Reviews
Richard hoffman
Easy to schedule appointment, loaner car made available. Service was completed when promised. Sales and Service reps courteous.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Review
Had an amazing experience with John van ost, I highly recommend him!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Natasha is the best!
Natasha is the best I'm so glad I talked to her about whether or not to buy the maintenance package last year. We decided it would be best and I got my service contract in the mail as a reminder and decided to bring it in for scheduled service and got a free wash too. Saved me a ton of money and I ended up putting a lot more miles on my car then expected. I don't even live near the Parsippany location anymore but I won't take my car anywhere else!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Audi A7 recent service review
Everyone at Paul Miller Audi is always friendly and very helpful. I never have any issues whenever I bring my car in for service. Natasha Mapp always contacts me immediately with any questions or issues as well as to provide me with a status on my car. I always receive excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Paul Miller Audi is the best!
I've been leasing my cars from Paul Miller Audi for a number of years. Peter Wendell is FABULOUS and makes the whole process so convenient. Their service department is great, too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Paul Miller Audi
I cannot express how happy I am that I had Peter Wendell as my salesmen. I am usually guarded when dealing with car dealerships until I met Peter. I knew what style of car I wanted and he made the process so easy and dare I say "fun" to shop and purchase my 2017 A6. I love this car and Paul Miller is lucky to have Peter!!! Thanks so much.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service excellent, Service Advisor outstanding!
Dealt with Service Advisor Ysrael Sanchez. Called and spoke with Mr Sanchez, he gave me an estimate for a routine service on my Audi A3. Service was out of pocket which I already was aware but Mr Sanchez double checked to see if there were any care free maintenance available (none avail). He booked the appointment for a Saturday morning to wait. When I arrived at the dealership a gentlemen checked my car in and directed me to Mr Sanchez. First off Mr Sanchez greeted me with a "good-morning" and a firm handshake. He was very professional, and courteous. While adding my vehicle into the system Mr Sanchez and I were having a very friendly conversation. I told him after the service I had a lot of errands that I needed to run so would have been a extremely busy day. He kindly offered a loaner car until my vehicle was finished. AWESOME! At the end of the day my vehicle was serviced, my issue with the brakes were taken care of (no cost to me), and his wonderful technician found one of my tires was mounted backwards from another Audi Dealer. What blew me away was I did not purchase this car from Paul Miller Audi and they took exceptional care of me and my vehicle. Highly recommend dealing with Mr Sanchez and his team. When this lease is over will be looking for my next Audi. Paul Miller WILL be my first stop. Thank you Mr Sanchez + Team!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Evaluation of service
Excellent service. Will only buy our cars from Paul Miller and Peter Wendell .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
PAUL MILLER AUDI AND PETER WENDELL ARE AWESOME
My experience with My dealership and my salesman was phenomenal. I am absolutely pleased with my Salesman, Mr. Peter Wendell. I would recommend all of my family and friends to Paul Miller Audi, more specifically, to Mr. Peter Wendell. Mr. Wendell anticipates my needs and desires as it relates to my not having to wait long at the dealership. Every finite detail is covered in every way. I cannot say enough about the ease with which my entire financial process was executed. Paul Miller Audi and my salesperson are the best of the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Audi A4
We came to the Parsippany Audi Paul Miller dealer to look for a new car. We worked with Dave Waters. He is an extremely likable guy, who comes across very honest. Although we liked the A4, we were not sure about the price. So we shopped around a bit. To be honest, we did not like the other dealers, We got a follow-up call from Dave, showing that he really cared. We were happy to go back to meet Dave the next week, and reached a deal. Dave Waters is a person who makes you feel that you are buying a car from an honest person. We are very happy with this purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
