance company, Audi Financial, DMV, etc. has been addressed and is ready for you. Paul Miller is so lucky to have Peter Wendell!!!
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair —
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 - Did make a purchase
 
Excellent
My saleswoman is the best. Explains everything in detail, and very knowledgable . Pam is the best sales person I have ever had. Keep coming back cause I love Audi and Pam is awesome
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 
Overall good experience, unacceptable wait times for carwash
The servicing was done as expected, and amenities while waiting were decent. However, between the time I was told the car will be ready in few minutes after carwash and actually receiving the car was an unacceptable 45 minutes. You should provide the option to the customer of waiting a long time for a carwash or leaving immediately without a carwash.
- Customer service 4.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 3.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Deisel days of Summer, but it was Fall
set up for an oil change and tire rotation, those services were performed. Mike was very helpful. it was a good visit. Love the complimentary Wifi, Donuts and coffee for those that wait for service.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Replacement of key battery
The job was simple, but the overall experience was excellent. In five minutes I had a new battery installed in the key and the $5 charge was waived as guarantee service. My car is 2 years old. Great experience altogether as is always has been when needing any service for my car, a 2014 A6 3.0.
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair 5.0
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 - Did make a purchase
 
35,000 Mile Service on A4
Wonderful dealership. Easy to set-up appointments, knowledgeable and professional service writers, work completed within timeframe promised, competent technicians and great coffee, muffins and doughnuts.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Lease Renewal
Peter Wendell is a real professional. This is my 5th lease on an A6 and he couldn't make things any easier. I would recommend Paul Miller Audi very highly.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 
Paul Miller Audi - Peter Wendell (salesperson)
The salesperson who handled the purchase of my new '17 S3 was fantastic. He was recommended to us by friends who have purchased/leased five vehicles from him in the past. He made what is often a painful process go very smoothly with a minimum of wait time. I recommend Peter Wendell very highly!
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair —
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 - Did make a purchase
 
Audi Q5
This was a great used car buying experience. Very courteous and helpful. Highly recommend them
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair 5.0
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a used car
 - Did make a purchase
 
