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Schumacher Chevrolet of Clifton

(399 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–7:00pm
Tuesday 9:00am–8:00pm 8:00am–7:00pm
Wednesday 9:00am–8:00pm 8:00am–7:00pm
Thursday 9:00am–8:00pm 8:00am–7:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (877) 942-7244 (877) 942-7244
Used (866) 734-4457 (866) 734-4457
Service (855) 858-1084 (855) 858-1084

Reviews

(399 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Schumacher Chevrolet of Clifton from DealerRater.

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Pleasant staff and knowledgeable technicians...

Pleasant staff and knowledgeable technicians... ..............................

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great place!

I was very happy with Doug and the whole process. It took longer then usual, but through humor, conversation and the comfort of facility the wait was not unbearable and seemed shorter then it actually was. Have already recommended people go there. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Friendly Service

Family members and friends recommended Crane Chevrolet to us and we had a great car buying experience there. Doug in sales and Joe in finance were both great and a pleasure to work with. We will highly recommend them as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Crane Chevrolet

The sales man that sold me my car did NOT put the top two screws into the front license plate to hold in.....the sales man was unsure of his product (car) that he sold me (he probably new to new car sales)

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 2.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are certainly available to go over any questions you may have regarding your vehicle. We do apologize for any inconvenience, and want you to be completely satisfied with all your interactions at Crane Chevrolet.

Great Service

Service department was excellent. Arrived at 8:00 am was greeted as soon as I walked in, took my truck right away for oil change and a recall, told me where customer lounge was had a coffee and out the door by 9:00am. Great job!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quick service, nicely updated facility

Left car. Diagnostics performed on a timely basis, problem isolated and corrected, at least temportarily. May be a leak in AC and put dye in same to try identify where leak is. May need addititonal work in future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service tech and hospitalty is great

Servcie was said it would be done at 8:00 AM and it was. Being on time today is important since the way you handle servcie to customers returns costomers in the futher.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Crane Chevrolet - Service Dept.

Crystal was very friendly, professional and answered all of my questions. As promised, my vehicle was serviced with minimal waiting time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Shocked

I was very happy/shocked that my truck was fixed with no charge. I understand that my truck is covered under warranty but I was sure there would be some reason/excuse to charge me $500! I was also very pleased the truck got an alignment free of charge as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Team Effort

Even though we purchased a Buick at a different Dealership, you took my car in as one of your own. We explained the problem and with GM Assistance help in Detroit, plus your very efficient Service Department Team, you solved the problem within a few weeks. Unfortunately, we had to install a complete motor, but the car is running beautifully now. Thanks again for all the managers, technicians and the Service Manager Luke. He helped us immensely all the way through the process in keeping us informed and taking care of the problem. To all, including General Motors, Good Job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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