Schumacher Chevrolet of Clifton

Prior to coming to Crane I had visited various other Dealers of alternative makes - Ford, Toyota and Kia. Before even looking at Models - the environment on the sales floor was much, much better. Then, the actual attention received and Help from the Sale Professional - Angel Cartagena was excellent. A much better buying process as well. I would have no problem in recommending him, as well as Crane.

It was great working with Stephen. He was professional and gave me an awesome deal. I would consider going back to this dealership in the future.

We had just come from one of the typical shark infested dealerships, where you must struggle to leave amidst the harangue of barking salesmen. At Crane, we were met at the door by a fine young man. At such a young age; a gentleman. The atmosphere in this immaculate showroom was calm, friendly and relaxed. The young salesman knew his products well and explained them thoroughly. There was no pressure, nor urgency to make a commitment. Test drives were more extensive than the typical jolt around the block. Price negotiations were fair, reasonable and conducted in a manner of mutual respect. Color non-availabilty issues were solved overnight and the car we wanted was sitting reay to go the next evening. Credit issues were dealt with successfully and the closing paperwork was as painless as one could hope for. Overall, the experience was one which many of us wish for, but rarely get; it was genuine. It felt right. I expressed these remarks to the business manager, who responded, “it’s deliberate. It’s how we would want to be treated.” Crane Chevrolet gets an A+++

Purchased a used 2007 Ford 150 from Crane Chevrolet 999 Route 46, Clifton NJ 07013. Within 2 weeks found the motor to be bad. This was determined to be the case by a Ford dealer, as the Crane Chevrolet service dept. couldn't find an issue with truck after seeing this video AND after having the truck for 4 days. Crane offered me a remanufactured Jasper motor which they wanted me to pay HALF for. $3500. The Jasper motor is $4600, and then $1000 back for the core. So about $3500 for motor. At a Jasper certified installer, the total job is about $7000. Crane Chevy wanted to do the job in house, thus saving the cost on labor, getting the core money back, and having me pay $3000. They did not want to pay half to have a certified Jasper installer do the job. Crane Chevy has my truck for 14 days now. Ive had in my possession for 29. No rental car. No loaner car. No offer of either.

Leased a vehicle in 2011 and have had nothing but issues with the dealership. Vehicle was recalled twice for airbag issues and twice they broke my seat causing many trips for repairs, parts assessment, etc. one time they gave me a loaner that was from a car rental place that was disgusting and dirty. when I asked about it the car rental driver left me and my children stranded on route 23. I have been getting the runaround from the dealership in trying to have someone answer for all the issues but no luck. they have my money and I can't wait to turn the car in. i'm going to contact Corporate and although I know it won't solve anything perhaps it will save someone else.

Both your salesman and finance manager were extremely helpful, knowledgeable, professional, friendly, courteous, diligent, and trustworthy. I never ever thought I'd own a Chevy, but now I do, thanks to Nick and Joe.

My salesman Doug Markley was very knowledgeable and helped a great deal with purchasing my new truck. The rest of the staff is equally courteous. Thanx a ton!

Despite the numerous, unintended issues that came up during our delivery, the staff at Crane, specifically Khalid and Joe, did everything possible to accommodate my needs while still satisfying the dealer requirements and honoring all the terms of my deal. Khalid even gave me a tour of the facility and followed up with a phone call to see how I was liking my brand new Impala (LOVE IT!). During the negotiation process over the internet and phone, Steve was very accessible, knowledgable, and straightforward - giving me his bottom line best price on a lease right out of the gates and blowing the competition out of the water. At Crane, you really feel like they want your business but more importantly, that they value you as a customer. Because of this, I will go out of my way to service my vehicle here, even if I pass five other dealerships on the way. I look forward to returning to Crane not just for vehicle maintenance but for business in the future.

They got my car in for service immediately and got me done within an hour and a half. The service writer was very professional and curtious.

Everyone was very Helpful and willing to stay late to get my daughter a car that she needed that day.