Reviews
I purchased a car from Maserati of Bergen County on July
I purchased a car from Maserati of Bergen County on July 8th, 2025, and my experience has been nothing short of a nightmare. As of today, my permanent plates still have not been provided. My second temporary plate expired back on September 20th, leaving me unable to legally drive the car I am paying for every month. When I bought the vehicle, I immediately had to spend over $2,500 on new tires and repairs to all four rims — issues that their so-called “great service department” should have caught before selling the car. The dealership claims they carefully inspect cars, but my experience proves otherwise. Every time I contact them, I get excuses or no updates at all. Their representative even stated the dealership is “not at fault,” but the fact remains: a title should be cleared before selling a car. I’ve since learned that I am far from the only customer dealing with this problem — their reviews are filled with stories just like mine. This dealership has shown a total lack of accountability and professionalism. I would strongly warn anyone considering doing business here: look at the many negative reviews before you risk ending up in the same situation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I was looking for a car that fit my budget and these guys
I was looking for a car that fit my budget and these guys really came through. Super friendly, patient, and the selection is huge. Bought the perfect car for me without overpaying. Thanks a ton!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This is by far the best place I have found!
This is by far the best place I have found!! The customer service is great and the staff is amazing guys who really care!! Its a reliable dealership with great cars and service!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Honestly couldn’t have picked a better place!
Honestly couldn’t have picked a better place! Everyone here was super nice and made the whole process easy. Prices were way better than I expected. I’d recommend this spot to anyone looking for a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Big thanks to the entire team.
Big thanks to the entire team. They made the whole process smooth, even when we ran into a few hurdles. I got the car I wanted and I’m super happy about it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My best recommendations to these folks.
My best recommendations to these folks. The guy that helped me out was wonderful he had me in and out of there with a good deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
These folks are great!
These folks are great! They gladly went above and beyond to make sure I left completely satisfied with my purchase. Thx!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hubby and I got a stunning maserati here n the experience
Hubby and I got a stunning maserati here n the experience was amazing. They helped us get financed even though our credit isn’t perfect. The service was fantastic, the car is great, and I’d give them a 5/5. Recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Million thanks to these folks!
Million thanks to these folks!! They were very helpful and financed the car for me with a payment I can afford!! I'll definitely shop here for my future cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
After browsing some cars on their website and taking
After browsing some cars on their website and taking interest in one, I was quickly put in contact with Adolfo. I’m delighted with the car he offered and the actual process of purchasing the car was handled quite efficiently. I would definitely come back to him again to buy another car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
