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Paul Miller Inc DBA Paul Miller Audi

(2,703 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,703 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

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Paul Miller

I saw the Q5 on internet and call the dealer. My phone was answered by Adam internet sales manager. He was very good answering all my questions. Then I drove to dealership and Adam refer me to sales consultant Don Cherry. Don was excellent and made my buying process so easy and smooth. He keeps me informed during the process. My experience was great and will definitely will go back to Paul Miller in future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love my Audi A5!!!

John made the car buying experience a breeze!! Michael and the rest of the staff a pleasure to work with. I love love love my Audi!!! Its amazing to drive. Couldnt ask for more!!! Highly recommend Paul Miller Audi!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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good service

very good service.Timely...ive been coming here for years and and am always satisfied..the experience is painless..plus good muffins and coffee.Comfortable waiting area

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great service loaner car was easy to reserve.

The service department is very clean and efficient. Ralph was my service manager he was very friendly and efficient. All the employees were helpful , it was a very good service experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The staff are incredibly friendly and knowledgeable. The...

The staff are incredibly friendly and knowledgeable. The service was timely and the car wash was unexpected. I would recommend Paul Miller to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best Dealership in USA.

I drove from Eastern Long Island to have my car serviced at Paul Miller. WHY? beacuse they're the best and it was worth all the time I spent. Paul Miller Audi is a dealership apart from any other i've been to. And, I have tried to go to others-- it's like the difference between McDonalds and going to a 5 star restaurant. They are that professional. They should give a master class to other dealership service managers. Natasha is a remarkable Of course PETER WENDELL from whom I bought my car is the best there is ANYWHERE!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Emergency service

My check engine light came on while on vacation. It was not flashing but I did not want to drive 150 miles home. Spencer was very nice and was able to get me an appointment immediately. Good thing because I needed a turbo. Luckily for me it was still under warranty. Got my car back the next day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Regular Maintenance plus minor repair

As usual, service was prompt and work completed successfully. Appreciate loaner and friendly service manager.As usual, service was prompt and work completed successfully. Appreciate loaner and friendly service manager.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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They are prompt & friendly. Also helpful& have great ways...

They are prompt & friendly. Also helpful& have great ways to communicate. Really informative as to what is going to be done to your car with a quote.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Car ready when promised.

I came in to fix a washer fluid leak. The repair was done and the car was washed at the promised time. I always ask for Lou in your service department when I make an appointment. As usual he was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.