Ertle Subaru

Everyone was friendly. Service was fast and done correctly. Ashley was helpful and answered all my questions.

Ertle never lets you down. Comfortable waiting room, coffee, snacks. Always greeted with a smile. Loaner cars available to continue your day while your baby is in the spa. Prices reasonable and they always are transparent with prices and a video of the inspection of your car! WOW I've been going to them for years. I'm on my 6th Subaru and I'll never go anywhere else.

I had exceptional experience with the entire Ertle team ! I was down to two particular models and reached out online and was connected to Nailea my sales consultant, she was efficient, friendly and responsive to my questions and concerns. After arriving at a price we then discussed my 1989 corvette c4 trade in and after discussing with management they offered me a fair price for my trade in that sealed the deal for me. I came to the dealership with check in hand for the balance due and met with David the Sales Manager who took my trade in out for a drive with me honored the trade on amount that I had been offered, many times car sales people get a bad wrap for nickel and diming you but that was not my experience here! I finally met with Jonathan the Finance Manager to discuss additional warranties and again having already done my research I was pleasantly surprised to see that the pricing I received was fair and reasonable. I have bought several new cars in my life but the experience I had at Ertle was unlike any other car shopping experience I have had before, I highly recommend them and the person I mentioned in my review they were exceptional, special shout out to the service team who also came out to help me in the rain to get my convette offloaded from the trailer - thank you again!

Adrian was very helpful with the purchase of my new car. Very pleasant to work with.

Good customer service is rare these days. However, my experience on Saturday with the service department was excellent. Vince was a pleasure to deal with.

Service Department with Service Advisory Vincent Ashley. I have been bringing my Subaru here for service since they changed their Manager. I feel I am treated fairly and Vincent is always professional. I would recommend Vincent if you are having work done at Ertle in Stroudsburg. If you wait for your car there is a little snack area, or Aldi’s is only two blocks away. It would be great if they could move their location off of Ninth Street, because especially in the afternoon, it is difficult to turn out of their parking lot. A location that was not on a main road would be easier access for entry and exit.

I had new tires put on my car yesterday. Vincent took care of me he explained the different kind of tires they sold. He was really nice and helpful and kept me up to date on my cars progress. Good job Vincent keep up the good work.

They were able to get me an appointment for the same day. Ashley was great. I only take our Subaru’s here for service. We bought both our Subaru’s here.

Excellent as always service team and advisor always the best! Waiting room should have better TV viewing and more options. ! 5 star experience

Fantastic sales person, Juan Biden and Joann Izzo, ENCORE DELIVERY SPECIALIST. Professional and knowledgeable. Great car and and a great deal.