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Maserati of Bergen County

(1,032 reviews)
Visit Maserati of Bergen County
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–7:00pm 9:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 10 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (888) 562-1941 (888) 562-1941
Used (888) 583-0152 (888) 583-0152
Service (888) 589-0910 (888) 589-0910

Reviews

(1,032 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maserati of Bergen County from DealerRater.

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I purchased a car from Maserati of Bergen County on July

I purchased a car from Maserati of Bergen County on July 8th, 2025, and my experience has been nothing short of a nightmare. As of today, my permanent plates still have not been provided. My second temporary plate expired back on September 20th, leaving me unable to legally drive the car I am paying for every month. When I bought the vehicle, I immediately had to spend over $2,500 on new tires and repairs to all four rims — issues that their so-called “great service department” should have caught before selling the car. The dealership claims they carefully inspect cars, but my experience proves otherwise. Every time I contact them, I get excuses or no updates at all. Their representative even stated the dealership is “not at fault,” but the fact remains: a title should be cleared before selling a car. I’ve since learned that I am far from the only customer dealing with this problem — their reviews are filled with stories just like mine. This dealership has shown a total lack of accountability and professionalism. I would strongly warn anyone considering doing business here: look at the many negative reviews before you risk ending up in the same situation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was looking for a car that fit my budget and these guys

I was looking for a car that fit my budget and these guys really came through. Super friendly, patient, and the selection is huge. Bought the perfect car for me without overpaying. Thanks a ton!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This is by far the best place I have found!

This is by far the best place I have found!! The customer service is great and the staff is amazing guys who really care!! Its a reliable dealership with great cars and service!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Honestly couldn’t have picked a better place!

Honestly couldn’t have picked a better place! Everyone here was super nice and made the whole process easy. Prices were way better than I expected. I’d recommend this spot to anyone looking for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Big thanks to the entire team.

Big thanks to the entire team. They made the whole process smooth, even when we ran into a few hurdles. I got the car I wanted and I’m super happy about it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My best recommendations to these folks.

My best recommendations to these folks. The guy that helped me out was wonderful he had me in and out of there with a good deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

These folks are great!

These folks are great! They gladly went above and beyond to make sure I left completely satisfied with my purchase. Thx!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Hubby and I got a stunning maserati here n the experience

Hubby and I got a stunning maserati here n the experience was amazing. They helped us get financed even though our credit isn’t perfect. The service was fantastic, the car is great, and I’d give them a 5/5. Recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Million thanks to these folks!

Million thanks to these folks!! They were very helpful and financed the car for me with a payment I can afford!! I'll definitely shop here for my future cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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After browsing some cars on their website and taking

After browsing some cars on their website and taking interest in one, I was quickly put in contact with Adolfo. I’m delighted with the car he offered and the actual process of purchasing the car was handled quite efficiently. I would definitely come back to him again to buy another car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.