Reviews
Traverse leasing
Car wasn't ready due to seat belt concerns. This should have been divulged up front. Also I had to ask multiple times for th actual price I my car before I leased it. Even though this is my third purchase from Crane, I am not sure I got my best deal and not sure I will go back. Because of the poor communication, I am reluctant to return.
- Customer service —
- Buying process 2.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, thanks for taking the time to share your experience with us. We also appreciate the opportunity you gave our management team to discuss with you the steps we did take to resolve the recall issue with your 2014 Traverse. We value your patronage, and will work hard to earn your business for all your vehicle needs.
completely renovated facility and spotless.
I was completely satisfied with the service I received at Crane Chevrolet. My car was serviced and my tire was replaced in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
A relaxing & pleasurable experience while waiting.
The employees are helpful & efficient & the service people got all my needs done quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
All around Best Dealer I have come across
Always a pleasure - everyone from sales to management and service writers are eager to help and accommodate with all needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Customer Service in Service Department
The service department is very good at Crane Chevrolet--the personal are friendly and professional and wait time was short----even though it was busy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My new Chevy truck.
Sold me a great truck at a great price. Crane made trading in my old vehicle quick and easy. My salesman;Doug, did an excellent job and made the experience very enjoyable. Many thanks to the people at Crane Chevrolet. Will recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
This was my first new car purchase and I loved the way Nick helped us during the whole thing. He was so kind and listened to everything we wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very satisfied with the service
From start to finish, the issue was taken care of, and Crystal was especially helpful upon my arrival at the service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Crane Chevrolet
I would like to thank Joe for going above and beyond to make me and my husband feel like our business is valuable ! I would also like to say that Crystal in service was very professional caring and kind. After a not so pleasurable end to our purchase Joe and Crystal went out of their way to make it right! So thank you very much for that.
- Customer service 5.0
- Buying process 2.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly and welcoming dealer to visit
Employees are always friendly and welcoming. The work is always completed promptly and correctly. I never have to return because of a problem. Thank You
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
