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Paul Miller Inc DBA Paul Miller Audi

(2,701 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,701 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

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Richard hoffman

Easy to schedule appointment, loaner car made available. Service was completed when promised. Sales and Service reps courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Review

Had an amazing experience with John van ost, I highly recommend him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Natasha is the best!

Natasha is the best I'm so glad I talked to her about whether or not to buy the maintenance package last year. We decided it would be best and I got my service contract in the mail as a reminder and decided to bring it in for scheduled service and got a free wash too. Saved me a ton of money and I ended up putting a lot more miles on my car then expected. I don't even live near the Parsippany location anymore but I won't take my car anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Audi A7 recent service review

Everyone at Paul Miller Audi is always friendly and very helpful. I never have any issues whenever I bring my car in for service. Natasha Mapp always contacts me immediately with any questions or issues as well as to provide me with a status on my car. I always receive excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Paul Miller Audi is the best!

I've been leasing my cars from Paul Miller Audi for a number of years. Peter Wendell is FABULOUS and makes the whole process so convenient. Their service department is great, too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Paul Miller Audi

I cannot express how happy I am that I had Peter Wendell as my salesmen. I am usually guarded when dealing with car dealerships until I met Peter. I knew what style of car I wanted and he made the process so easy and dare I say "fun" to shop and purchase my 2017 A6. I love this car and Paul Miller is lucky to have Peter!!! Thanks so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service excellent, Service Advisor outstanding!

Dealt with Service Advisor Ysrael Sanchez. Called and spoke with Mr Sanchez, he gave me an estimate for a routine service on my Audi A3. Service was out of pocket which I already was aware but Mr Sanchez double checked to see if there were any care free maintenance available (none avail). He booked the appointment for a Saturday morning to wait. When I arrived at the dealership a gentlemen checked my car in and directed me to Mr Sanchez. First off Mr Sanchez greeted me with a "good-morning" and a firm handshake. He was very professional, and courteous. While adding my vehicle into the system Mr Sanchez and I were having a very friendly conversation. I told him after the service I had a lot of errands that I needed to run so would have been a extremely busy day. He kindly offered a loaner car until my vehicle was finished. AWESOME! At the end of the day my vehicle was serviced, my issue with the brakes were taken care of (no cost to me), and his wonderful technician found one of my tires was mounted backwards from another Audi Dealer. What blew me away was I did not purchase this car from Paul Miller Audi and they took exceptional care of me and my vehicle. Highly recommend dealing with Mr Sanchez and his team. When this lease is over will be looking for my next Audi. Paul Miller WILL be my first stop. Thank you Mr Sanchez + Team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Evaluation of service

Excellent service. Will only buy our cars from Paul Miller and Peter Wendell .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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PAUL MILLER AUDI AND PETER WENDELL ARE AWESOME

My experience with My dealership and my salesman was phenomenal. I am absolutely pleased with my Salesman, Mr. Peter Wendell. I would recommend all of my family and friends to Paul Miller Audi, more specifically, to Mr. Peter Wendell. Mr. Wendell anticipates my needs and desires as it relates to my not having to wait long at the dealership. Every finite detail is covered in every way. I cannot say enough about the ease with which my entire financial process was executed. Paul Miller Audi and my salesperson are the best of the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Audi A4

We came to the Parsippany Audi Paul Miller dealer to look for a new car. We worked with Dave Waters. He is an extremely likable guy, who comes across very honest. Although we liked the A4, we were not sure about the price. So we shopped around a bit. To be honest, we did not like the other dealers, We got a follow-up call from Dave, showing that he really cared. We were happy to go back to meet Dave the next week, and reached a deal. Dave Waters is a person who makes you feel that you are buying a car from an honest person. We are very happy with this purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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