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Paul Miller Inc DBA Paul Miller Audi

(2,701 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,701 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

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Excellent

Excellent experience start to finish. Very professional and knowledgable staff. Highly recommend to anyone interested in buying an Audi or simply looking to learn more about them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

SERVICE EXCELLENCE

Have visited MANY times for service over the years, and with the most recent addition to the service experience for me at least (Xenia Haines) completely elevated and turned a mostly negative experience into a pleasant one. Good customer service is what makes ALL the difference and in any industry, and keeps the best, THE BEST. Thank you for the addition of Xenia to the Paul Miller Audi team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Peter Wendell is the best Audi guy in the WORLD!

I have had several Audi's and Peter Wendell is solely responsible for that. He is very knowledgeable, extremely customer focused, and always delivers on whatever he promised! Class Act!!!!! Honestly without him I might have switched car manufacturer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Easy purchase at Paul miller

Easy purchase. Great car. Previous experiences have not compared to my Paul miller experience. John and Don were great. I was updating my older car and hope this lives up to my expectations

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service visit

The internet station was not working. The service adviser was professional. My vehicle was delivered at the time promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Purchace of Audi 2016 Q3

My husband has been buying Audi's for years from Paul Miller Audi and he has always been very happy with the dealership and especially dealing with Peter Wendell. I wanted a nice car and so my first thought was of Paul Miller Audi and Peter Wendell. It was well worth my trip from Sparta to your showroom to meet with Peter. He is excellent to deal with and I am very happy with my purchase of the 2016 Q3.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Just had my 5,000 mile service. The service department is excellent. I was updated with status. The waiting area is very nice and comfortable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent Service

I took my car in for a 35,000 service. Lou Berardino did an outstanding job addressing my questions and concerns. I was given an Audi Q7 loaner which was quite nice. My car was ready earlier than promised. It was a great experience from driving in to driving out

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Purchase a pre-owned Audi Q5

I was very pleased with my sales person Dave Waters. He was patient, honest, and helpful. I would recommend this dealership and David if one is looking to buy a car. This is my first Audi and so far I am very pleased with my experience with this particular dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Seamless Sales Service

My new Q3 was ordered and delivered within one month. John Van Ost found the car I was looking for and kept me informed every step of the way as to when it would be delivered. This is the 4th or 5th car I've purchased from Paul Miller Audi and John has made each experience enjoyable every time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.