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Paul Miller Inc DBA Paul Miller Audi

(2,703 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,703 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

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Service

My Service Advisor Luis and manager Chris were extremely helpful and professional. They went the extra mile in working with me to resolve my issue.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Paul Millers Service Dept. was one of the best I’ve...

Paul Millers Service Dept. was one of the best I’ve experienced in 10+ years. From the service manager to the mechanic; world class customer service to match its venue. Beyond happy with my recent visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Albert Chua is the best!!!

This is the first time I purchase a car from Audi and I am so happy the customer service is as great as the Audi brand and this impression was given and represented by Albert Chua! He was knowledgeable on Audi vehicles and extremely nice to customer. He was patient for answering all the questions I had, he responded the email/text in time, not pushing, but just in time. While to the point of negotiating the price, Albert was willing to discuss it with us. I got my dream car and the excellent customer service as well. I really appreciate Albert's help on the purchasing of my new Audi!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lease of a Q7

This is the fifth Q7 we have leased from Paul Miller Audi with the same sales person, Peter Wendell. Peter was a fantastic help with the process, as usual. We highly recommend Peter and Paul Miller Audi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service. My service consultant, Ralph, was very...

Great service. My service consultant, Ralph, was very professional and went out of his way to keep me informed as to the progress of the repairs. Great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very good experience

Very good experience. Will continuously use it in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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20000 mile maintenance

Natasha was very helpful. Would love to have her assigned to me again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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This is the first time we leased an Audi and at this...

This is the first time we leased an Audi and at this point, we are very pleased. The dealership was willing to work within the price point we were seeking and felt our Audi Brand Specialist was excellent- not only in his prompt follow up of our inquiry but also his patience in answering any questions we had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Audi Blue sensor issue on Q7 TDI

Quality of repair is TBD. Not enough mileage on the car to provide a meaningful response.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Peter Wendell is the best. Everything went smooth and...

Peter Wendell is the best. Everything went smooth and easy and we couldn’t be more pleased with our new Audi. This was the third car we purchased with Peter’s help and our 5th car from Paul Miller

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.