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Paul Miller Inc DBA Paul Miller Audi

(2,703 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,703 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

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Terrific Dealership

Led by Thom Rockey and his outstanding staff Pete Gabriele finance Manager Ray Anfuso sales rep my purchase of a 2020 Audi Q5 was as proficient and courteous as one can hope for,Kudos to this exceptional dealership.......Mary Ann DiGiorgio

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Paul Miller Audi rocks!

Paul Miller Audi is top notch- from the person who checked in my car to the cashier. Everyone is friendly and goes above and beyond! I highly recommend Paul Miller Audi!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Audi repair

Took a little longer than planned, but I had a loaner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Always a good experience.

Great service, Chris and Stuart were excellent in the service dept, very satisfied. Loaner car service is easy and well worth the service visit, very attentive to the customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great and very professional service.

this was my first service visit and I'm glad I went to Paul Miller Audi. The entire staff was very professional, courteous, and very helpful. Promptly returned my calls. Overall a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Arrival was a bit difficult in that I had to wait for...

Arrival was a bit difficult in that I had to wait for both my service tech and the loaner car. However, everyone was very professional in asking if I needed anything and answering my questions. Pick up when very smoothly and communication was prompt and accurate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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Service was excellent at Paul Miller Audi

Its a pleasure to deal with Lou at Paul Miller Audi in Parsippany, NJ when I bring my vehicle in for service. Lou provides excellent customer service and is an asset to the dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The service consultant was very accommodating by helping...

The service consultant was very accommodating by helping me complete the paperwork required to get my reimbursement for a tire. Even though the dealership no longer worked with that insurance company anymore.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Thorough and Streamlined Experience

My experience was very pleasant. Peter Wendell was extremely organized and thorough. He effectively handled all details and made the transaction easy and efficient. The best car purchasing experience I have had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Pete Elia is excellent!

Pete Elia is the best!! This is our 3rd car from Pete and we refuse to go see anyone else. He's always friendly, personable, and knowledgable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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